Cisco ATA / Vonage - Incoming Calls

Consumer Reports (June 2003) says that during one of their test trials
approximately 25% of incoming calls rang busy while calling a
Vonage/Cisco ATA phone, even though the line was available. On the
second attempt most of the calls went through.

Have you heard this before ? Was it due to the DSL/Cable ISP used ?

Pierre

Pierrot

Greetings to All
I am using Vonage for aproximately one month and facing the same problem.
Some of the incoming calls go directly to the voice mail although the line
is not busy. I have checked with vonage and they gave me several solutions
including port forwarding, and updating my access point firmware. All the
solutions failed and some of my callers do get the voice mail regardless of
the status of the line.

Maher
"Pierrot" <> wrote in message
news: om...
> Consumer Reports (June 2003) says that during one of their test trials
> approximately 25% of incoming calls rang busy while calling a
> Vonage/Cisco ATA phone, even though the line was available. On the
> second attempt most of the calls went through.
>
> Have you heard this before ? Was it due to the DSL/Cable ISP used ?
>
> Pierre