"*muffin*" <> wrote in message
news:...
> where is a listing of their distribution centers?
http://www.portable-dvd-player.ws/Ar...bution-Centers
> "W.K.M." <> wrote in message
> news:...
> > On Sat, 05 Jun 2004 01:03:24 GMT, Gunter Gilliott
> <> wrote:
> >
> > >I have used Netflix for at least since last fall. Suddenly while I was
> > >out of town I received an email asking about receipt of a DVD that had
> > >been sitting in my mailbox. So after returning home and viewing it (and
> > >not replying, of course), another DVD was delivered and an email query
> > >was again sent. This time I answered truthfully.
> > >
> > >Stupid mistake.
> > >
> > >I live 20 miles from their distribution warehouse and consistently got
> > >DVDs in overnight fashion. I used to see around 6-10 DVDs rambling
> > >through my player each week, depending on whether I took the effort to
> > >run to the central PO to return them.
> > >
> > >Now, they have throttled back shipments. I may get 5 per week. Usually
> > >its around up to 4 or so. Wal- Mart's service is now faster than Netfux
> > >since they throttled back, and I have responded to them via email
> > >suggesting that if they continue to delay shipment that I will
> > >terminate service and bail to Wal- Mart. I'll give them 2 more weeks to
> > >see what happens. But I have the feeling they won't improve.
> > >
> > >I guess it shows that sometimes it doesn't pay to be truthful. Hell,
> > >lie about it. If it's on time, say it's 2 days later when you receive
> > >it. They're just trying to increase their profit margin, because think
> > >what would happen if they delayed disk shipment by 1/3rd... Savings of
> > >all the postal costs and man-hours is significant.
> > >
> > >Make sure to spread the word about this. It's not fair that they tell
> > >you how prompt they are with shipping and then deliberately delay
> > >shipment like that.
> > >
> > >But if you want to be good cub scouts, always tell the truth. You may
> > >get half the service you had paid for and deserve, but at least you'll
> > >sleep better at night, eh? I'm sure that Netfux has no problem sleeping
> > >at night when they take your money and delay your service.
> > >
> > >Anyway, I did not spellcheck this, there may be a word or two I
> > >misspelled.
> >
> >
> > I've been with Netflix for about 3 years and consistently get my discs
> within 3 days. Very seldom has it
> > been longer than that. I live 150 miles from their nearest distribution
> center.
> >
> > Claire D. Lune
>
>