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<Less than a week ago I purchased a camera from B&H. The camera is
defective(it loses power intermittently), so I call up B&H to exchange the
camera and they said that I could NOT exchange or receive a refund simply
because I filled out the warranty card for the camera.>

I am sorry about this. The return policy restrictions are clearly printed on
the back of our invoice and have been for years. This is not new. Basically
when a customer completes the warranty card or cuts the UPC code out to get the
rebate, the customer has handcuffed us as far as returns/exchanges go. In
general I regrest it when a customer handcuffs us.

However, in this singular instance I have good news. Your RMA # is coming via
e-mail.
- --

regards,
Henry Posner/B&H Photo-Video
http://www.bhphotovideo.com

> > Another reason to not fill out warranty cards right away, is to wait until it
> > actually breaks after a few years, you will need to date it as if you bought it
> > only a month or two ago and print up a receipt to that effect. If you fill
> > out the warranty card when you get the camera, it won't be any good if the
> > camera breaks after a year is over.
>
> What a f--cking hypocrite you are.

I agree in this case. This was a joke.

> You complain about the "legality" of
> merchants not following your imaginary law that they MUST replace
> defective items and the promote the use of fraudulent practices to
> "extend" your warranty period.
>
> How typical.

You are right, very hypocritical and contradictive of me, isn't it? That's because
this was a joke. Perhaps the fact that it was so hypocritical and unlike my usual
comments would have given a clue as it being a joke.

<I've had to send my
Olympus camera back for factory service and the first thing they required
was a dated sales receipt to prove the camera was still under warranty; I
assume most, if not all, manufacturers have the same requirement. >

As a matter of fact the warranty card gets you nothing but a spot on the
manufacturer's mailing list.The dated receipt/invoice is your warranty
protection.
- --

regards,
Henry Posner/B&H Photo-Video
http://www.bhphotovideo.com

< In my opinion, B&H could have
taken care of this issue for you..>

Did it.
- --

regards,
Henry Posner/B&H Photo-Video
http://www.bhphotovideo.com

Some manufacturers have a 1-year warranty that comes with the camera/lens.
By sending in the registration card within a certain amount of time (30-90
days, depending - some larger purchases require sales receipt with mailed in
warranty card) can increase the warranty for several more years. Nikon has
that with some of their products. Not sending in the warranty card means you
are limiting yourself to one year.

I always check out a product when I first purchase it. If it meets up to my
satisfaction, then I send in any warranty cards and rebates. At that point
and time, I know I am going to be dealing with the manufacturer instead of
the retail outlet. After all, I've told the company that this is MY product
(by sending in the registration card).

Paul H. wrote:
> So if you've sent in the warranty card and discover a problem with your
> camera, just bite the damn bullet and send the camera back to the factory
> agent for warranty repairs. While it may feel good to vent, stamping your
> feet and screaming, "I wan't it now! I want it now!" isn't very becoming
> behaviour, even in children. Sometimes life doesn't always work out to
> everyone's satisfaction. I don't like it, either, but, hey, that's just the
> way it is.

You know what? I had this happen to me. My three week old D100
developed a hot pixel (green!). I had registered on-line because
everything was fine and even tossed the box.

I was screwed. I couldn't take it back to my local camera store and had
to wait three weeks (during the Christmas holiday's no less) to get it
back from Nikon Repair.

It sucked, sure. But it was my fault.

Jon Wordsworth wrote:
[More worthless words from Wordsworth snipped]

So if it's os easy to find this link where is it? Now who's the lazy
bastard?

What should I search on anyway? Jon's Bullshit Made up imaginary law?

"Jon Wordsworth" <> wrote in message

> You want to read the exact law? Go to http://www.google.com and read it
you
> lazy bastard.

This "exact law" you speak of does not exist, you dolt!!
But that's OK. -Feel free to make a bigger and bigger fool of
yourself...even if you refuse to see this.

Jon Wordsworth <> wrote in
news::

> Another reason to not fill out warranty cards right away, is to wait
> until it actually breaks after a few years, you will need to date it
> as if you bought it only a month or two ago and print up a receipt to
> that effect.

Uhh... that's illegal.

But I've done it before! A person in rec.photo.35mm sold me a defective
Vivitar 285HV flash and I needed to get it repaired : )

--
Lucas Tam ()
Please delete "REMOVE" from the e-mail address when replying.
http://members.ebay.com/aboutme/coolspot18/

Jon failed to follow the sacred rule of Usenet.

Find your law citation before posting. Otherwise we KNOW you made it up.

Tom
"Mark M" <> wrote in message
news:TJTZa.41259$Bp2.6932@fed1read07...
>
> "Jon Wordsworth" <> wrote in message
>
> > You want to read the exact law? Go to http://www.google.com and read
it
> you
> > lazy bastard.
>
> This "exact law" you speak of does not exist, you dolt!!
> But that's OK. -Feel free to make a bigger and bigger fool of
> yourself...even if you refuse to see this.
>
>