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has .net/microsoft/hotmail support moved to dot-headland?

Ronnie G
Posts: n/a
I'm having trouble getting my hotmail account to disconnect properly so I
did the most logical thing I could think of and emailed the support desk asking for possible remedies. Here is
what I got:

Dear Ronnie,

Thank you for contacting Hotmail Technical Support concerning. I am Mazhar
and I look forward to assisting you today.

I understand how inconvenient it is to experience difficulty with a blank
screen while accessing your Hotmail account.

Ronnie, I regret for the delay in responding to your e-mail and for any
inconvenience that this may have caused.

Our Technical Support Staff is aware of this situation and are working
diligently to resolve it.

Hotmail is continually looking for ways to improve our service. We strive to
make positive changes to our product, based on feedback we receive from our

I sincerely apologize for any inconvenience this issue may cause them.

If you still have any queries or questions about MSN Hotmail, please write
back to us, we will be glad to assist you.

Ronnie, please write to us, if you have any other questions.


MSN Hotmail Technical Support Representative

--- Original Message ---
From: Removed)
To: (E-Mail Removed)
Sent: Thu Aug 12 01:59:36 PDT 2004
Subject: get help signing in with my .NET Passport

CustomerName : ronnie gaines
UpdateCountry : false
CUBirthdate : 10-23-1967
BrowserVersion : ie 6.0 w/all updates
OperatingSystem : win 2k
ErrorMessage : nothing...just a blank ****in page. log out of
hotmail...bang...blank page...I have to go back to favorites and then select
hotmail to get to my other accounts before dotnet allows me back into
hotmail...pls help. its hunting for the following page:

and then dies. I have to go back into favorites/hotmail to get to the other
accounts....seems fouled up to me. the blue bar at the top says (quoting
verbatim) "sign out of .NET Passport - Microsoft INternet Explorer"

I have tried all the normal fixes...clear cash, files, history...all no avail. I checked for viruses, adware, malware....all ok.

Submit : Send
SignInAddress : (E-Mail Removed)
Country : US
FirstName : ronnie
LastName : g
Region : Texas
PostalCode :
Comments :

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