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Connectivity problem

 
 
Ron
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      07-08-2004
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I have a WAN between two cities (A and B). City A has the voice mail system
and the phone system. Users in city B use an app to get their voice mail.
This has worked without a problem until recently when we changed our IP
scheme from a 192.168.0.0 255.255.255.0 scheme to a 10.220.0.0 255.255.0.0
scheme. Users in city B can access everything except the voice mail system.
If you try to ping the DNS name, the actual IP address does show up but the
request times out. The voice mail server has a static address and there are
DNS entries on the DNS server. Everything seems to be correct but city B
can't connect to that server. City A has no problem and remote users dialing
in through a VPN can connect. I've checked everything I can think of. Does
anyone have any suggestions?




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Duane Arnold
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      07-08-2004
"Ron" <(E-Mail Removed)> wrote in news:40ed83c9$(E-Mail Removed):

> **** Post for FREE via your newsreader at post.usenet.com ****
>
> I have a WAN between two cities (A and B). City A has the voice mail
> system and the phone system. Users in city B use an app to get their
> voice mail. This has worked without a problem until recently when we
> changed our IP scheme from a 192.168.0.0 255.255.255.0 scheme to a
> 10.220.0.0 255.255.0.0 scheme. Users in city B can access everything
> except the voice mail system. If you try to ping the DNS name, the
> actual IP address does show up but the request times out. The voice
> mail server has a static address and there are DNS entries on the DNS
> server. Everything seems to be correct but city B can't connect to
> that server. City A has no problem and remote users dialing in through
> a VPN can connect. I've checked everything I can think of. Does anyone
> have any suggestions?
>


The suggestion is post this at comp.security.firewalls. I think you may
get some help there.

Duane
 
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