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ricoh camera problem

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I have just bought a ricoh caplio 330 (3.1 mp) and it seems to have a fault
but i am trying to pinpoint what it might be before i send it back.

A couple out of every 10 images has a problem, all the colours are mixed up
and it has 3 or 4 horizontal lines across it where the image is misalligned.

anyone come across this type of thing before.



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