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Windows Critical Updates problem

 
 
Smirnoff
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Posts: n/a
 
      05-21-2004
Win ME
In trying to experiment with different settings I mucked up my system and
had to do a full restore.
Windows Update keeps telling me that I need to download two critical updates
that I have already downloaded. In installation history they are showed as
"successful" twice!
They are:
Windows Media Player Script Commands (KB828026) and
Security Update for Windows (KB819696)
I've even downloaded the Media Player fix from a different site.
Seem to remember that someone had a similar problem recently but can't
remember the solution (if any).
Help please.
TIA


 
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docmill
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      05-21-2004
"Smirnoff" <(E-Mail Removed)> wrote in
news:c8ka4h$d3t$(E-Mail Removed):

> Win ME
> In trying to experiment with different settings I mucked up my system
> and had to do a full restore.
> Windows Update keeps telling me that I need to download two critical
> updates that I have already downloaded. In installation history they
> are showed as "successful" twice!
> They are:
> Windows Media Player Script Commands (KB828026) and
> Security Update for Windows (KB819696)
> I've even downloaded the Media Player fix from a different site.
> Seem to remember that someone had a similar problem recently but can't
> remember the solution (if any).
> Help please.
> TIA
>
>


http://www3.telus.net/dandemar/828026.htm

The other update is listed on the left column.
Seems there is an easier way, but I can't remember it either.

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Smirnoff
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      05-21-2004
docmill wrote:
> "Smirnoff" <(E-Mail Removed)> wrote in
> news:c8ka4h$d3t$(E-Mail Removed):
>
>> Win ME
>> In trying to experiment with different settings I mucked up my system
>> and had to do a full restore.
>> Windows Update keeps telling me that I need to download two critical
>> updates that I have already downloaded. In installation history they
>> are showed as "successful" twice!
>> They are:
>> Windows Media Player Script Commands (KB828026) and
>> Security Update for Windows (KB819696)
>> I've even downloaded the Media Player fix from a different site.
>> Seem to remember that someone had a similar problem recently but
>> can't remember the solution (if any).
>> Help please.
>> TIA
>>
>>

>
> http://www3.telus.net/dandemar/828026.htm
>
> The other update is listed on the left column.
> Seems there is an easier way, but I can't remember it either.


Thanks for your link.
It worked fine with the DirectX 9.0b problem.
Still no luck with the Media Player.
There were no "Media Player Hotfixes" or "Windows Components" in Add/Remove
Programs. I even looked in the Windows Set up tab, no Media Player. Perhaps
that only appears in XP?
Went into Regedit for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft Updates....., no
Media Player. All I have listed is DataAccess Q329414-25
Ran WMP9 set up again, rebooted, updated rebooted, still no joy.
Strange thing is that most updates prompt you to reboot but this one doesn't
(although I do anyway).
Any further ideas from anyone?


 
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Unk
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      05-22-2004
On Fri, 21 May 2004 07:12:17 +0000 (UTC), "Smirnoff"
<(E-Mail Removed)> wrote:

>Win ME
>In trying to experiment with different settings I mucked up my system and
>had to do a full restore.
>Windows Update keeps telling me that I need to download two critical updates
>that I have already downloaded. In installation history they are showed as
>"successful" twice!
>They are:
>Windows Media Player Script Commands (KB828026) and
>Security Update for Windows (KB819696)
>I've even downloaded the Media Player fix from a different site.
>Seem to remember that someone had a similar problem recently but can't
>remember the solution (if any).
>Help please.
>TIA
>

This could happen if there are traces of past downloads in the "Wutemp"
folder and they have become corrupt, or else if the trust database for
the machine has become corrupt. After doing some research, I have listed
some troubleshooting steps for you to complete.

First search and delete the "WUTEMP" folder, or removing the contents
in that folder.

1. Click on Start/Search and then select All Files and Folders
2. Type "wutemp" without the quotation marks
3. Make sure that the Look In option indicates "Local Hard Drives".
4. Click the Search button
5. When the search is complete, delete all copies of the WUTemp folder

Now connect to http://windowsupdate.microsoft.com and see if you can
install the updates.

