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On Wed, 21 Dec 2005 13:48:19 -0000, "Mark Adamson"
<> wrote:

[snip]
>
>While I appreciate your informative response and apology, I find it
>difficult to understand what piece of equipment this could possibly be that
>is too expensive to duplicate. You are very likely to lose significant
>numbers of customers if you do not soon invest more in redundancy.

...a Cisco router?



(Since both the website and VoIP service went belly up it was probably
a something fairly fundamental on the IP networking side.)