On Tue, 10 Jan 2006 19:59:38 GMT, "GwG"
<> wrote:
>
>"Thomas Sandford" <${thomas/03$}@paradisegreen.co.uk> wrote in message
>news:43c40bf4$0$87295$. ..
>>
>> "GwG" <> wrote in message
>> news:wpTwf.31921$...
>>>
>>> "{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk> wrote in
>>> message news:hqQwf.23890$ .uk...
>>>> Have just received two emails, one from VoIP Cheap and one from VoIP
>>>> Buster, both saying:
>>>>
>>>> credit is valid for 180 days.
>>>>
>>>> Your credit will expire in February.
>>>> We advise you to use your credit before it expires and/or buy new
>>>> credit* so your current credit will not expire.
>>>>
>>>> * buying new credit is only possible if you have a small credit left
>>>> on your account.
>>>>
>>>> So what they are saying is, you have 180 days from topping up to use
>>>> all your credit!
>>>>
>>>
>>> Just had one from Voipbuster, and I have sent them the following
>>> message from their website, perhaps everyone should do the same, and
>>> get this attempted rip off stopped in its tracks.
>>>
>>> <Quote> I have just received your email about my credit expiring in
>>> February. If you expect me to spend money buying further credits in
>>> this, or any of your other enterprises, only to have it stolen from
>>> me at a later date, then you had better think again.</Quote>
>>
>> Repeat after me
>>
>> The ain't no such thing as a free lunch. The interest on a £10 (or
>> whatever the minimum topup is) is not going to cover the running costs
>> even of the "free" services of a voip provider.
>>
>> Also read carefully what was originally written - if you top-up every
>> 180 days you effectively re-enable any credit left on your account.
>>
>> Furthermore - what do you think the reasonable period after you last
>> made (paid) use of their services for them to hold your account open
>> is?
>>
>> 1 year
>> 10 years
>> 100 years?
>>
>> At what point can they finally decide that money left in "unused"
>> accounts no longer needs to appear as a liability on their balance
>> sheets?
>>
>
>I have no problem with credit expiring after 180 days if the account is
>not used, (this is similar with mobile phones), but accounts that are
>used should remain in credit, whether topped up or not, (like with
>mobile phones). Some PAYG mobile phones used to be based on a similar
>system, where you lost any unused credit if you did not keep adding
>more, and they had to change it to keep customers who disagreed with
>being ripped off. My main objection is with how they are starting to
>move the goalposts to try and collect unused money from our accounts.
>How long before the minimum credit is upped to £50, forcing users to
>either pay up, or lose any credit from when they increased it the
>previous time, say from £20.
>
I don't believe in expring credt full stop unless one is informed in
advance of making a purchase - then I wouldn't do it - free calls or
not. New changes such as that can be applied to new customers who are
informed in advance - otherwise it is plainly robbery in my view.
Remove 'no_spam_' from email address.
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