If this does not resolve the problem, the trust database for the machine
has likely been corrupted and must be recreated. This can be achieved by
renaming the existing "Catroot2" folder and let the system regenerate a
new one.

1. Click on Start, then My Computer
2. Open your C drive
3. Open the WINDOWS folder.
4. Open the System32 folder
5. Right-click on the "CatRoot2" folder and choose Rename
6. Rename the folder to "CR2OLD"
7. Close all open windows and now try to install the Update.


 
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Smirnoff
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Posts: n/a
 
      05-22-2004
Unk wrote:
> On Fri, 21 May 2004 07:12:17 +0000 (UTC), "Smirnoff"
> <(E-Mail Removed)> wrote:
>
>> Win ME
>> In trying to experiment with different settings I mucked up my
>> system and had to do a full restore.
>> Windows Update keeps telling me that I need to download two critical
>> updates that I have already downloaded. In installation history they
>> are showed as "successful" twice!
>> They are:
>> Windows Media Player Script Commands (KB828026) and
>> Security Update for Windows (KB819696)
>> I've even downloaded the Media Player fix from a different site.
>> Seem to remember that someone had a similar problem recently but
>> can't remember the solution (if any).
>> Help please.
>> TIA
>>

> This could happen if there are traces of past downloads in the
> "Wutemp" folder and they have become corrupt, or else if the trust
> database for the machine has become corrupt. After doing some
> research, I have listed some troubleshooting steps for you to
> complete.
>
> First search and delete the "WUTEMP" folder, or removing the contents
> in that folder.
>
> 1. Click on Start/Search and then select All Files and Folders
> 2. Type "wutemp" without the quotation marks
> 3. Make sure that the Look In option indicates "Local Hard Drives".
> 4. Click the Search button
> 5. When the search is complete, delete all copies of the WUTemp folder
>
> Now connect to http://windowsupdate.microsoft.com and see if you can
> install the updates.
>
> If this does not resolve the problem, the trust database for the
> machine has likely been corrupted and must be recreated. This can be
> achieved by renaming the existing "Catroot2" folder and let the
> system regenerate a new one.
>
> 1. Click on Start, then My Computer
> 2. Open your C drive
> 3. Open the WINDOWS folder.
> 4. Open the System32 folder
> 5. Right-click on the "CatRoot2" folder and choose Rename
> 6. Rename the folder to "CR2OLD"
> 7. Close all open windows and now try to install the Update.


Thanks for your reply, Unk.
Looks like I'm in trouble.
1. Search for wutemp in (C:\) Files and Folders showed no results.
2. C:\WINDOWS\SYSTEM32 has no CatRoot2 folder in it, only a folder
called "Drivers". However, in C:\WINDOWS\SYSTEM there is a folder called
CatRoot.


 
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Unk
Guest
Posts: n/a
 
      05-22-2004
On Sat, 22 May 2004 06:27:49 +0000 (UTC), "Smirnoff"
<(E-Mail Removed)> wrote:

>Unk wrote:
>> On Fri, 21 May 2004 07:12:17 +0000 (UTC), "Smirnoff"
>> <(E-Mail Removed)> wrote:
>>
>>> Win ME
>>> In trying to experiment with different settings I mucked up my
>>> system and had to do a full restore.
>>> Windows Update keeps telling me that I need to download two critical
>>> updates that I have already downloaded. In installation history they
>>> are showed as "successful" twice!
>>> They are:
>>> Windows Media Player Script Commands (KB828026) and
>>> Security Update for Windows (KB819696)
>>> I've even downloaded the Media Player fix from a different site.
>>> Seem to remember that someone had a similar problem recently but
>>> can't remember the solution (if any).
>>> Help please.
>>> TIA
>>>

