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Advice Please ?

 
 
just me
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      09-06-2004
First I would like to Thank You all for all the "help" I have received by
reading the posts and the answers given, and I wonder if you can help me
with a question please, I have ordered a Laptop for my husband, both he and
I no very little about them, when I ordered there was an option to upgrade
the RAM for an extra £40, I didn't take up this option, now, the firm said
it would be next day delivery and, after waiting in all day and no delivery,
I phoned them to be told they only had the laptop with the extra RAM in
stock, so they would have open the laptop and change it to a smaller ram, I
am worried now that I may be getting a used item, when I have paid for a new
one, is there any way to check this? Hope you can help me Thank you meg


 
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Ionizer
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      09-06-2004
"just me" <> wrote in message
news:chi041$9av$...
> First I would like to Thank You all for all the "help" I have received

by
> reading the posts and the answers given, and I wonder if you can help me
> with a question please, I have ordered a Laptop for my husband, both he

and
> I no very little about them, when I ordered there was an option to

upgrade
> the RAM for an extra £40, I didn't take up this option, now, the firm

said
> it would be next day delivery and, after waiting in all day and no

delivery,
> I phoned them to be told they only had the laptop with the extra RAM in
> stock, so they would have open the laptop and change it to a smaller

ram, I
> am worried now that I may be getting a used item, when I have paid for a

new
> one, is there any way to check this? Hope you can help me Thank you

meg

How much RAM have you ordered, and how much is installed in the unit they
are about to remove some from? More RAM is arguably *always* better, but
it's often cheaper to add extra yourself rather than having it come
pre-installed by a computer manufacturer. Unless opening the case voids
your warranty, of course.

Regards,
Ian.


 
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Frank
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Posts: n/a
 
      09-06-2004
Only take a few seconds to change the ram so why delay an express
shipment for another day? If it's new, box should be sealed.


"just me" <> wrote in message
news:chi041$9av$...
> First I would like to Thank You all for all the "help" I have received

by
> reading the posts and the answers given, and I wonder if you can help

me
> with a question please, I have ordered a Laptop for my husband, both

he and
> I no very little about them, when I ordered there was an option to

upgrade
> the RAM for an extra £40, I didn't take up this option, now, the firm

said
> it would be next day delivery and, after waiting in all day and no

delivery,
> I phoned them to be told they only had the laptop with the extra RAM

in
> stock, so they would have open the laptop and change it to a smaller

ram, I
> am worried now that I may be getting a used item, when I have paid for

a new
> one, is there any way to check this? Hope you can help me Thank you

meg
>
>



 
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just me
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Posts: n/a
 
      09-06-2004

"Frank" <> wrote in message
news:7S%_c.133738$Fg5.91188@attbi_s53...
> Only take a few seconds to change the ram so why delay an express
> shipment for another day? If it's new, box should be sealed.
>
>
> "just me" <> wrote in message
> news:chi041$9av$...
> > First I would like to Thank You all for all the "help" I have received

> by
> > reading the posts and the answers given, and I wonder if you can help

> me
> > with a question please, I have ordered a Laptop for my husband, both

> he and
> > I no very little about them, when I ordered there was an option to

> upgrade
> > the RAM for an extra £40, I didn't take up this option, now, the firm

> said
> > it would be next day delivery and, after waiting in all day and no

> delivery,
> > I phoned them to be told they only had the laptop with the extra RAM

> in
> > stock, so they would have open the laptop and change it to a smaller

> ram, I
> > am worried now that I may be getting a used item, when I have paid for

> a new
> > one, is there any way to check this? Hope you can help me Thank you

> meg


So if the box has been opened, would i be justified in cancelling my order?
thats why I ordered a new one, so it would be totally new, and I am worried
when they change things , it might be a used part they put back, how could i
tell?


 
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Dr. Harvie Wahl-Banghor
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Posts: n/a
 
      09-06-2004
I was walking down the street, minding my own business, when on Mon,
6 Sep 2004 17:11:28 +0100, "just me" <> screamed
from behind the mulberry bush:

>
>"Frank" <> wrote in message
>news:7S%_c.133738$Fg5.91188@attbi_s53...
>> Only take a few seconds to change the ram so why delay an express
>> shipment for another day? If it's new, box should be sealed.
>>
>>
>> "just me" <> wrote in message
>> news:chi041$9av$...
>> > First I would like to Thank You all for all the "help" I have received

>> by
>> > reading the posts and the answers given, and I wonder if you can help

>> me
>> > with a question please, I have ordered a Laptop for my husband, both

>> he and
>> > I no very little about them, when I ordered there was an option to

>> upgrade
>> > the RAM for an extra £40, I didn't take up this option, now, the firm

>> said
>> > it would be next day delivery and, after waiting in all day and no

>> delivery,
>> > I phoned them to be told they only had the laptop with the extra RAM

>> in
>> > stock, so they would have open the laptop and change it to a smaller

>> ram, I
>> > am worried now that I may be getting a used item, when I have paid for

>> a new
>> > one, is there any way to check this? Hope you can help me Thank you

>> meg

>
>So if the box has been opened, would i be justified in cancelling my order?
>thats why I ordered a new one, so it would be totally new, and I am worried
>when they change things , it might be a used part they put back, how could i
>tell?
>


Personally, these guys sound like a bunch of SOBs, to me. You paid for
a new system to be delivered the next day. They didn't deliver it
because they "only had systems with the extra RAM available." I would
call this dishonest as they are trying to do the old "bait and switch"
con. So, as of now, not only have they failed to deliver the laptop in
the manner in which they promised, they tried to con you into buying
more RAM from them. I would dump them before they try something else.


 
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just me
Guest
Posts: n/a
 
      09-07-2004

> >> > with a question please, I have ordered a Laptop for my husband, both
> >> he and
> >> > I no very little about them, when I ordered there was an option to
> >> upgrade
> >> > the RAM for an extra £40, I didn't take up this option, now, the firm
> >> said
> >> > it would be next day delivery and, after waiting in all day and no
> >> delivery,
> >> > I phoned them to be told they only had the laptop with the extra RAM
> >> in
> >> > stock, so they would have open the laptop and change it to a smaller
> >> ram, I
> >> > am worried now that I may be getting a used item, when I have paid

for
> >> a new
> >> > one, is there any way to check this? Hope you can help me Thank you
> >> meg

>


Have cancelled the order, Thanks to all who helped, I really appreciate your
help, and this N/g is a reall boon to all us newbies Thanks Again Meg


 
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