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'Sent items' problem in OE6

 
 
Trent SC
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      04-16-2004
A colleague's machine (XP Home with all updates, OE 6.00.2800.1123), is
refusing to put copies of sent emails into the 'sent items' folder, despite
the obvious tick in the right options box. Does anyone have any suggestions
as to what I might suggest? It's not a problem which is crippling his work,
but it's annoying.

TIA


 
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Unk
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      04-16-2004
On Fri, 16 Apr 2004 10:04:38 +0100, "Trent SC" <(E-Mail Removed)>
wrote:

>A colleague's machine (XP Home with all updates, OE 6.00.2800.1123), is
>refusing to put copies of sent emails into the 'sent items' folder, despite
>the obvious tick in the right options box. Does anyone have any suggestions
>as to what I might suggest? It's not a problem which is crippling his work,
>but it's annoying.
>
>TIA
>

Exit Outlook Express.
Search your hard drive for "Sent Items.dbx" and delete or rename this file.
Restart Outlook Express. A new "empty Sent" file is created automatically.

Look in:
C:\Documents and Settings\{username}\Local Settings\Application
Data\Identities\{174EAA05-DBB8-4828-836D-AF3E34D49F70}\Microsoft\Outlook
Express

Although the dbx file is different, the fix applies.
OLEXP: How to Troubleshoot E-mail Messages That Are Stuck in Your Outbox
http://support.microsoft.com/?kbid=262052

 
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