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I have been with packet 8 for over a month now and nothing but
problems. My son in the marines in nc. can not get through no matter
what phone he calls from, he gets the message "can not complete your
call as dialed" local people have to try two or three times before
they quit geting the same message and get through to me. after
hundreds of call and hours on the phone packet8 has no answers and can
not help me. crappy service.

The error message "can not complete your call as dialed" can have several
origins - I'll bet dimes to donuts Packet 8 either did not set up, or did
not set up enough "I to C" / "C to I" trunking - This means that there has
to be some path from a carriers PSTN switch to a BTS/iMerge system. (Common
oversight); A good way to tes this is to make the call from a LEC phone, PCS
phone (Should get the error message) and then have the Packet8 people call 5
times - each of the Packet8 calls should go through flawlessly - becasue
they'd be calling from and to their soft switch, which would not require
real trunks...

Give them a call and tell them you'd like to talk to someone about this in
"Tranlsation Engineering" -

RR

"Bill" <> wrote in message
news: om...
> I have been with packet 8 for over a month now and nothing but
> problems. My son in the marines in nc. can not get through no matter
> what phone he calls from, he gets the message "can not complete your
> call as dialed" local people have to try two or three times before
> they quit geting the same message and get through to me. after
> hundreds of call and hours on the phone packet8 has no answers and can
> not help me. crappy service.