>> This could happen if there are traces of past downloads in the
>> "Wutemp" folder and they have become corrupt, or else if the trust
>> database for the machine has become corrupt. After doing some
>> research, I have listed some troubleshooting steps for you to
>> complete.
>>
>> First search and delete the "WUTEMP" folder, or removing the contents
>> in that folder.
>>
>> 1. Click on Start/Search and then select All Files and Folders
>> 2. Type "wutemp" without the quotation marks
>> 3. Make sure that the Look In option indicates "Local Hard Drives".
>> 4. Click the Search button
>> 5. When the search is complete, delete all copies of the WUTemp folder
>>
>> Now connect to http://windowsupdate.microsoft.com and see if you can
>> install the updates.
>>
>> If this does not resolve the problem, the trust database for the
>> machine has likely been corrupted and must be recreated. This can be
>> achieved by renaming the existing "Catroot2" folder and let the
>> system regenerate a new one.
>>
>> 1. Click on Start, then My Computer
>> 2. Open your C drive
>> 3. Open the WINDOWS folder.
>> 4. Open the System32 folder
>> 5. Right-click on the "CatRoot2" folder and choose Rename
>> 6. Rename the folder to "CR2OLD"
>> 7. Close all open windows and now try to install the Update.

>
>Thanks for your reply, Unk.
>Looks like I'm in trouble.
>1. Search for wutemp in (C:\) Files and Folders showed no results.
>2. C:\WINDOWS\SYSTEM32 has no CatRoot2 folder in it, only a folder
>called "Drivers". However, in C:\WINDOWS\SYSTEM there is a folder called
>CatRoot.
>

5. Right-click on the "CatRoot" folder and choose Rename
6. Rename the folder to "CROLD"
7. Close all open windows and now try the Update site.

 
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Smirnoff
Guest
Posts: n/a
 
      05-22-2004
Unk wrote:
> On Sat, 22 May 2004 06:27:49 +0000 (UTC), "Smirnoff"
> <(E-Mail Removed)> wrote:
>
>> Unk wrote:
>>> On Fri, 21 May 2004 07:12:17 +0000 (UTC), "Smirnoff"
>>> <(E-Mail Removed)> wrote:
>>>
>>>> Win ME
>>>> In trying to experiment with different settings I mucked up my
>>>> system and had to do a full restore.
>>>> Windows Update keeps telling me that I need to download two
>>>> critical updates that I have already downloaded. In installation
>>>> history they are showed as "successful" twice!
>>>> They are:
>>>> Windows Media Player Script Commands (KB828026) and
>>>> Security Update for Windows (KB819696)
>>>> I've even downloaded the Media Player fix from a different site.
>>>> Seem to remember that someone had a similar problem recently but
>>>> can't remember the solution (if any).
>>>> Help please.
>>>> TIA
>>>>
>>> This could happen if there are traces of past downloads in the
>>> "Wutemp" folder and they have become corrupt, or else if the trust
>>> database for the machine has become corrupt. After doing some
>>> research, I have listed some troubleshooting steps for you to
>>> complete.
>>>
>>> First search and delete the "WUTEMP" folder, or removing the
>>> contents in that folder.
>>>
>>> 1. Click on Start/Search and then select All Files and Folders
>>> 2. Type "wutemp" without the quotation marks
>>> 3. Make sure that the Look In option indicates "Local Hard Drives".
>>> 4. Click the Search button
>>> 5. When the search is complete, delete all copies of the WUTemp
>>> folder
>>>
>>> Now connect to http://windowsupdate.microsoft.com and see if you can
>>> install the updates.
>>>
>>> If this does not resolve the problem, the trust database for the
>>> machine has likely been corrupted and must be recreated. This can be
>>> achieved by renaming the existing "Catroot2" folder and let the
>>> system regenerate a new one.
>>>
>>> 1. Click on Start, then My Computer
>>> 2. Open your C drive
>>> 3. Open the WINDOWS folder.
>>> 4. Open the System32 folder
>>> 5. Right-click on the "CatRoot2" folder and choose Rename
>>> 6. Rename the folder to "CR2OLD"
>>> 7. Close all open windows and now try to install the Update.

