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A little advice needed:

For a new office I am helping to setup, we are installing a 384k T1
line, and are planning on using vonage over that T1 line for our phone
service. We plan to have at least 2 and maybe 3 phone lines through
vonage. We are looking into cordless multi-line phones. We figure
we'll need 1 base station and 4-8 handsets. Vonage offers a call-hunt
feature that will ring the second or third line if the first line is
busy. Will this multi-line service from vonage work with 1 mutli-line
base station?

Thanks,
Ken

<> wrote in message
news: ups.com...
> A little advice needed:
>
> For a new office I am helping to setup, we are installing a 384k T1
> line, and are planning on using vonage over that T1 line for our phone
> service. We plan to have at least 2 and maybe 3 phone lines through
> vonage. We are looking into cordless multi-line phones. We figure
> we'll need 1 base station and 4-8 handsets. Vonage offers a call-hunt
> feature that will ring the second or third line if the first line is
> busy. Will this multi-line service from vonage work with 1 mutli-line
> base station?

What hardware are you using?

Assuming you mean phone hardware, we haven't decided on anything yet
but are looking into phones such as the Uniden TRU8866 and Panasonic
KXTG6500B

<> wrote in message
news: ups.com...
> Assuming you mean phone hardware, we haven't decided on anything yet
> but are looking into phones such as the Uniden TRU8866 and Panasonic
> KXTG6500B
>

No, I meant are you going to use a particular ATA or are you going to use a
pc-based system like Asterisk.

It's going to be an adapter, whatever vonage is offering that's
cheapest (or $0). A reconditioned Motorola VT1005RB, for example,
which has jacks for two phone lines. I suppose if we have 3 vonage
lines we'll need an ATA with at least 3 jacks.

<> wrote in message
news: ups.com...
> A little advice needed:
>
> For a new office I am helping to setup, we are installing a 384k T1
> line, and are planning on using vonage over that T1 line for our phone
> service. We plan to have at least 2 and maybe 3 phone lines through
> vonage. We are looking into cordless multi-line phones. We figure
> we'll need 1 base station and 4-8 handsets. Vonage offers a call-hunt
> feature that will ring the second or third line if the first line is
> busy. Will this multi-line service from vonage work with 1 mutli-line
> base station?

Maybe you should look at another service. Teliax has a business package
that allows four concurrent instances per each business DID. You could use
Asterisk or cheap IP phones.
https://www.teliax.com/newaccount/?r=1&cp=default

Okay, but why? What is wrong with what I propose?

<> wrote in message
news: oups.com...
> Okay, but why? What is wrong with what I propose?
>

I think you would have better performance, better support, and lower costs
with a provider like Teliax. The hard-wired IP phone will have more
features for the price. Take a look at this one which costs about the same
as the two line cordless models you are looking at:
http://www.telephonyware.com/telephonyware/tw00241.html

What is Vonage charging for four DIDs and their "hunt" scheme? From what I
have read from Vonage customers, I wouldn't want to trust my business phone
needs to them.

>For a new office I am helping to setup, we are installing a 384k T1
>line, and are planning on using vonage over that T1 line for our phone
>service. We plan to have at least 2 and maybe 3 phone lines through
>vonage. We are looking into cordless multi-line phones. We figure
>we'll need 1 base station and 4-8 handsets. Vonage offers a call-hunt
>feature that will ring the second or third line if the first line is
>busy. Will this multi-line service from vonage work with 1 mutli-line
>base station?

Probably, since the signal from the Vonage TA looks like any other POTS
phone line. Each phone conversation takes about 90k so you aren't
going to have much room for anything else if you have three phone
conversations going on.

But I second the suggestion that you look at other VoIP services,
Vonage is expensive and (in my experience at least) offers dreadful
service. There are other VoIP providers which will connect to an
Asterisk PBX or other equipment and charge less for more features.

"Vox Humana" <> writes:
> What is Vonage charging for four DIDs and their "hunt" scheme? From what I
> have read from Vonage customers, I wouldn't want to trust my business phone
> needs to them.

On the asterisk list the wisdom was that one shouldn't trust an
external voip supplier for the DID's when in a business setting. It
is easy enough for a voip gateway to figure out how to roll-over a
failed outgoing call to a backup provider. That direction is easy.
On the incoming side there isn't a good solution. If customers are
calling a DID that is held by an external provider and that provider
is having a bad day, you'll lose the call.

The recommendation was to get a PRI/T1 from the phone company and
gateway into voip yourself (via asterisk, Cisco or similar gear).
Unfortunately the phone company still prices PRI's like they are a
monopoly. It will probably be a while before they are in the price
range of home users.

-wolfgang
--
Wolfgang S. Rupprecht http://www.wsrcc.com/wolfgang/
Direct SIP URL Dialing: http://www.wsrcc.com/wolfgang/phonedirectory.html