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VoipFone and HandyTone 486 Problem

 
 
Nick
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      10-05-2005
Following the setup shown on the VoipFone website, I have configured
the 486 ATA. After the usual (for me) blood sweat and tears it works -
almost! But when I dial a number, in the format eg 0044123etc it tells
me my credit (correctly) then sends busy tone. For any number I try,
and they aint all busy! But 123 does give me the Speaking Clock. Is
there some secret code I should be dialling?
 
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Mathew Curtis
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      10-05-2005

Nick wrote:
> Following the setup shown on the VoipFone website, I have configured
> the 486 ATA. After the usual (for me) blood sweat and tears it works -
> almost! But when I dial a number, in the format eg 0044123etc it tells
> me my credit (correctly) then sends busy tone. For any number I try,
> and they aint all busy! But 123 does give me the Speaking Clock. Is
> there some secret code I should be dialling?


why are you dialling 0044 its a uk number just dial as you would from
your land line or mobile

Mat

 
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Nick
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      10-05-2005
On 5 Oct 2005 06:47:25 -0700, "Mathew Curtis"
<> wrote:

>
>Nick wrote:
>> Following the setup shown on the VoipFone website, I have configured
>> the 486 ATA. After the usual (for me) blood sweat and tears it works -
>> almost! But when I dial a number, in the format eg 0044123etc it tells
>> me my credit (correctly) then sends busy tone. For any number I try,
>> and they aint all busy! But 123 does give me the Speaking Clock. Is
>> there some secret code I should be dialling?

>
>why are you dialling 0044 its a uk number just dial as you would from
>your land line or mobile
>
>Mat


I get the same result, my credit then Busy Tone if I dial a UK number
as if I was in the UK. Or if I dial 0061etc for an Ozzie number, etc.
*Pull FINGER out for valid email*
 
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Mathew Curtis
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      10-05-2005
Nick wrote:
> On 5 Oct 2005 06:47:25 -0700, "Mathew Curtis"
> <> wrote:
>
> >
> >Nick wrote:
> >> Following the setup shown on the VoipFone website, I have configured
> >> the 486 ATA. After the usual (for me) blood sweat and tears it works -
> >> almost! But when I dial a number, in the format eg 0044123etc it tells
> >> me my credit (correctly) then sends busy tone. For any number I try,
> >> and they aint all busy! But 123 does give me the Speaking Clock. Is
> >> there some secret code I should be dialling?

> >
> >why are you dialling 0044 its a uk number just dial as you would from
> >your land line or mobile
> >
> >Mat

>
> I get the same result, my credit then Busy Tone if I dial a UK number
> as if I was in the UK. Or if I dial 0061etc for an Ozzie number, etc.
> *Pull FINGER out for valid email*


are you sure your handytone is configured correctly it sounds like your
ata is not registered properly and thats why it wont let you make a
call i have been with voipfone a while now and i have never had a
problem.

Mat

 
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Sean
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      10-05-2005
It a new account? You topped it up?
 
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Nick
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      10-05-2005
On Wed, 05 Oct 2005 16:20:55 +0100, Sean
<> wrote:

>It a new account? You topped it up?

Yes! And as I said, it keeps telling me I have a credit.
Nick.
*Pull FINGER out for valid email*
 
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Mathew Curtis
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      10-05-2005

Nick wrote:
> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
> <> wrote:
>
> >It a new account? You topped it up?

> Yes! And as I said, it keeps telling me I have a credit.
> Nick.
> *Pull FINGER out for valid email*


i would give support a call their tech people are are very good

Mat

 
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Dexter@blueyonder.co.uk
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      10-05-2005
On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
<> wrote:


>i would give support a call their tech people are are very good
>
>Mat

You are starting to sound like Ivor )))))))))))))))))))) but I agree
they are very good a quick call sorted a little problem out for me
last week .
 
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GlenC
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      10-05-2005
Can you actually phone them? I thought support was only done by
email..

Could you possibly give me their number

Thanks....


On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
<> wrote:

>
>Nick wrote:
>> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
>> <> wrote:
>>
>> >It a new account? You topped it up?

>> Yes! And as I said, it keeps telling me I have a credit.
>> Nick.
>> *Pull FINGER out for valid email*

>
>i would give support a call their tech people are are very good
>
>Mat

 
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Mathew Curtis
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      10-05-2005

GlenC wrote:
> Can you actually phone them? I thought support was only done by
> email..
>
> Could you possibly give me their number
>
> Thanks....
>
>
> On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
> <> wrote:
>
> >
> >Nick wrote:
> >> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
> >> <> wrote:
> >>
> >> >It a new account? You topped it up?
> >> Yes! And as I said, it keeps telling me I have a credit.
> >> Nick.
> >> *Pull FINGER out for valid email*

> >
> >i would give support a call their tech people are are very good
> >
> >Mat


It is on the site although not too easy to see the number is 020
70435555

Mat

 
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