«

Hi

I have been able to successfully log into both my ebay (and yahoo) accounts
| up until yesterday. Have tried to log into both ebay and yahoo accounts
| today and when signing into ebay the signing in page generates a message
| saying "Your sign in information is not valid. Please try again." and
when
| signing into yahoo the login page generates a message saying "invalid
| password". I have followed all the instructions in both websites in terms
of
| attempting to resolve the problems but to no avail. When attempting to
| retrieve my password for logging into ebay I am told that the retrieved
| information has been emailed to me however the email address I have on my
| ebay account is my yahoo email address which of course I cannot access
| because of the same problem. I am in a bit of a panic as I have goods
which
| I am selling and the auctions ended today.
|
| I look forward to hearing from you asap.
|
| Many thanks
|
| Caz

"Carol Quigley" <> wrote in message
news:OeY3e.8799$...
> Hi
>
> I have been able to successfully log into both my ebay (and yahoo)
> accounts
> | up until yesterday. Have tried to log into both ebay and yahoo accounts
> | today and when signing into ebay the signing in page generates a message
> | saying "Your sign in information is not valid. Please try again." and
> when
> | signing into yahoo the login page generates a message saying "invalid
> | password". I have followed all the instructions in both websites in
> terms
> of
> | attempting to resolve the problems but to no avail. When attempting to
> | retrieve my password for logging into ebay I am told that the retrieved
> | information has been emailed to me however the email address I have on
> my
> | ebay account is my yahoo email address which of course I cannot access
> | because of the same problem. I am in a bit of a panic as I have goods
> which
> | I am selling and the auctions ended today.
> |
> | I look forward to hearing from you asap.
> |
> | Many thanks
> |
> | Caz
>
What operating system? Windows XP and ME have this "system restore" function
that might help. Set it back a couple of days.

In XP click Start, All Programs, Accessories, System Tools, System Restore.

That may help. Or not. I've had some luck with System Restore, but it's no
guarantee.

Carol Quigley wrote:

> Hi
>
> I have been able to successfully log into both my ebay (and yahoo)
> accounts
> up until yesterday. Have tried to log into both ebay and yahoo
> accounts today and when signing into ebay the signing in page
> generates a message saying "Your sign in information is not valid.
> Please try again." and when signing into yahoo the login page
> generates a message saying "invalid password". I have followed all
> the instructions in both websites in terms of attempting to resolve
> the problems but to no avail. When attempting to retrieve my
> password for logging into ebay I am told that the retrieved
> information has been emailed to me however the email address I have
> on my ebay account is my yahoo email address which of course I
> cannot access because of the same problem. I am in a bit of a panic
> as I have goods which I am selling and the auctions ended today.
>
> I look forward to hearing from you asap.
>
> Many thanks
>
> Caz

[confusing extra attribution markers (>) deleted]

For questions about problems online, it's a good idea to mention
which browser you're using. For many problems, though, start with making
sure that your cookies are enabled, and clear your temp Internet files.
--
Sometimes, that's all it takes.

Thanks for your quick reply. The browser I am using is firefox version
0.9.2. The OS I'm using is Windows 98 second ed, (I know antiquated). So
because I don't have xp does that mean I'm unable to take your advice? V
blond about these things.

"Toolman Tim" <> wrote in message
news:WiY3e.1260$...
>
> "Carol Quigley" <> wrote in message
> news:OeY3e.8799$...
> > Hi
> >
> > I have been able to successfully log into both my ebay (and yahoo)
> > accounts
> > | up until yesterday. Have tried to log into both ebay and yahoo
accounts
> > | today and when signing into ebay the signing in page generates a
message
> > | saying "Your sign in information is not valid. Please try again." and
> > when
> > | signing into yahoo the login page generates a message saying "invalid
> > | password". I have followed all the instructions in both websites in
> > terms
> > of
> > | attempting to resolve the problems but to no avail. When attempting
to
> > | retrieve my password for logging into ebay I am told that the
retrieved
> > | information has been emailed to me however the email address I have on
> > my
> > | ebay account is my yahoo email address which of course I cannot access
> > | because of the same problem. I am in a bit of a panic as I have goods
> > which
> > | I am selling and the auctions ended today.
> > |
> > | I look forward to hearing from you asap.
> > |
> > | Many thanks
> > |
> > | Caz
> >
> What operating system? Windows XP and ME have this "system restore"
function
> that might help. Set it back a couple of days.
>
> In XP click Start, All Programs, Accessories, System Tools, System
Restore.
>
> That may help. Or not. I've had some luck with System Restore, but it's no
> guarantee.
>
>

Toolman Tim replied in 24hoursupport.helpdesk:

>
> That may help. Or not. I've had some luck with System Restore, but
> it's no guarantee.
>

Nice try, Tim.
<shakes head>

--
- John Holmes -

" I ain't no **** "

\|/

Yahoo deleated a bunch of Accts & yours may have been one of them ? Try
for a new password & see if your acct has been deactivated ??? Gimpy

