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Quintum AXM 800 Problem

 
 
Waez
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Posts: n/a
 
      08-31-2004
when we set the ivr to other than type 0 or 1, we get a busy tone, no
IVR prompts.

the tenor logs are :


ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Received
message fr
om cas: Setup.
ch |01/01| 2004/08/28|21:46:47:720 CallInfo [5]:
origCalled.digit() callingp
arty ()
..
ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Sent
message to cas
: Call-Proc.
ch |01/01| 2004/08/28|21:46:47:720 Routing requested for:
public(1) orig= pu
blic(0) normalized=1111* route code= tg=0.
ch |01/01| 2004/08/28|21:46:47:720 1 match(es) found: 0
ch |01/01| 2004/08/28|21:46:47:720 Route response [5]: result=1
cause=0.
ch |01/01| 2004/08/28|21:46:47:720 TermIVRradius [5]: peerRcvSetup
excp |01/01| 2004/08/28|21:46:47:720 Exceeds muximum ports allowed:
0, 0
excp |01/01| 2004/08/28|21:46:47:720 Failed to allocate a Full
Duplex channel.

excp |01/01| 2004/08/28|21:46:47:725 TermIVRradius [5]: Dsp allocate
error.
ch |01/01| 2004/08/28|21:46:47:725 TermIVRradius [0]: Aborting IVR
cause=41.
ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Release from
peer=0x962be998 ca
use=0x29 redir=.
ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Trying another route.
ch |01/01| 2004/08/28|21:46:47:725 Route response [5]: result=0
cause=34.
ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: account
=67.69.33.212.
ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]:
SetAcctSessionTime(10937296
07),discTicks 1093729607, connTicks 0
ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: cause =41.
ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: send stopAccount.
ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Sent
message to cas
: Alert.
ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Received
message fr
om cas: InbandSigDone.
ch |01/01| 2004/08/28|21:46:47:725 tsi connect: 000 1002 10
ch |01/01| 2004/08/28|21:46:49:950 CasManager: [2,0,1,1] Received
message fr
om cas: RelComp.
ch |01/01| 2004/08/28|21:46:49:950 CallInfo[5]: disconnected
event. cause=16
legno=0.

ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: account
=67.69.33.212.
ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]:
SetAcctSessionTime(10937296
09),discTicks 1093729609, connTicks 0
ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: cause =16.
ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: send stopAccount.
ch |01/01| 2004/08/28|21:46:49:950 tsi disconnect: 000 1002 10



how can i resolve that.

and also how can we get the ivr prompts for the other languages
we tried to create other folders in ivr folder ( thru ftp ), but we
can't. how can we do that ?

Thanks
 
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