>>
>> Thanks for your reply, Unk.
>> Looks like I'm in trouble.
>> 1. Search for wutemp in (C:\) Files and Folders showed no results.
>> 2. C:\WINDOWS\SYSTEM32 has no CatRoot2 folder in it, only a folder
>> called "Drivers". However, in C:\WINDOWS\SYSTEM there is a folder
>> called CatRoot.
>>

> 5. Right-click on the "CatRoot" folder and choose Rename
> 6. Rename the folder to "CROLD"
> 7. Close all open windows and now try the Update site.


No luck.
Renamed folder, downloaded update.
Rebooted.
Downloaded update again.
Rebooted.
Update still there.
New Catroot folder has been created, should I delete CROLD?
Thanks for your time and effort.


 
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Unk
Guest
Posts: n/a
 
      05-22-2004
On Sat, 22 May 2004 07:57:09 +0000 (UTC), "Smirnoff"
<(E-Mail Removed)> wrote:

>Unk wrote:
>> On Sat, 22 May 2004 06:27:49 +0000 (UTC), "Smirnoff"
>> <(E-Mail Removed)> wrote:
>>
>>> Unk wrote:
>>>> On Fri, 21 May 2004 07:12:17 +0000 (UTC), "Smirnoff"
>>>> <(E-Mail Removed)> wrote:
>>>>
>>>>> Win ME
>>>>> In trying to experiment with different settings I mucked up my
>>>>> system and had to do a full restore.
>>>>> Windows Update keeps telling me that I need to download two
>>>>> critical updates that I have already downloaded. In installation
>>>>> history they are showed as "successful" twice!
>>>>> They are:
>>>>> Windows Media Player Script Commands (KB828026) and
>>>>> Security Update for Windows (KB819696)
>>>>> I've even downloaded the Media Player fix from a different site.
>>>>> Seem to remember that someone had a similar problem recently but
>>>>> can't remember the solution (if any).
>>>>> Help please.
>>>>> TIA
>>>>>
>>>> This could happen if there are traces of past downloads in the
>>>> "Wutemp" folder and they have become corrupt, or else if the trust
>>>> database for the machine has become corrupt. After doing some
>>>> research, I have listed some troubleshooting steps for you to
>>>> complete.
>>>>
>>>> First search and delete the "WUTEMP" folder, or removing the
>>>> contents in that folder.
>>>>
>>>> 1. Click on Start/Search and then select All Files and Folders
>>>> 2. Type "wutemp" without the quotation marks
>>>> 3. Make sure that the Look In option indicates "Local Hard Drives".
>>>> 4. Click the Search button
>>>> 5. When the search is complete, delete all copies of the WUTemp
>>>> folder
>>>>
>>>> Now connect to http://windowsupdate.microsoft.com and see if you can
>>>> install the updates.
>>>>
>>>> If this does not resolve the problem, the trust database for the
>>>> machine has likely been corrupted and must be recreated. This can be
>>>> achieved by renaming the existing "Catroot2" folder and let the
>>>> system regenerate a new one.
>>>>
>>>> 1. Click on Start, then My Computer
>>>> 2. Open your C drive
>>>> 3. Open the WINDOWS folder.
>>>> 4. Open the System32 folder
>>>> 5. Right-click on the "CatRoot2" folder and choose Rename
>>>> 6. Rename the folder to "CR2OLD"
>>>> 7. Close all open windows and now try to install the Update.
>>>
>>> Thanks for your reply, Unk.
>>> Looks like I'm in trouble.
>>> 1. Search for wutemp in (C:\) Files and Folders showed no results.
>>> 2. C:\WINDOWS\SYSTEM32 has no CatRoot2 folder in it, only a folder
>>> called "Drivers". However, in C:\WINDOWS\SYSTEM there is a folder
>>> called CatRoot.
>>>

>> 5. Right-click on the "CatRoot" folder and choose Rename
>> 6. Rename the folder to "CROLD"
>> 7. Close all open windows and now try the Update site.

>
>No luck.
>Renamed folder, downloaded update.
>Rebooted.
>Downloaded update again.
>Rebooted.
>Update still there.
>New Catroot folder has been created, should I delete CROLD?
>Thanks for your time and effort.
>

Yes, you can delete it.

Sorry it didn't help. If you find the cause, please post back with it?

 
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