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A while back I had a post about the turnaround speed of Netflix. Many said
they thought they were fast. My question to them is, how long do you
usually keep the DVD's they send you? I ALWAYS send them back the next day.
My theory is that they deliberately slow the process to people like me that
send movies back too quickly. My movies are returned to Chicago which
according to the post office has a 1-2 day delivery time from where I
live. ALL of my returns take 5-6 days for them to acknowledge. As for the
movies I receive, over 50% arrive 1-2 days after their estimated arrival
time. I have rented enough movies to eliminate the chance of flukes.
I hope I am wrong about my theory, but if my theory is correct, it would
greatly reduce the amount of movies I can get in one month.
Thanks.

"Don B" <> wrote in message
news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
> A while back I had a post about the turnaround speed of Netflix. Many said
> they thought they were fast. My question to them is, how long do you
> usually keep the DVD's they send you? I ALWAYS send them back the next
day.
> My theory is that they deliberately slow the process to people like me
that
> send movies back too quickly. My movies are returned to Chicago which
> according to the post office has a 1-2 day delivery time from where I
> live. ALL of my returns take 5-6 days for them to acknowledge. As for the
> movies I receive, over 50% arrive 1-2 days after their estimated arrival
> time. I have rented enough movies to eliminate the chance of flukes.
> I hope I am wrong about my theory, but if my theory is correct, it would
> greatly reduce the amount of movies I can get in one month.
> Thanks.

I think because the distribution center isn't right next to you the time
will always fluctuate (spelling). You can always have your wfie or whomever
sign up for a free trial and see how fast that delivery time compared to
your already opened account.

I have netflix and walmart Dvd and walmart is slow.

If the delay is in the shipping time, it is the post office's fault. If
Netflix says it will arrive on Thursday and it arrives on Friday, that is the
post office. Netflix is usually very good about that. If they are holding a
disc for a day, they will show that in the shipping time.

Often, I will return 3 or more on the same day (I'm on the 5 at a time plan)
and if I check during the day the are received, 3 will say "Shipping Today" and
the other two will say "Shipping Tomorrow". They do sometimes hold them that
way for frequent renters.

It isn't a problem for me as I'm normally only able to watch them on weekends
and get them in enough time to watch then.

Netflix does have great customer service. I once emailed them a question on a
Sunday afternoon and got a personal response within an hour. Let them know
about it.

"Don B" <> wrote in message
news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
> A while back I had a post about the turnaround speed of Netflix. Many said
> they thought they were fast. My question to them is, how long do you
> usually keep the DVD's they send you? I ALWAYS send them back the next
day.
> My theory is that they deliberately slow the process to people like me
that
> send movies back too quickly. My movies are returned to Chicago which
> according to the post office has a 1-2 day delivery time from where I
> live. ALL of my returns take 5-6 days for them to acknowledge. As for the
> movies I receive, over 50% arrive 1-2 days after their estimated arrival
> time. I have rented enough movies to eliminate the chance of flukes.
> I hope I am wrong about my theory, but if my theory is correct, it would
> greatly reduce the amount of movies I can get in one month.
> Thanks.

well, I've posted a few times regarding Netflix and turnaround time. I'm one
of those that believe they do try to slow down a percentage of "fast
renters". Obviously, they don't do it to everyone, because someone will post
here and say they rent 25 movies a month and we're all nuts. But I've seen
too many posts about this to just discount it.

I used to turn them around in a day, and I noticed a slowdown at check-in.
However, due to decreased free time, I have slowed myself down in watching
movies, and I have found that overall, Netflix has again speeded up. I now
keep most movies 3-5 days.

Overall, I'm happy to have Netflix, even though they got me angry in the
past when they lost discs. I find it very convenient and reasonably priced.

JWB

"JWB" <> wrote in
news:5RcQb.251206$:

> "Don B" <> wrote in message
> news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
>> A while back I had a post about the turnaround speed of Netflix. Many
>> said they thought they were fast. My question to them is, how long do
>> you usually keep the DVD's they send you? I ALWAYS send them back the
>> next
> day.
>> My theory is that they deliberately slow the process to people like
>> me
> that
>> send movies back too quickly. My movies are returned to Chicago which
>> according to the post office has a 1-2 day delivery time from where
>> I live. ALL of my returns take 5-6 days for them to acknowledge. As
>> for the movies I receive, over 50% arrive 1-2 days after their
>> estimated arrival time. I have rented enough movies to eliminate the
>> chance of flukes. I hope I am wrong about my theory, but if my theory
>> is correct, it would greatly reduce the amount of movies I can get in
>> one month. Thanks.
>
> well, I've posted a few times regarding Netflix and turnaround time.
> I'm one of those that believe they do try to slow down a percentage of
> "fast renters". Obviously, they don't do it to everyone, because
> someone will post here and say they rent 25 movies a month and we're
> all nuts. But I've seen too many posts about this to just discount it.
>
> I used to turn them around in a day, and I noticed a slowdown at
> check-in. However, due to decreased free time, I have slowed myself
> down in watching movies, and I have found that overall, Netflix has
> again speeded up. I now keep most movies 3-5 days.
>
> Overall, I'm happy to have Netflix, even though they got me angry in
> the past when they lost discs. I find it very convenient and
> reasonably priced.
>
> JWB
>
>
>
>

Yes, I am convinced they slow down 'fast returners'. They have an
unmatached selection which makes me wante to keep the service, but I
wish they would just tell people that they have a per/month limit that
they are going to hold you to....one way or another.

