"Lady Rhyanon" <> wrote in message
news

8ednZU9qcoPY_7eRVn-...
> Hi..
>
> When shutting down my Compaq Presarion 5310US it tends to hang on the
> Windows Is Shutting Down screen. It stays there for about 3 minutes or
> longer. Does anyone know what could be the problem?
>
> Running Windows XP
> 512MB memory
> Intel Celeron Processor
> 27.2GB free space
> IE SP2
>
> Not sure what else you need to know but just ask...
> Robin
Have you recently installed a new program or a new version of a program just
before the problem started?
When I installed a battery backup and its program, I had a shutdown problem
because the anti-virus tray icon and the battery backup icon were fighting each
other to see who was last in shutting down. All I had to do was keep the
anti-virus tray icon from appearing and the problem was solved.
If XP shows a Close Program box when you do a ctrl-alt-del, then you can do an
End Task on various programs to see which one is causing the problem.
Of course, there may be other causes.
Perhaps post in an XP newsgroup.