Velocity Reviews - Computer Hardware Reviews

Velocity Reviews > Newsgroups > Computing > Computer Support > Windows Update not working

Reply
Thread Tools

Windows Update not working

 
 
dan glenn
Guest
Posts: n/a
 
      05-27-2004
My friend has a problem with Windows Update. He has WinXP Home. He had
problems with some trojans and viruses which were recently cleaned up but
I'm not sure this has to do with that. Windows Updates in the past have
worked.

What happens is that the download of the updates works fine - progress bar
tracks the download as it comes over till the download is complete. Then it
says that it is completing the installation and be patient but NOTHING
happens. The lower progress bar never even starts up. Eventually you have to
close the download/install dialog. The Browser itself is usually hung at
this point.

I've reinstalled the IE Browser (ver 6 sp1) and that made no difference. It
seems to make no difference which updates we're updating - the results are
the same. Here's the Windows Update log showing the lines that pertain to
the last try we made (we never get any explicit error alerts or logs - just
gets 'stuck'):

2004-05-26 18:52:31 01:52:31 Success IUENGINE Querying software
update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
2004-05-26 18:52:32 01:52:32 Success IUENGINE Asynchronous
Download started
2004-05-26 18:52:32 01:52:32 Success IUENGINE Download
destination root folder is: C:\WUTemp
2004-05-26 18:53:25 01:53:25 Success IUENGINE Downloaded file
http://download.windowsupdate.com/ms...c482760a68.exe
2004-05-26 18:53:25 01:53:25 Success IUENGINE Local path
C:\WUTemp\com_microsoft.837272_WMP9_Hotfix_NT\Wind owsMedia9-KB837272-ENU.exe
2004-05-26 18:53:25 01:53:25 Success IUENGINE See iuhist.xml for
details: Download finished
2004-05-26 18:53:25 01:53:25 Success IUENGINE Asynchronous
Install started
2004-05-26 18:53:25 01:53:25 Success IUENGINE Asynchronous
Install completed startup

any help greatly appreciated,
-dg


 
Reply With Quote
 
 
 
 
Unk
Guest
Posts: n/a
 
      05-27-2004
See if this link works first:
https://v4.windowsupdate.microsoft.com/en/default.asp

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/default...;en-us;q193385



If all else fails, download the update and install it locally.

Windows Update Catalog.
http://v4.windowsupdate.microsoft.co...en/default.asp

To save Windows Update files, connect to the Windows Update Catalog
(Also referred to as Corporate Windows Update) site.
http://v4.windowsupdate.microsoft.co...corporate=true


On Thu, 27 May 2004 03:15:39 GMT, "dan glenn" <(E-Mail Removed)> wrote:

>My friend has a problem with Windows Update. He has WinXP Home. He had
>problems with some trojans and viruses which were recently cleaned up but
>I'm not sure this has to do with that. Windows Updates in the past have
>worked.
>
>What happens is that the download of the updates works fine - progress bar
>tracks the download as it comes over till the download is complete. Then it
>says that it is completing the installation and be patient but NOTHING
>happens. The lower progress bar never even starts up. Eventually you have to
>close the download/install dialog. The Browser itself is usually hung at
>this point.
>
>I've reinstalled the IE Browser (ver 6 sp1) and that made no difference. It
>seems to make no difference which updates we're updating - the results are
>the same. Here's the Windows Update log showing the lines that pertain to
>the last try we made (we never get any explicit error alerts or logs - just
>gets 'stuck'):
>
>2004-05-26 18:52:31 01:52:31 Success IUENGINE Querying software
>update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp
>2004-05-26 18:52:32 01:52:32 Success IUENGINE Asynchronous
>Download started
>2004-05-26 18:52:32 01:52:32 Success IUENGINE Download
>destination root folder is: C:\WUTemp
>2004-05-26 18:53:25 01:53:25 Success IUENGINE Downloaded file
>http://download.windowsupdate.com/ms...c482760a68.exe
>2004-05-26 18:53:25 01:53:25 Success IUENGINE Local path
>C:\WUTemp\com_microsoft.837272_WMP9_Hotfix_NT\Win dowsMedia9-KB837272-ENU.exe
>2004-05-26 18:53:25 01:53:25 Success IUENGINE See iuhist.xml for
>details: Download finished
>2004-05-26 18:53:25 01:53:25 Success IUENGINE Asynchronous
>Install started
>2004-05-26 18:53:25 01:53:25 Success IUENGINE Asynchronous
>Install completed startup
>
>any help greatly appreciated,
>-dg
>


 
Reply With Quote
 
 
 
 
Plato
Guest
Posts: n/a
 
      05-27-2004
dan glenn wrote:
>
> My friend has a problem with Windows Update. He has WinXP Home. He had


http://www.bootdisk.com/xptop10.htm#4



--
http://www.bootdisk.com/
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Update On The Windows Phone 7 Update Update Lawrence D'Oliveiro NZ Computing 2 02-25-2011 08:03 AM
wifi not working on new hp, or not working after live update =?Utf-8?B?RHJhZ29ueA==?= Wireless Networking 1 10-01-2005 11:17 PM
Re: Windows Update not update IE, why? Adriano Computer Information 3 09-05-2004 07:44 PM
Windows Update not update IE, why? Adriano Computer Information 1 09-05-2004 12:24 PM
Windows Update not working Adam Computer Support 2 01-07-2004 11:06 PM



Advertisments