«

On Wed, 18 May 2005 11:43:42 +0100, wrote:

>On Wed, 18 May 2005 10:15:34 +0100, "Roger" <>
>wrote:
>
>
>>Its back here now as well - was definitely a system fault as I was either
>>getting number unobtainable or "it is not possible to connect this call" -
>>wasnt getting through to voicemail. I've asked them to tell me what they're
>>going to do stop this happening again but given the longest its been stable
>>is a week has anyone experience of a provider with better reliability?
>I have been with Voipphone nearly the same lenght of time I have been
>with Sipgate and so far there have been no problems it is only Sipgate
>that is mentioned anywhere regarding continual problems .
> It is good people saying Sipgate is free it isn't free at all if you
>want to make a call to a Telewest or BT number you have to pay
>and it is long passed the time when Sipgate should either get it right
>once and for all or called it a day and buggered off back to the
>Fatherland then we would all know where we where at .
>On the other hand no matter what Ivor or anyone else thinks I am more
>or less convinced BT has got something to do with all these problems .

Its difficult to know for sure, but why would BT be obstructing
Sipgate alone, rather than any of the many other VoIP providers in the
UK?

I tend to think it just comes down to poor management of their UK
network. They are apparently trying to manage everything remotely from
Germany, and that strategy is not working effectively.

Chris

On Wed, 18 May 2005 19:38:25 +0800, Chris Blunt
<> wrote:


>Its difficult to know for sure, but why would BT be obstructing
>Sipgate alone, rather than any of the many other VoIP providers in the
>UK?
I have found out since I last posted that other voip providers in the
UK where effected last night and early today also .
Even so I still hold Sipgate responsible for the fact that it is they
who we pay or money to for calls and it is up to Sipgate to jump on
who is responsible in a very determined way which they do not seem to
be doing otherwise the problems would not be still occurring .

Mike Fletcher wrote:
> "Roger" <> wrote in message
> news:...
>
>>"bacillus cereus" <> wrote in message
>>news:JbBie.34336$ .uk...
>>
>>>Sipgate number unobtainable again this morning when dialling from
>>>Telewest, T-Mobile & Three. Getting engaged tone or "The number you have
>>>dialled has not been recognised"
>>
>>same from abroad and from BT - getting a bit sick of this
>>
>
> Working from here (Birmingham) okay on BT & T/W lines.
>
>

service came back on around 8.45am

On Wed, 18 May 2005 11:00:02 +0100, wrote:

>On Wed, 18 May 2005 06:23:37 GMT, bacillus cereus
><> wrote:
>
>>Sipgate number unobtainable again this morning when dialling from
>>Telewest, T-Mobile & Three. Getting engaged tone or "The number you have
>>dialled has not been recognised"
>01.30 today I could dial sip to sip but not into the outside world and
>could not dial into sip from outside all seems fine now but has
>someone else has said I also am getting bloody sick of Sipgate.
>I wonder what excuse they will come up with this time or who they will
>try to blame .

Well, it is a free service...

If you want a paid for service with support, then companies like mine
are happy to offer that. We can also port sipgate customer's phone
numbers into our system so you can keep your number.

cheers
peter

--
peter gradwell. gradwell dot com Ltd. http://www.gradwell.com/
-- engineering & hosting services for email, web and voip --
-- http://www.peter.me.uk/ -- http://www.voip.org.uk/ --

On Thu, 19 May 2005 14:57:25 +0100, Peter Gradwell
<> wrote:


>If you want a paid for service with support, then companies like mine
>are happy to offer that. We can also port sipgate customer's phone
>numbers into our system so you can keep your number.
If I wanted a paid for service at YOUR prices I would not have thrown
out my two BT lines and be throwing out my Telewest line in July.
Please do not try and make out that all free VOIP services are rubbish
Peter I have one line from Voipphone which I got within a couple of
weeks of getting the Sipgate service which has never been down so
far and like Sipgate a free local number and call charges the same has
Sipgates .

