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Mitel Lurker wrote:
....
> One of the great disasters of the voice cabling infrastructure in our
> office was the ill-fated decision by someone back in the late 1990s to
> install ***TWO*** voice jacks in a common faceplace at every (3000+)
> workstation. ...

The user has the mental model that the two jacks are the same
sort-of-thing as the two AC power jacks: he/she thinks that they are
parallel or the same thing. You have to lable the jacks.

> >> Roger Elmore wrote:
> >> Why not just use a readily available 2-line analog
> >> phone? If the PBX goes out, press line 2...

> >BlueRinse wrote:
> >Because no one is asking me to replace a phone they
> >like. If they *had* a two-line phone, it would be
> >able to use the two lines, since 99% of the time the
> >pbx is up. (For the last year, 100% actually, except
> >for a power failure.)

> Mitel Lurker wrote:
> Correct again. Unless the PBX had developed a history
> of routine failures such that the user had, through
> multiple prior experiences become accustomed to switching
> over, this plan wouldn't work.

Yeah, I should know better. I've chased more than a couple of trouble
calls for people who have their two-line's "conference" button pressed
in and didn't realize it. They call someone, get them *and* their
voicemail since it's set to forward busy...

> One of the great disasters of the voice cabling
> infrastructure in our office was the ill-fated decision
> by someone back in the late 1990s to install ***TWO***
> voice jacks in a common faceplace at every (3000+)
> workstation. The idea at the time was to have every
> faceplace "equipped for" the chance possibility of the
> user wanting a modem line, even though fewer than 10% of
> the employees ever had one.

3000+ extensions on my campus also. Around half are students. The
dorms were wired for telephone (either wallplates or c-blocks) long
before contractors put in CATV and ethernet in a common surface mount
Panduit box. Every semester when the kids move in they find the CATV,
then plug their phone into the data jack, and call the Help Desk on
their cell complaining of no dial tone. What gets me is that while the
tech has them on the line, why not talk them through finding the jack,
rather than logging a work order to me. Now I have to go to the dorm
and plug their phone in for them since I can't talk to them...

CATV is another good one. When they unplug their TV from home it
reverts back to antenna in the setup. They plug into the campus cable
and call complaining they only get the first 13 channels so there
*must* be something wrong with the cable...
--
Roger Elmore
UTM Telecommunications

In article < .com> "Roger
Elmore" <> writes:


>3000+ extensions on my campus also. Around half are students. The
>dorms were wired for telephone (either wallplates or c-blocks) long
>before contractors put in CATV and ethernet in a common surface mount
>Panduit box. Every semester when the kids move in they find the CATV,
>then plug their phone into the data jack, and call the Help Desk on
>their cell complaining of no dial tone. What gets me is that while the
>tech has them on the line, why not talk them through finding the jack,
>rather than logging a work order to me. Now I have to go to the dorm
>and plug their phone in for them since I can't talk to them...

>CATV is another good one. When they unplug their TV from home it
>reverts back to antenna in the setup. They plug into the campus cable
>and call complaining they only get the first 13 channels so there
>*must* be something wrong with the cable...

We used panduit as well (minicom) and had the opportunity (and even
recommended) that we use different colored jacks to designate the various
services (voice/modem/Lan/DSL) with color-coordinated matching pigtail
cables but the all-knowing architect felt that it wasn't aesthetically
correct, so everything is standard EI. So much for trying to idiot-proof
the infrastructure.

Something else that *REALLY* grindles me... When we were pulling in the
horizontal distribution it was made clear to everyone that voice & data
cables had to be fully supported and could *NOT* lay on the ceiling grid
or lighting fixtures. Then some low-bidder comes in behind us to put in
the fire detection and security system and guess where their cables are?
Pretty obvious too they've never had to deal with a splined ceiling grid
system before either. (That part was almost comical)

Great post, "Mitel", not just because you agree, either

> You have to understand, the users are the same folks who today, even if
> their life depended on it, would have no earthly clue how to use their
> computer if someone stole their mouse.

Unfortunately true. And I'm married to the user I'm "supporting" !

> Mitel Lurker wrote:
> We used panduit as well (minicom) and had the opportunity
> (and even recommended) that we use different colored jacks
> to designate the various services (voice/modem/Lan/DSL) with
> color-coordinated matching pigtail cables but the all-knowing
> architect felt that it wasn't aesthetically correct, so
> everything is standard EI. So much for trying to idiot-proof
> the infrastructure.