In article <Xns94798F354DCC2Donspamdiesherecom@216.196.105.13 0>,
Don B <> wrote:

> Yes, I am convinced they slow down 'fast returners'.

And I convinced they don't or they would've kicked my ass a long time
ago. Recent stats on my "4-at-a-time" Plan:

Dec. - 20 discs
Nov. - 17 discs
Oct. - 16 discs

And at the moment my January total is currently 11. I've been a
subscriber since 1999 and have never had any fluctuations.

I always send them back the next day also. If I return them on Monday, I
will have more on Friday or Saturday, that's as fast as you can get. It's
been that way for the entire 3 months I've been a member.



"Don B" <> wrote in message
news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
> A while back I had a post about the turnaround speed of Netflix. Many said
> they thought they were fast. My question to them is, how long do you
> usually keep the DVD's they send you? I ALWAYS send them back the next
day.
> My theory is that they deliberately slow the process to people like me
that
> send movies back too quickly. My movies are returned to Chicago which
> according to the post office has a 1-2 day delivery time from where I
> live. ALL of my returns take 5-6 days for them to acknowledge. As for the
> movies I receive, over 50% arrive 1-2 days after their estimated arrival
> time. I have rented enough movies to eliminate the chance of flukes.
> I hope I am wrong about my theory, but if my theory is correct, it would
> greatly reduce the amount of movies I can get in one month.
> Thanks.

Reginald Dwight wrote:

>
>>Yes, I am convinced they slow down 'fast returners'.
>
> And I convinced they don't or they would've kicked my ass a long time
> ago. Recent stats on my "4-at-a-time" Plan:
>
> Dec. - 20 discs
> Nov. - 17 discs
> Oct. - 16 discs
>
> And at the moment my January total is currently 11. I've been a
> subscriber since 1999 and have never had any fluctuations.

Actually, they do discriminate, as stated policy--
But essentially just means that if your top title is "Short Wait", those
on the lower tiers gets first dibs.

(And given that my own queue is currently at 99 and I haven't seen one
single "Very Long Wait" since November, that happens less and less these
days.)

Derek Janssen

"Don B" <> wrote in message
news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
> My theory is that they deliberately slow the process to people like me
> that send movies back too quickly... My movies are returned to Chicago
> which according to the post office has a 1-2 day delivery time
> from where I live. ALL of my returns take 5-6 days for them to
> acknowledge. As for the movies I receive, over 50% arrive 1-2 days
> after their estimated arrival time. My movies are returned to Chicago
> which according to the post office has a 1-2 day delivery time from
> where I live. ALL of my returns take 5-6 days for them to acknowledge.
> As for the movies I receive, over 50% arrive 1-2 days after their
> estimated arrival time.


You are half right. Netflix does not deliberately slow down your return
rate, so you will get a continual supply of DVDs. However, Netflix does
allocate titles which are scarce to those who rent the fewest disks.
Your Chicago snail mail experience leaves me bewildered. I think that
the problem is with the post office and not Netflix.

For the most part, your Netflix suspicions are correct:

"When the number of customers who have a movie at the top of their queue
is greater than the number of copies available, Netflix must decide
which customers to allocate the available copies to."

"Put it another way, if customer X and Y are both in the 5 disc out plan
and X rented 14 discs vs. Y's 11 discs in the previous month, Y would
have priority over X when they are both competing for the same movie. A
side effect of this is that trial and new customers will have far fewer
problems getting movies, especially new releases, versus the majority of
established customers. Essentially these new and low cost customers can
"cut in line" ahead of other customers."

http://dvd-rent-test.dreamhost.com/

I live in rural america far, far from the big city. We have NO TV reception
and NO access to cable TV. I've been a Netflix customer for nigh on to a
year now. I subscribe to the 8 out plan. I ALWAYS receive 32 or 40 films per
month. Never fewer than 32 and never more than 40. This makes Netflix MUCH
cheaper than Blockbuster and I don't have to drive 70 miles (35 each way) to
rent/return the DVDs. I currently have 319 movies in my queue. I do have an
occasional problem with broken or otherwise unplayable disks, but Netflix is
very good about shipping a replacement immediately. I have nothing but
praise for Netflix.


"Don B" <> wrote in message
news:Xns94795BF41219ADonspamdiesherecom@216.196.10 5.130...
> A while back I had a post about the turnaround speed of Netflix. Many said
> they thought they were fast. My question to them is, how long do you
> usually keep the DVD's they send you? I ALWAYS send them back the next
day.
> My theory is that they deliberately slow the process to people like me
that
> send movies back too quickly. My movies are returned to Chicago which
> according to the post office has a 1-2 day delivery time from where I
> live. ALL of my returns take 5-6 days for them to acknowledge. As for the
> movies I receive, over 50% arrive 1-2 days after their estimated arrival
> time. I have rented enough movies to eliminate the chance of flukes.
> I hope I am wrong about my theory, but if my theory is correct, it would
> greatly reduce the amount of movies I can get in one month.
> Thanks.