"Carol Quigley" <> wrote in message
news:OeY3e.8799$...
> Hi
>
> I have been able to successfully log into both my ebay (and yahoo)
accounts
> | up until yesterday. Have tried to log into both ebay and yahoo
accounts
> | today and when signing into ebay the signing in page generates a
message
> | saying "Your sign in information is not valid. Please try again."
and
> when
> | signing into yahoo the login page generates a message saying
"invalid
> | password". I have followed all the instructions in both websites in
terms
> of
> | attempting to resolve the problems but to no avail. When attempting
to
> | retrieve my password for logging into ebay I am told that the
retrieved
> | information has been emailed to me however the email address I have
on my
> | ebay account is my yahoo email address which of course I cannot
access
> | because of the same problem. I am in a bit of a panic as I have
goods
> which
> | I am selling and the auctions ended today.
> |
> | I look forward to hearing from you asap.
> |
> | Many thanks
> |
> | Caz
>
>

Right - W98SE doesn't have System Restore. It came out in Win ME, and is
also in XP. Trout gave a couple good ideas - it sounds like something in the
"cookies" and/or "security" department to me.

"Carol Quigley" <> wrote in message
news:UuY3e.8826$...
> Thanks for your quick reply. The browser I am using is firefox version
> 0.9.2. The OS I'm using is Windows 98 second ed, (I know antiquated). So
> because I don't have xp does that mean I'm unable to take your advice? V
> blond about these things.
>
> "Toolman Tim" <> wrote in message
> news:WiY3e.1260$...
>>
>> "Carol Quigley" <> wrote in message
>> news:OeY3e.8799$...
>> > Hi
>> >
>> > I have been able to successfully log into both my ebay (and yahoo)
>> > accounts
>> > | up until yesterday. Have tried to log into both ebay and yahoo
> accounts
>> > | today and when signing into ebay the signing in page generates a
> message
>> > | saying "Your sign in information is not valid. Please try again."
>> > and
>> > when
>> > | signing into yahoo the login page generates a message saying "invalid
>> > | password". I have followed all the instructions in both websites in
>> > terms
>> > of
>> > | attempting to resolve the problems but to no avail. When attempting
> to
>> > | retrieve my password for logging into ebay I am told that the
> retrieved
>> > | information has been emailed to me however the email address I have
>> > on
>> > my
>> > | ebay account is my yahoo email address which of course I cannot
>> > access
>> > | because of the same problem. I am in a bit of a panic as I have
>> > goods
>> > which
>> > | I am selling and the auctions ended today.
>> > |
>> > | I look forward to hearing from you asap.
>> > |
>> > | Many thanks
>> > |
>> > | Caz
>> >
>> What operating system? Windows XP and ME have this "system restore"
> function
>> that might help. Set it back a couple of days.
>>
>> In XP click Start, All Programs, Accessories, System Tools, System
> Restore.
>>
>> That may help. Or not. I've had some luck with System Restore, but it's
>> no
>> guarantee.
>>
>>
>
>

Check for a trojan on the machine, someone could have changed your passwords
on those sites.

"Carol Quigley" <> wrote in message
news:OeY3e.8799$...
> Hi
>
> I have been able to successfully log into both my ebay (and yahoo)
accounts
> | up until yesterday. Have tried to log into both ebay and yahoo accounts
> | today and when signing into ebay the signing in page generates a message
> | saying "Your sign in information is not valid. Please try again." and
> when
> | signing into yahoo the login page generates a message saying "invalid
> | password". I have followed all the instructions in both websites in
terms
> of
> | attempting to resolve the problems but to no avail. When attempting to
> | retrieve my password for logging into ebay I am told that the retrieved
> | information has been emailed to me however the email address I have on
my
> | ebay account is my yahoo email address which of course I cannot access
> | because of the same problem. I am in a bit of a panic as I have goods
> which
> | I am selling and the auctions ended today.
> |
> | I look forward to hearing from you asap.
> |
> | Many thanks
> |
> | Caz
>
>

Toolman Tim wrote:

> Right - W98SE doesn't have System Restore.

Well, there *is* "scanreg/restore", after booting to command prompt
which is kinda similar. But I don't know if I'd recommend it in this
situation.
--
Or for this user.

Thanks

Tried this already and yahoo generated this message:

"Unable to process request at this time -- error 999
Yahoo!

Unfortunately, we are unable to process your request at this time. We
apologize for the inconvenience. Please try again later."


"doS" <> wrote in message
news:JsZ3e.1271$...
> Check for a trojan on the machine, someone could have changed your
passwords
> on those sites.
>
> "Carol Quigley" <> wrote in message
> news:OeY3e.8799$...
> > Hi
> >
> > I have been able to successfully log into both my ebay (and yahoo)
> accounts
> > | up until yesterday. Have tried to log into both ebay and yahoo
accounts
> > | today and when signing into ebay the signing in page generates a
message
> > | saying "Your sign in information is not valid. Please try again." and
> > when
> > | signing into yahoo the login page generates a message saying "invalid
> > | password". I have followed all the instructions in both websites in
> terms
> > of
> > | attempting to resolve the problems but to no avail. When attempting
to
> > | retrieve my password for logging into ebay I am told that the
retrieved
> > | information has been emailed to me however the email address I have on
> my
> > | ebay account is my yahoo email address which of course I cannot access
> > | because of the same problem. I am in a bit of a panic as I have goods
> > which
> > | I am selling and the auctions ended today.
> > |
> > | I look forward to hearing from you asap.
> > |
> > | Many thanks
> > |
> > | Caz
> >
> >
>
>