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My Sony G420 19" monitor has the following symptoms;

Thin pinkish-purplish lines every inch or so (depending on the resolution
running; the higher the resolution the smaller the space between each line).

The lines are parallel but not quite horizontal (about 15 degrees off).

The space between lines (at 1280x1024) is smaller near the top of the
screen; abou 1" apart. and gradually get bigger towards the bottom where
they are about 2 " apart.

The picture is still rock stable and the lines are only visibly bothersome
depending on the background.

Also if I adjust the picture (with the monitor controls) so that there is
more of a border around the screen the lines extend into this border, ie.
fill the screen from side to side.

Also when a program puts up a black screen the whole screen becomes vaguely
pinkish-purple with the lines still there.

Any way, just hoping that these symptoms are recognisible to someone here.

Any help appreciated.


Elrikk (Mike Kay)

"elrikk" <> wrote in message
news:KDkKc.27866$
>| My Sony G420 19" monitor has the following symptoms;
>|
>| Thin pinkish-purplish lines every inch or so (depending on the
>| resolution running; the higher the resolution the smaller the space
>| between each line).
>|
>| The lines are parallel but not quite horizontal (about 15 degrees
>| off).
>|
>| The space between lines (at 1280x1024) is smaller near the top of the
>| screen; abou 1" apart. and gradually get bigger towards the bottom
>| where they are about 2 " apart.
>|
>| The picture is still rock stable and the lines are only visibly
>| bothersome depending on the background.
>|
>| Also if I adjust the picture (with the monitor controls) so that
>| there is more of a border around the screen the lines extend into
>| this border, ie. fill the screen from side to side.
>|
>| Also when a program puts up a black screen the whole screen becomes
>| vaguely pinkish-purple with the lines still there.
>|
>| Any way, just hoping that these symptoms are recognisible to someone
>| here.
>|
>| Any help appreciated.
>|
>|
>| Elrikk (Mike Kay)

Refresh lines - turn down the brightness and/or contrast.

--
"If there are no dogs in Heaven, then when I die, I want to go where
THEY went." ~Will Rogers~

"Toolman Tim" <> wrote in message
news:...
> "elrikk" <> wrote in message
> news:KDkKc.27866$
> >| My Sony G420 19" monitor has the following symptoms;
> >|
> >| Thin pinkish-purplish lines every inch or so (depending on the
> >| resolution running; the higher the resolution the smaller the space
> >| between each line).
> >|
> >| The lines are parallel but not quite horizontal (about 15 degrees
> >| off).
> >|
> >| The space between lines (at 1280x1024) is smaller near the top of the
> >| screen; abou 1" apart. and gradually get bigger towards the bottom
> >| where they are about 2 " apart.
> >|
> >| The picture is still rock stable and the lines are only visibly
> >| bothersome depending on the background.
> >|
> >| Also if I adjust the picture (with the monitor controls) so that
> >| there is more of a border around the screen the lines extend into
> >| this border, ie. fill the screen from side to side.
> >|
> >| Also when a program puts up a black screen the whole screen becomes
> >| vaguely pinkish-purple with the lines still there.
> >|
> >| Any way, just hoping that these symptoms are recognisible to someone
> >| here.
> >|
> >| Any help appreciated.
> >|
> >|
> >| Elrikk (Mike Kay)
>
> Refresh lines - turn down the brightness and/or contrast.
>
> --
> "If there are no dogs in Heaven, then when I die, I want to go where
> THEY went." ~Will Rogers~


Thanks for the reply.

It didn't help but when I went to try adjusting them I saw that the
brightness is way down ( at 10 on 1 1-100 scale). When I increase the
brightness it gets much to whiteish, as if the gamma was too high but no
amount of meddleing with the controls gives me a screen that I like to look
at.

Could the problem lie in the brightness and/or contrast circuits ?

I'm in a wheelchair and so it is a big hassle to take it in to a Sony
repair centre. Hoping to get some diagnosis before resorting to doing so.

Elrikk (Mike Kay)

"elrikk" <> wrote in message
news:7dmKc.51142$
>| "Toolman Tim" <> wrote in message
>| news:...
>| > "elrikk" <> wrote in message
>| > news:KDkKc.27866$
>| > >| My Sony G420 19" monitor has the following symptoms;
>| > >|
>| > >| Thin pinkish-purplish lines every inch or so (depending on the
>| > >| resolution running; the higher the resolution the smaller the
>| > >| space between each line).
>| > >|
>| > >| The lines are parallel but not quite horizontal (about 15
>| > >| degrees off).
>| > >|
>| > >| The space between lines (at 1280x1024) is smaller near the top
>| > >| of the screen; abou 1" apart. and gradually get bigger
>| > >| towards the bottom where they are about 2 " apart.
>| > >|
>| > >| The picture is still rock stable and the lines are only visibly
>| > >| bothersome depending on the background.
>| > >|
>| > >| Also if I adjust the picture (with the monitor controls) so that
>| > >| there is more of a border around the screen the lines extend
>| > >| into this border, ie. fill the screen from side to side.
>| > >|
>| > >| Also when a program puts up a black screen the whole screen
>| > >| becomes vaguely pinkish-purple with the lines still there.
>| > >|
>| > >| Any way, just hoping that these symptoms are recognisible to
>| > >| someone here.
>| > >|
>| > >| Any help appreciated.
>| > >|
>| > >|
>| > >| Elrikk (Mike Kay)
>| >
>| > Refresh lines - turn down the brightness and/or contrast.
>| >
>|
>|
>| Thanks for the reply.
>|
>| It didn't help but when I went to try adjusting them I saw that the
>| brightness is way down ( at 10 on 1 1-100 scale). When I increase
>| the brightness it gets much to whiteish, as if the gamma was too
>| high but no amount of meddleing with the controls gives me a screen
>| that I like to look at.
>|
>| Could the problem lie in the brightness and/or contrast circuits ?
>|
>| I'm in a wheelchair and so it is a big hassle to take it in to a
>| Sony repair centre. Hoping to get some diagnosis before resorting
>| to doing so.
>|
>| Elrikk (Mike Kay)

