Re: Universal Horror Legacy Collection

I just picked up the three "Universal Horror Legacy Collection" discs
this past weekend. When I opened them up, I noticed that in each of
the three boxes, the second disc (not the main title disc) was
scratched on the backside. The scratches were all in the same
approximate area (center of the disc) and were caused by the disc
being slid across the box spindle.

Has this happened to anyone else?

The scratches are in the same place on the disc with each box, which
leads me to believe that it was a packaging issue. I plan on taking
it back to the retailer for replacement, but I am afraid I we will
discover the same issue with the rest of their stock.

Just wanted to take a quick poll before I send an email off to
Universal.

mschuf355

(mschuf355) wrote in
news: om:

> I just picked up the three "Universal Horror Legacy
> Collection" discs this past weekend. When I opened them
> up, I noticed that in each of the three boxes, the second
> disc (not the main title disc) was scratched on the
> backside.
> Has this happened to anyone else?
>
>
> Just wanted to take a quick poll before I send an email off
> to Universal.

Nope - this is the UK release though, so it may not be exactly
the same packaging if you live elsewhere.

Lithurge

I just read reviews at Amazon and the scratch issue is mentioned repeatedly
(10 or so of the 39 reviews). It appears that the DVDs come loose from the
spindle and become scratched. Some purchasers returned their set for
replacement, finding that every set in the store had scratched disks! My
order is in the mail, and I'm holding my breath, hoping for the best.....
Kevin

> > I just picked up the three "Universal Horror Legacy
> > Collection" discs this past weekend. When I opened them
> > up, I noticed that in each of the three boxes, the second
> > disc (not the main title disc) was scratched on the
> > backside.
> > Has this happened to anyone else?
> >
> >
> > Just wanted to take a quick poll before I send an email off
> > to Universal.

kermtzu

"kermtzu" <whoziswhatzisAThotmailDOTcom> wrote:

>>>I just picked up the three "Universal Horror Legacy Collection"
>>>discs this past weekend. When I opened them up, I noticed
>>>that in each of the three boxes, the second disc (not the main
>>>title disc) was scratched on the backside. Has this happened
>>>to anyone else?
>
>I just read reviews at Amazon and the scratch issue is mentioned
>repeatedly (10 or so of the 39 reviews). It appears that the DVDs
>come loose from the spindle and become scratched. Some
>purchasers returned their set for replacement, finding that every
>set in the store had scratched disks! My order is in the mail, and
>I'm holding my breath, hoping for the best.....

I bought the Monster Legacy mega-set from Best Buy, which is the three
individual releases together in a large box with some busts of the
three monsters included. The discs themselves are in the exact same
packaging that they are in when sold individually.

In one of the three sets, the plastic backing for one of the discs had
a crack in it, but none of the discs were off their spindles, nor were
any of them scratched.

-- jayembee

jayembee

Got mine from Circuit City and all discs were fine.

Mike

jayembee wrote:
>
> "kermtzu" <whoziswhatzisAThotmailDOTcom> wrote:
>
> >>>I just picked up the three "Universal Horror Legacy Collection"
> >>>discs this past weekend. When I opened them up, I noticed
> >>>that in each of the three boxes, the second disc (not the main
> >>>title disc) was scratched on the backside. Has this happened
> >>>to anyone else?
> >
> >I just read reviews at Amazon and the scratch issue is mentioned
> >repeatedly (10 or so of the 39 reviews). It appears that the DVDs
> >come loose from the spindle and become scratched. Some
> >purchasers returned their set for replacement, finding that every
> >set in the store had scratched disks! My order is in the mail, and
> >I'm holding my breath, hoping for the best.....
>
> I bought the Monster Legacy mega-set from Best Buy, which is the three
> individual releases together in a large box with some busts of the
> three monsters included. The discs themselves are in the exact same
> packaging that they are in when sold individually.
>
> In one of the three sets, the plastic backing for one of the discs had
> a crack in it, but none of the discs were off their spindles, nor were
> any of them scratched.
>
> -- jayembee

Michael Rogers

Michael Rogers wrote:
> jayembee wrote:
>>"kermtzu" <whoziswhatzisAThotmailDOTcom> wrote:
>>>>>I just picked up the three "Universal Horror Legacy Collection"
>>>>>discs this past weekend. When I opened them up, I noticed
>>>>>that in each of the three boxes, the second disc (not the main
>>>>>title disc) was scratched on the backside. Has this happened
>>>>>to anyone else?
>>>
>>>I just read reviews at Amazon and the scratch issue is mentioned
>>>repeatedly (10 or so of the 39 reviews). It appears that the DVDs
>>>come loose from the spindle and become scratched. ...
>>
>>I bought the Monster Legacy mega-set from Best Buy, ...
>>In one of the three sets, the plastic backing for one of the discs had
>>a crack in it, but none of the discs were off their spindles, nor were
>>any of them scratched.
>
> Got mine from Circuit City and all discs were fine.