We were using Panduit prior to this, but this was the early Cat5 days
and ModCom. Back then all Cat5 jacks were orange around the insert so
you had a chance to tell folks to look for the orange jack for data and
white for phone (Cat3 8X8s were white too, though). The dorms were
wired with the early jacks that had the same config as a "normal" 568B
plug. Then Panduit came out with the config that reversed everything
but 3&6. With the old jack obsolete, you couldn't use the existing cap
on a new jack if the student had screwed the contact fingers up (how
they did that I don't know...). Panduit kept the orange insert portion
for a while on the MiniCom 8X8 flat cap and the GigaJack that takes the
hinged tool to terminate. The last few rounds of GigaJacks I've got
in have all been white on the inside like the 6X6 flat cap MiniComs.
My guess is they weren't selling enough purple jacks. <g>

> Something else that *REALLY* grindles me... When we were
> pulling in the horizontal distribution it was made clear to
> everyone that voice & data cables had to be fully supported
> and could *NOT* lay on the ceiling grid or lighting fixtures.
> Then some low-bidder comes in behind us to put in the fire
> detection and security system and guess where their cables
> are? Pretty obvious too they've never had to deal with a
> splined ceiling grid system before either. (That part was
> almost comical)

Seems the Fire Marshall would have caught that and had them repull.

Speaking of security, the access control contracters came in after the
data/CATV was installed in the dorms, took over a third of the
backboards when we weren't looking, used our vertical conduits, and
then had the audacity to tell the head of Housing that the data cables
were causing interference and making their system flakey. Of course
our response was "we were here first, move *your* stuff". I guess it
wasn't *that* bad, they never moved anything... <g>
--
Roger Elmore
UTM Telecommunications

> BlueRinse wrote:
> Unfortunately true. And I'm married to the user
> I'm "supporting" !

Snap snap, grin grin, wink wink, nudge nudge, say no more...

--
Roger Elmore
UTM Telecommunications

In article <. com> "Roger
Elmore" <> writes:


>> Something else that *REALLY* grindles me... When we were
>> pulling in the horizontal distribution it was made clear to
>> everyone that voice & data cables had to be fully supported
>> and could *NOT* lay on the ceiling grid or lighting fixtures.
>> Then some low-bidder comes in behind us to put in the fire
>> detection and security system and guess where their cables
>> are? Pretty obvious too they've never had to deal with a
>> splined ceiling grid system before either. (That part was
>> almost comical)

>Seems the Fire Marshall would have caught that and had them repull.

That's one thing about a splined ceiling. Once closed up NOBODY ever wants
to re-open it

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"BlueRinse" <brinseM-> wrote in message
news. ..
> In order to make it easier to switch directly to POTS in case of a pbx
> failure, I need a hardware switch to connect one phone to two different
> sockets. Anyone have any experience with thiese?
>
> thx

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"Marc H.Popek" <> wrote in message
news:TAG4e.46245$...
> yes. the device you seek is right here
>
>
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> e=STRK%3AMESE%3AIT&rd=1
>
> and here
>
>
http://cgi.ebay.com/ws/eBayISAPI.dll...rd=1&sspagenam
> e=STRK%3AMESE%3AIT&rd=1
>
> they move fast and provide the automatic switching you describe.
> 100% Ebay seller rating seller.
>
>
> "BlueRinse" <brinseM-> wrote in message
> news. ..
> > In order to make it easier to switch directly to POTS in case of a pbx
> > failure, I need a hardware switch to connect one phone to two different
> > sockets. Anyone have any experience with thiese?
> >
> > thx
>
>

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OR

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OR

USE a CLT to join a card card acceptor and your single line telephone as
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OR



see if anybody picks-up, on anotheer line trunk, after you are already in a
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Answers from previous customers:

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"Marc H.Popek" <> wrote in message
news:XWb8e.82118$...
>
http://cgi.ebay.com/ws/eBayISAPI.dll...rd=1&sspagenam
> e=STRK%3AMESE%3AIT&rd=1
> "Marc H.Popek" <> wrote in message
> news:TAG4e.46245$...
> > yes. the device you seek is right here
> >
> >
>
http://cgi.ebay.com/ws/eBayISAPI.dll...rd=1&sspagenam
> > e=STRK%3AMESE%3AIT&rd=1
> >
> > and here
> >
> >
>
http://cgi.ebay.com/ws/eBayISAPI.dll...rd=1&sspagenam
> > e=STRK%3AMESE%3AIT&rd=1
> >
> > they move fast and provide the automatic switching you describe.
> > 100% Ebay seller rating seller.
> >
> >
> > "BlueRinse" <brinseM-> wrote in message
> > news. ..
> > > In order to make it easier to switch directly to POTS in case of a pbx
> > > failure, I need a hardware switch to connect one phone to two
different
> > > sockets. Anyone have any experience with thiese?
> > >
> > > thx
> >
> >
>
>