It's been way too many years since I did "real" electronics work...heck, I
started with tubes (valves for those across the pond <wink>) and transitors,
and dropped out when TVs went digital. But it sounds to me if your
brightness is that low, and your screen gets white when you move it up, I'd
be thinking the master brightness (inside) is not correct.

How long has the monitor been like this? Is the monitor still under
warranty?

We do have some more "up-to-date" techie types who post here - maybe they'll
check in sometime and have more info...

--
"If there are no dogs in Heaven, then when I die, I want to go where
THEY went." ~Will Rogers~

Some sites to help you tune the display:

http://pages.prodigy.net/ecmorris/tips/monitor.htm

http://www.tinmangallery.com/0monito...valuation.html


elrikk wrote:
>
> My Sony G420 19" monitor has the following symptoms;
>
> Thin pinkish-purplish lines every inch or so (depending on the resolution
> running; the higher the resolution the smaller the space between each line).
>
> The lines are parallel but not quite horizontal (about 15 degrees off).
>
> The space between lines (at 1280x1024) is smaller near the top of the
> screen; abou 1" apart. and gradually get bigger towards the bottom where
> they are about 2 " apart.
>
> The picture is still rock stable and the lines are only visibly bothersome
> depending on the background.
>
> Also if I adjust the picture (with the monitor controls) so that there is
> more of a border around the screen the lines extend into this border, ie.
> fill the screen from side to side.
>
> Also when a program puts up a black screen the whole screen becomes vaguely
> pinkish-purple with the lines still there.
>
> Any way, just hoping that these symptoms are recognisible to someone here.
>
> Any help appreciated.
>
> Elrikk (Mike Kay)

"SgtMinor" <> wrote in message
news:. ..
> Some sites to help you tune the display:
>
> http://pages.prodigy.net/ecmorris/tips/monitor.htm
>
> http://www.tinmangallery.com/0monito...valuation.html


Thanks for all the info.

While adjusting things as per site 1 above I couldnt get things to look
right even though the color tests looked fine.

Then I noticed a monitor control I hadn't noticed before - "Image
Restoration".

"Oh what the heck." says I, "Probably can't hurt."

The monitor went through all manner of contortions for about 15 seconds and
then stopped. "Voila! Perfect picture."

Duh! Can't believe I've lived with this problem for the couple of months,
not to mention the worry about the cost on a new monitor.

So thanks again. Very happy camper here. ;o)

Elrikk (Mike Kay)

elrikk wrote:
>
> "SgtMinor" <> wrote in message
> news:. ..
> > Some sites to help you tune the display:
> >
> > http://pages.prodigy.net/ecmorris/tips/monitor.htm
> >
> > http://www.tinmangallery.com/0monito...valuation.html
>
> Thanks for all the info.
>
> While adjusting things as per site 1 above I couldnt get things to look
> right even though the color tests looked fine.
>
> Then I noticed a monitor control I hadn't noticed before - "Image
> Restoration".
>
> "Oh what the heck." says I, "Probably can't hurt."
>
> The monitor went through all manner of contortions for about 15 seconds and
> then stopped. "Voila! Perfect picture."
>
> Duh! Can't believe I've lived with this problem for the couple of months,
> not to mention the worry about the cost on a new monitor.
>
> So thanks again. Very happy camper here. ;o)
>
> Elrikk (Mike Kay)

Nice to hear that you have things straightened out. I had checked out
Sony's site and didn't find much, but I did learn that the monitor came
with a nice instruction manual. If you've lost yours you can download
one here: http://www.iq.sony.com/srvs/sosdocs/search.asp - type in
CPDG420. Good luck.

"SgtMinor" <> wrote in message
news:. ..

> Nice to hear that you have things straightened out. I had checked out
> Sony's site and didn't find much, but I did learn that the monitor came
> with a nice instruction manual. If you've lost yours you can download
> one here: http://www.iq.sony.com/srvs/sosdocs/search.asp - type in
> CPDG420. Good luck.

Thanks again but I downloaded the manual a couple of days ago. My original
is around here somewhere but . . .

Elrikk ;o)

"elrikk" <> wrote in message
news:1LAKc.28005$
>| "SgtMinor" <> wrote in message
>| news:. ..
>|
>| > Nice to hear that you have things straightened out. I had checked
>| > out Sony's site and didn't find much, but I did learn that the
>| > monitor came with a nice instruction manual. If you've lost yours
>| > you can download one here:
>| > http://www.iq.sony.com/srvs/sosdocs/search.asp - type in CPDG420.
>| > Good luck.
>|
>| Thanks again but I downloaded the manual a couple of days ago. My
>| original is around here somewhere but . . .
>|
>| Elrikk ;o)

Yeah - I hear that <g>! If anyone needed a manual in *my* messy office,
they'd be SOL.

Glad to hear you got things 'looking good' again.

--
"If there are no dogs in Heaven, then when I die, I want to go where
THEY went." ~Will Rogers~