When we went to buy them at Suncoast, the sales clerk noticed that the
Werewolf one was a "rattler" (loose disk) and on her own initiative went
back to find a different one.

--
Evelyn C. Leeper
http://www.geocities.com/evelynleeper
Try to keep things in perspective. Fifty years from now, kids
in history classes will be yawning over what panics us today.

Evelyn C. Leeper

Also bought the collector's box set - no probs with any of mine. All firmly
attached to their spindles


Joe

Joe McC

"mschuf355" <> wrote in message
news: om...

<<I just picked up the three "Universal Horror Legacy Collection" discs
this past weekend. When I opened them up, I noticed that in each of the
three boxes, the second disc (not the main title disc) was scratched on
the backside. The scratches were all in the same approximate area
(center of the disc) and were caused by the disc being slid across the
box spindle.>>

<<Has this happened to anyone else?>>

<<The scratches are in the same place on the disc with each box, which
leads me to believe that it was a packaging issue. I plan on taking it
back to the retailer for replacement, but I am afraid I we will discover
the same issue with the rest of their stock.>>

<<Just wanted to take a quick poll before I send an email off to
Universal.>>


I bought all three of the "Universal Horror Legacy Collection" titles:
Frankenstein and Dracula from Wal-Mart and Werewolf from Costco. This
type of double-disk packaging appears to be hand-loaded, so I held my
breath as I checked out each of the disks. Side 2 of the 2nd Werewolf
disk had two small fingerprints on the edge, but they were easily wiped
off, leaving no scratches. All of the other disks were perfect in every
way; no scratches and none of the disks was out of balance. (I have had
a couple of dual-layer, two-sided disks vibrate in the player.) All of
the disk packages had a label which said, "Made in Mexico."

In answer to your question, "Has this happened to anyone else?", I must
answer yes. However, the problem has been almost commonplace with Disney
double-disks, not those from Universal:

Damaged disks found in new packages is a subject that I have previously
avoided because I knew that I would be accused of being too picky about
disk quality. But the problem of dealing with damaged disks is getting
worse and worse. Some on this newsgroup believe that brand new damaged
disks are perfectly acceptable as long as they still play. I strongly
disagree with this casual acceptance of poor disk quality. I paid for a
new, undamaged DVD and I expect a new, undamaged DVD. Just because the
error correction circuitry of my DVD player allows it to navigate
through an obstacle course of scratches and scuffs does not mean that I
should accept this low level of quality in a "new" product.

The only explanation is that these disks are placed in their packages by
hand. Light fingerprints can be gently wiped off the disks. But some
fingerprints are made by dirty hands and the dirt contains enough
abrasive material to scratch the disk play surface -- sometimes a
little, sometimes a lot. Other scratches are made when the DVD is
dragged across the DVD box, center hub or some other object.

To make matters worse, the disks are often stacked one on top of the
other before they are carelessly placed in the boxes. This can be
verified by looking at the play surface. Some disks have faint (and
sometimes not so faint) mirror-images of their silk-screened graphics
pressed into play surfaces. This is just more surface damage for a
player to correct. Take a look at play sides of the silk-screened disks
from all of the "Universal Horror Legacy Collection" and you will
probably see the mirror image of the silk-screened image embossed into
the play surface by the disk below it in the stack.

Oops, another stack of disks fell on the floor. Oh well.

One-Shot Scot

When picked the first box up I heard a rattle, replaced it and got another
one the did not rattle when I shook it. All the discs were in great
condition. I did get the set on the first day of release, so I guess by now
all of the sets would rattle with people not taking those.

Got the set at Best Buy.



"mschuf355" <> wrote in message
news: om...
> I just picked up the three "Universal Horror Legacy Collection" discs
> this past weekend. When I opened them up, I noticed that in each of
> the three boxes, the second disc (not the main title disc) was
> scratched on the backside. The scratches were all in the same
> approximate area (center of the disc) and were caused by the disc
> being slid across the box spindle.
>
> Has this happened to anyone else?
>
> The scratches are in the same place on the disc with each box, which
> leads me to believe that it was a packaging issue. I plan on taking
> it back to the retailer for replacement, but I am afraid I we will
> discover the same issue with the rest of their stock.
>
> Just wanted to take a quick poll before I send an email off to
> Universal.

ahollis

All of them at one of the Jewel/Osco stores in Chicago were like that. Pick
up a box and the disc rattled around. I informed the manager and she simply
didn't care. Dumb ass. I was so disappointed. I waited a week and my
favorite Best Buy store finally got some more of those wonderful set boxes.
YES! I shelled out my money for a really good one (meaning the little
monster busts) and all of the discs were in perfect condition, too. I am so
happy, very satisfied, and apparently very fortunate, too.

Chicago Dave