hf938 wrote:
> And in the dropdown list, I assume there is the correct address?
Yes. And that one shows in Address book, but not Contacts.
>
> "SgtMinor" <> wrote in message
> news:29-dndDo9MJ7YlTfRVn-...
>> hf938 wrote:
>>
>> > Having a hard time understanding. Where and when does the incorrect
> address
>> > present a problem? If it is not in adbook or contacts, does it come up
> when
>> > they reply to the person? Most likely the case then would be is that
> the
>> > reply address is munged, either by intent or flaw from the sender.
>>
>> The incorrect address pops up as a first choice as Outlook tries to
>> complete the information entered in the "To" window.
>>
>> Sometime ago he created the record with an incorrect email address and
>> has not been able to remove it. He can't recall how or where or in
>> which program he made that mistake.
>>
>> >
>> > "SgtMinor" <> wrote in message
>> > news:XNadnd23ZL83YVTfRVn-...
>> >> hf938 wrote:
>> >>
>> >> > From Outlook 2002, select contacts, highlight the contact, either
> delete
>> > it
>> >> > or change the properties to correct error.
>> >>
>> >> The record does not show up in contacts.
>> >>
>> >> >
>> >> > "SgtMinor" <> wrote in message
>> >> > news:iLudnaNi2oTQdFTfRVn-...
>> >> >> I'm trying to help a friend delete from his laptop an incorrect
> address
>> >> >> in Outlook 2002, a program I've never used. How is this done? I
>> >> >> learned from MS that there is no single address book, I tried MS's
>> >> >> suggestions in article 307730 - "HOW TO: Add and Remove Names in
> Your
>> >> >> Address Book in Windows XP" (open address book and delete the
> record,
>> >> >> e.g.; but the record is not there) and I tried a text search for the
>> >> >> addressee, all in vain.
>> >> >>
>> >> >> Where else could I look to find this address? This person uses a
> Palm
>> >> >> and synchronized his address book but nothing shows up in the Palm
>> >> >> program area either.
>> >> >>
>> >> >> Win XP Pro, SP 2.
>> >> >
>> >> >
>> >
>> >
>
>
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