«

> On 28 Jun 2003 09:19:05 -0500, "Gerry"
> <@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@> wrote:
>
> >
> >> Brick and mortar. a real building, as opposed to an online vendor
> >
> >Can't you say just "store"?
> >
> non specific. A "store" can be online or RW -- it's just a way of
> designating which.
>
> John Harkness

Ok, say it's "offline store".

Jerry's none too bright. He's a famous troll around these parts. Best to
ignore any more responses from him.


"Robert Morgan" <> wrote in message
news:...
> "Gerry" wrote:
>
> >Ok, say it's "offline store".
>
> ...which can be read as "a web-based store that's gone down". Face it,
> B&M/brick-and-mortar as terms for a physical store location work well
(they're
> even used within the retail trade), but you're just determined to cover up
your
> initial ignorance.

Yup, surprise, surprise. Today I got one of the 5 DVDs I placed in the
two orders (looks like from the 6/14 order). And, it came from the
same place that Deep Discount DVD ships out of in Illinois.

Never got an email or anything. The enclosed invoice did not even
indicate how much I was charged... And it has an 800 number on it that
doesn't look like their website one....oh, but when I dialed it it was
for Critic's Choice Video. What the hell? I feel like I'm in the
f*cking Twilight Zone...

Anyway they're getting it back (as I've made other arrangements, plus,
it too was (slightly) damaged). Although I guess I'll wait for the
other four to show up first... so I don't waste too much return postage.

Now I understand why they upgraded their software....

Just a suggestion, but you might want to check out Deep Discount DVD.
I've had pretty good luck with them.

--Frank

(Don Leighty) wrote in message news:<. com>...
> I had to send back two defective DVDs last week. Hope this doesn't
> bode ill for my chances of ever seeing replacements.
>
> DVDPlanet's billing system is active, though! Every day, another one
> or two new one-dollar temporary charges is being applied to the credit
> card that DVDPlanet has on file, even though I have no pending orders
> that are scheduled to ship in the coming weeks.
>
> I'll probably be switching to Amazon as well - if only for the fact
> that I've been paying a lot to return defective discs to DVDPLanet.

I've only ever ordered Criterions from DVDPlanet b/c they give 35%
off. Amazon gives about 25% off, i think. of course, shipping is
free and I'll actually GET the item. Hmm... maybe i'll switch to
amazon, too.


> ---
> Best Wishes,
> Don Leighty
>
> Turn me on, Redmond. Turn me on, Redmond.

In article <1fxa5gm.191onya10kg0owN%> in
alt.video.dvd, Frank Malczewski <> wrote:
>Anyway they're getting it back (as I've made other arrangements, plus,
>it too was (slightly) damaged). Although I guess I'll wait for the
>other four to show up first... so I don't waste too much return postage.

Why should you pay postage to return damaged merchandise? It's up to
them to get the merchandise to you undamaged.

--
Stan Brown, Oak Road Systems, Cortland County, New York, USA
http://OakRoadSystems.com
DVD FAQ: http://dvddemystified.com/dvdfaq.html
other FAQs: http://oakroadsystems.com/tech/faqget.htm

You are stupid bitch. Ignore yourself.

> Jerry's none too bright. He's a famous troll around these parts. Best to
> ignore any more responses from him.
>
>
> "Robert Morgan" <> wrote in message
> news:...
> > "Gerry" wrote:
> >
> > >Ok, say it's "offline store".
> >
> > ...which can be read as "a web-based store that's gone down". Face it,
> > B&M/brick-and-mortar as terms for a physical store location work well
> (they're
> > even used within the retail trade), but you're just determined to cover
up
> your
> > initial ignorance.
>
>

In article <1fxajqb.hgzrz11i9crv6N%> in
alt.video.dvd, Frank Malczewski <> wrote:
>Stan Brown <> wrote:
>
>> In article <1fxa5gm.191onya10kg0owN%> in
>> alt.video.dvd, Frank Malczewski <> wrote:
>> >Anyway they're getting it back (as I've made other arrangements, plus,
>> >it too was (slightly) damaged). Although I guess I'll wait for the
>> >other four to show up first... so I don't waste too much return postage.
>>
>> Why should you pay postage to return damaged merchandise? It's up to
>> them to get the merchandise to you undamaged.
>
>Because they don't...

Was I really so obscure? My point was that if they ship damaged
merchandise, you ought to get a credit from them for the cost of
shipping it back.

I would never do repeat business with a company that made me pay
extra shipping because they shipped bad product.

--
Stan Brown, Oak Road Systems, Cortland County, New York, USA
http://OakRoadSystems.com
DVD FAQ: http://dvddemystified.com/dvdfaq.html
other FAQs: http://oakroadsystems.com/tech/faqget.htm

Stan Brown <> wrote:

> In article <1fxajqb.hgzrz11i9crv6N%> in
> alt.video.dvd, Frank Malczewski <> wrote:
> >Stan Brown <> wrote:
> >
> >> In article <1fxa5gm.191onya10kg0owN%> in
> >> alt.video.dvd, Frank Malczewski <> wrote:
> >> >Anyway they're getting it back (as I've made other arrangements, plus,
> >> >it too was (slightly) damaged). Although I guess I'll wait for the
> >> >other four to show up first... so I don't waste too much return postage.
> >>
> >> Why should you pay postage to return damaged merchandise? It's up to
> >> them to get the merchandise to you undamaged.
> >
> >Because they don't...
>
> Was I really so obscure? My point was that if they ship damaged
> merchandise, you ought to get a credit from them for the cost of
> shipping it back.
>
> I would never do repeat business with a company that made me pay
> extra shipping because they shipped bad product.

I got your point. And I'm happy life is so simple for you. Whatever.

Moviezzz <> wrote:

> >The enclosed invoice did not even
> >indicate how much I was charged... And it has an 800 number on it that
> >doesn't look like their website one....oh, but when I dialed it it was
> >for Critic's Choice Video. What the hell?
>
> Critics Choice is the parent company (or something) of Deep Discount DVD.
>
> Did they buy out DVD Planet????


From an earlier post:

"Image is moving DVDPlanet to a third-party fulfillment center, iServe,
in Chicago..."

So maybe they now both share the same third-party fulfullment center.

--Frank

Follow-up to my earlier post: I received my pre-orders for 24 June in
the post today. They still do not appear as "shipped" on my account's
"Order Status" page.

My pre-order of _by Brakhage_ -- which came out 6/10/2003 and is listed
as "in stock" on the web site -- is still nowhere to be seen, and I've
still received no answer from DVD Planet Customer Service about this
title. So I'm only partly mollified: I'm actually grumpier about the
lack of communication than I am about the lateness of the orders.

If things don't shape up, DVD Planet is going to lose my pre-order
business: right now, I feel the savings aren't worth the hassle of
dealing with them.

doug

--

---------------Douglas Bailey ()---------------
I can't see the lines I used to think I could read between...
--Eno