penny£ wrote:
> Hi all hope someone can help. Over the last week I have been getting
> disconnect ever few min from freeserve. I have tried every area of help EG,
> phone line tested ok, pc cables etc tested ok the problem seems to lie with
> the server but after a number of e mails to freeserve I AM NO FURTHER
> FORWARD. It is driving me nuts. When I am connected everything is so
> slowwwwwwwwwww then bang disconnected again sending this mail has taken 4
> reconnections (10min) Also when dialing up everything else freezes dont know
> if this is relevent. I am using win98se & IE 6
> Thanks to all who take the time
>
>
Can I suggest that you sign up elsewhere, in addition to your freeserve
account? There are many other pay as you go schemes (eg beeb). You would
then not be cut off from the internet when freeserve has problems and
would be able to "prove" whether it was your computer or not.
In this case, it may be freeserve, it may be your computer or it may be
noise on the line. If you get the disconnects on another ISP then you
know it is going to be either your computer or the line and not freeserve!
Line testing is not what it seems. What you need is line monitoring, not
a split-second snapshot. Line testing will not detect such things as a
motor suppressor capacitor failure on your fridge - putting a burst of
noise out every time the fridge motor starts.
If the connection is very slow when it is connected it could be your
modem has negotiated a connection at a very slow speed because the
signal to noise level is high on the line or because self noise in the
modem is high. So it could be your modem has developed a fault.
Again, the best thing to do is first to eliminate the ISP. If you still
have problems, then try a different modem if you can.
Of course, underlying everthing is the need to have a good antivirus
strategy. It could just be that you have some nasty on your computer
that is disconnecting freeserve in order to make a call to a premium
rate number. Now there is a thought...
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