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Hi,

I hope that somebody can help me.

I have a new laptop with Win XP Home and have set up a dial-up connection to
log into my network at work for when I am on call. I dial-up, get
connected, my user name and password are verified, then the network server
hangs up and is supposed to call me back (so that I don't get call charges).
However, it calls me back, my laptop answers but then there is a lot of
modem noise, it disconnects and I can hear "Please replace the handset and
try again".

I understand that there is an issue with Win XP Home and the call-back
facility. Apparently, call-back works fine on Win XP Professional. Is
there an add-on or a patch I can get to solve this problem or is there
something in Win XP that I need to enable? I have tried the Microsoft
websites but there doesn't seem to be anything that helps.

Many thanks
JB

do u use the xp remote connection? if so you need to go into the connection
properties and tick "allow incoming connections"

hope that helps

HOW TO: Configure and Use Callback for Dial-Up
Users in Windows XP
http://support.microsoft.com/?kbid=310402


On Wed, 19 May 2004 18:32:14 +0100, in
<ySMqc.22684$>
SeventhStranger scrawled:

>Hi,
>
>I hope that somebody can help me.
>
>I have a new laptop with Win XP Home and have set up a dial-up connection to
>log into my network at work for when I am on call. I dial-up, get
>connected, my user name and password are verified, then the network server
>hangs up and is supposed to call me back (so that I don't get call charges).
>However, it calls me back, my laptop answers but then there is a lot of
>modem noise, it disconnects and I can hear "Please replace the handset and
>try again".
>
>I understand that there is an issue with Win XP Home and the call-back
>facility. Apparently, call-back works fine on Win XP Professional. Is
>there an add-on or a patch I can get to solve this problem or is there
>something in Win XP that I need to enable? I have tried the Microsoft
>websites but there doesn't seem to be anything that helps.
>
>Many thanks
>JB
>
>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

same link as above... but the english version

http://support.microsoft.com/default...b;en-us;310402