Peter Gradwell <> wrote:
[...]
> If you want a paid for service with support, then companies like
> mine are happy to offer that. We can also port sipgate customer's
> phone numbers into our system so you can keep your number.

Why on earth would somebody sign up for a VoIP service that's even
more expensive than BT?

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On 19 May 2005 16:23:15 GMT, (Peter
Corlett) wrote:

>Peter Gradwell <> wrote:
>[...]
>> If you want a paid for service with support, then companies like
>> mine are happy to offer that. We can also port sipgate customer's
>> phone numbers into our system so you can keep your number.
>
>Why on earth would somebody sign up for a VoIP service that's even
>more expensive than BT?
Exactly my point Peter I have noticed before that Gradwell always
jumps in when he sees anyone posting anything derogatory about a
competitor in the hope of bagging another customer, reminds me of a
fox waiting its chance to snatch a hen from the pen .

Peter Corlett <> wrote:

> Why on earth would somebody sign up for a VoIP service that's even
> more expensive than BT?

Forgive me, but how is £4.70/month more expensive than £10.50/month and
how is 1.5p/min daytime rate more expensive than 3p/min daytime rate?

Yes I know BT have a 5.5p/hour evening rate, but I don't tend to have
hour long phone calls (at any time of day).

Of course there are CPS options for use with BT, but you did say more
expensive than BT, not more expensive than 18866.

Although I must admit, the Gradwell offering would be more attractive
with an inclusive minutes option...

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Dave Gill <spam-egg-chips-n-> wrote:
> Peter Corlett <> wrote:
>> Why on earth would somebody sign up for a VoIP service that's even
>> more expensive than BT?
> Forgive me, but how is £4.70/month more expensive than £10.50/month
> and how is 1.5p/min daytime rate more expensive than 3p/min daytime
> rate?

Obviously you never call mobiles or 08xx then either.

While those are the prices that Gradwell charge you, you need to
consider the costs of infrastructure to deliver calls to their switch
which you have to pay. Anything looks cheap if you miss out half the
costs

When I last totted it up, the end-user cost of the bandwidth from a BT
ADSL line to a VoIP provider was in the order of 0.6p/min with a G.711
codec. If you're not using G.711, you're no longer comparing like with
like.

(As an aside, if my maths was correct, I'm not particularly surprised
that BT has set UBC pricing to be similar to what they charge to carry
that same data over the PSTN.)

> Yes I know BT have a 5.5p/hour evening rate, but I don't tend to
> have hour long phone calls (at any time of day).

Nor, apparently, do you call mobiles or 08xx numbers.

> Of course there are CPS options for use with BT, but you did say
> more expensive than BT, not more expensive than 18866.

BT do have more than Option 1, you know

> Although I must admit, the Gradwell offering would be more
> attractive with an inclusive minutes option...

If he threw in about four hours worth, perhaps.

--
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Peter Corlett <> wrote:

> Dave Gill <spam-egg-chips-n-> wrote:

> > Yes I know BT have a 5.5p/hour evening rate, but I don't tend to
> > have hour long phone calls (at any time of day).
>
> Nor, apparently, do you call mobiles or 08xx numbers.

If I want to call a mobile, I'll use my mobile. And believe it or
not, Telewest (my current fixed-line supplier) is more expensive than
Gradwell for Daytime and Evening calls to mobiles...

I avoid using 08XX numbers whenever possible (apart from 0800/0808 of
course...). 0845/0870 have outlived their usefulness, and 0871 is just
a (sneaky) revenue earner (IMHO).

> > Of course there are CPS options for use with BT, but you did say
> > more expensive than BT, not more expensive than 18866.
>
> BT do have more than Option 1, you know

Telewest also has options that are more expensive than the £10.50/month
offering, which are of even less use to me.

> > Although I must admit, the Gradwell offering would be more
> > attractive with an inclusive minutes option...
>
> If he threw in about four hours worth, perhaps.

I was wondering about a tariff around the £7 - £7.50 mark with, maybe,
500 minutes included.

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