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Re: Norton Antivirus 2005 will not scan in normal mode but will in safe mode

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Yes, At this time it does not detect any problems with the current install
of Norton Antivirus.
Any other ideas?

And I am seriously considering going with a different program I would
already if I could resell the copy I have and of coarse you can't take
opened software back to the store especially since it did work for about two


"SgtMinor" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Vic wrote:
> > I have a Windows XP Home with Service pack 2. Norton Antivirus 2005 that

> > install on 9-7. It ran fine until a couple of days ago I received an

> > message from Notron that said that it had an internal program error and

> > I needed to uninstall and reinstall to correct this problem. OK, so I

> > to uninstalled using the Add / Remove Programs in the Control Panel and

> > said I needed to reboot the computer. Uninstalled seemed to work as it

> > gone from the Add / Remove programs. I tried to reinstall and the setup
> > program stated that there was already a newer version of Norton

> > installed and I would have to remove it before I could install this one.
> > Well I read through the support from Symantec and bacically I ran the

> > program that there was some left over registry entries and that was what

> > causing my problem. OK, downloaded the program, ran it rebooted and then

> > Norton AntiVirus installed normally. It however did not ask for my

> > key code and it still used the renewal date of the 9-7 when I had first
> > installed.
> >
> > After all that now comes my current problem. It won't run a full system

> > in normal mode. I can run a scan in Safe mode but not in Normal mode. I
> > followed the instructions at symantec for performing a clean boot and

> > is absolutly nothing else loaded at the moment and it still will not

scan. I
> > have tried uninstalling and reinstalling again using the Add / Remove
> > programs and my CD and still got the same result. I have no trouble

> > Live Update and it is as current as I can make it. My install of Windows

> > as current as I can make it as I ran the Windows Update to make sure.

> > auto protect seems to be working fine. I just can run a full system

scan. I
> > have used the Microsoft AntiSpyware, Ad-Aware SE Personal 1.06, Spybot
> > Search and Destroy 1.4 and all found a couple but nothing to write home
> > about. I ran a virus check from and
> > and both came back negative. I have always used Norton AntiVirus I have
> > never had any other Antivirus programs.
> >
> > I really am at a loss since none of the relevant articles that I can

> > from symantec have helped.
> >
> > I hope you all can do better.
> > Thanks in advance
> > Vic
> >
> >

> Did you run Norton's "Automated Support Assistant" to pinpoint the cause
> of the problem?
> "Error: "Norton AntiVirus has encountered an internal program error . .
> . " (3003,110)":
> or
> Consider going with another AV program. Norton's has some nasty habits
> that often impact systems negatively.

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