Ok, let's try the forced route. First of all, download and
install EasyCleaner:
http://personal.inet.fi/business/toniarts/ecleane.htm
You could also try version 1.3 of jv16 Power Tools
http://www.oldversion.com/program.php?n=jv16
Boot into Safe Mode and delete the following folder, completely:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus
Now open your registry editor (Start / Run / regedit)
Delete the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\VETWIN32Vp5
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VETFDDNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VET-FILT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VETMONNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VETMSGNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\VET-REC
Delete the same VETFDDNT, VET-FLT, VETMONNT, VETMSGNT and VET_REC
from any "ControlSetXXX" keys, where XXX is a three digit number, eg:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\V ETFDDNT
Delete the following item from the right hand window, NOT the 'Run' key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
Delete "VetTray"
Once you have done the above, run the registry cleaner/s to
clean up any other embedded entries, like CLSIDs.
On Mon, 13 Sep 2004 12:48:03 -0500, in
<>
subscriber scrawled:
>thanks again Mike.
> I did exactly what you said and it will not
>re-install. I keep getting a message that it is expired and I need to re
>purchase. The third time I tried to re-install it gave me a message that I
>needed to update signature file to make it work, but it would not download
>signature file. I have contacted CA and they are about useless in
>responding. When I check the anti virus box in xp sp2 it says no anti virus
>installed. or they cannot find one. Everytime I try to uninstall I get a
>fail message on the uninstall. Several hours now and I am still waiting to
>hear from CA. I would like to install kaspersky but it keeps saying another
>anti virus is installed and names ez trust.
>
>"°Mike°" <> wrote in message
>news:...
>> Then reinstall eZ over the top of itself, using the
>> registration code you have; ignore any error
>> messages. When you have reinstalled it, reboot
>> and immediately uninstall it. Make sure that you
>> have the latest version before you reinstall again,
>> and contact C.A. if you continue to have problems.
>>
>>
>> On Mon, 13 Sep 2004 12:26:52 -0500, in
>> <>
>> subscriber scrawled:
>>
>>>thanks Mike, tried it and it would not remove it either.
>>>
>>>
>>>
>>>"°Mike°" <> wrote in message
>>>news:...
>>>> Try running the following command from the Start / Run box:
>>>>
>>>> c:\windows\unvet32.exe
>>>>
>>>>
>>>> On Mon, 13 Sep 2004 12:01:04 -0500, in
>>>> <>
>>>> subscriber scrawled:
>>>>
>>>>>Hello:
>>>>> I have ez trust anti virus installed in xp pro. I downloaded
>>>>> xpsp2
>>>>>and everything works okay except for the anti virus. I removed xp sp2
>>>>>and
>>>>>it
>>>>>still does not work.
>>>>>re-installed xp sp2 and tried my anti virus again, keep getting message
>>>>>that
>>>>>it has expired and I should purchase a new copy. My copy does not expire
>>>>>for
>>>>>8 more months.
>>>>>I re-installed ez trust and now it will not download signature updates.
>>>>>I
>>>>>decided to remove it entirely and go with kaspersky but it will not
>>>>>remove
>>>>>using its own removal tool, or add-remove pro or with the add/remove
>>>>>function in the control panel Anyone have ideas how to remove it, or get
>>>>>it
>>>>>to work? thank you
>>>>>
>>>>
>>>> --
>>>> Basic computer maintenance
>>>> http://uk.geocities.com/personel44/maintenance.html
>>>
>>
>> --
>> Basic computer maintenance
>> http://uk.geocities.com/personel44/maintenance.html
>
--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html