«

Outlook Express Problem - can anyone help?

My friend has just signed up with Freeserve, and although using the internet
presents no problems, he cannot send or receive e-mails using OE. Express
starts ok but after a little while the following error comes up:

"The connection to the server has failed. Account: 'pop.freeserve.com'.
Server:'smpt.freeserve.com. Protocol:SMPT, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number 0x800CCC0E."

We have been through the setup as detailed by Freeserve and others and as
far as we can see we have entering the correct info, but no luck. His
machine is running Windows 2000 and OE 5.5.

Can anyone suggest likely causes and possible (and easily understandable)
solutions?

Cheers, Alan

Alan wrote:
> Outlook Express Problem - can anyone help?
>
> My friend has just signed up with Freeserve, and although using the
> internet presents no problems, he cannot send or receive e-mails
> using OE. Express starts ok but after a little while the following
> error comes up:
>
> "The connection to the server has failed. Account:
> 'pop.freeserve.com'. Server:'smpt.freeserve.com. Protocol:SMPT, Port:
> 25, Secure(SSL): No, Socket Error: 10060, Error Number 0x800CCC0E."

Should not
'SMPT' and 'smpt'
be
'SMTP' and 'smtp'

--
Sorry if I'm talking rubbish !

>
> We have been through the setup as detailed by Freeserve and others
> and as far as we can see we have entering the correct info, but no
> luck. His machine is running Windows 2000 and OE 5.5.
>
> Can anyone suggest likely causes and possible (and easily
> understandable) solutions?
>
> Cheers, Alan

SMTP( send mail to people) helps you remember...

"Alan" <> wrote in message
news:bvj3dp$3jm$...
> Outlook Express Problem - can anyone help?
>
> My friend has just signed up with Freeserve, and although using the
internet
> presents no problems, he cannot send or receive e-mails using OE. Express
> starts ok but after a little while the following error comes up:
>
> "The connection to the server has failed. Account: 'pop.freeserve.com'.
> Server:'smpt.freeserve.com. Protocol:SMPT, Port: 25, Secure(SSL): No,
Socket
> Error: 10060, Error Number 0x800CCC0E."
>
> We have been through the setup as detailed by Freeserve and others and as
> far as we can see we have entering the correct info, but no luck. His
> machine is running Windows 2000 and OE 5.5.
>
> Can anyone suggest likely causes and possible (and easily understandable)
> solutions?
>
> Cheers, Alan
>
>
>

In 'Server', it is NOT "smpt", is is "smtp" -- change it.
Tools / Accounts / Mail / Properties / Servers ... Outgoing Mail.


On Sun, 1 Feb 2004 14:50:31 -0000, in
<bvj3dp$3jm$>
Alan scrawled:

>Outlook Express Problem - can anyone help?
>
>My friend has just signed up with Freeserve, and although using the internet
>presents no problems, he cannot send or receive e-mails using OE. Express
>starts ok but after a little while the following error comes up:
>
>"The connection to the server has failed. Account: 'pop.freeserve.com'.
>Server:'smpt.freeserve.com. Protocol:SMPT, Port: 25, Secure(SSL): No, Socket
>Error: 10060, Error Number 0x800CCC0E."
>
>We have been through the setup as detailed by Freeserve and others and as
>far as we can see we have entering the correct info, but no luck. His
>machine is running Windows 2000 and OE 5.5.
>
>Can anyone suggest likely causes and possible (and easily understandable)
>solutions?
>
>Cheers, Alan
>
>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Alan wrote:

> Outlook Express Problem - can anyone help?
>
> My friend has just signed up with Freeserve, and although using the
> internet presents no problems, he cannot send or receive e-mails using OE.
> Express starts ok but after a little while the following error comes up:
>
> "The connection to the server has failed. Account: 'pop.freeserve.com'.
> Server:'smpt.freeserve.com. Protocol:SMPT, Port: 25, Secure(SSL): No,
> Socket Error: 10060, Error Number 0x800CCC0E."
>
> We have been through the setup as detailed by Freeserve and others and as
> far as we can see we have entering the correct info, but no luck. His
> machine is running Windows 2000 and OE 5.5.
>
> Can anyone suggest likely causes and possible (and easily understandable)
> solutions?
>
> Cheers, Alan

In addition to the SMTP/SMPT transposition, the account should be your user
account, not pop.freeserve.com.
--
Gary G. Taylor * Rialto, CA
gary at donavan dot org / http:// geetee dot donavan dot org
"The two most abundant things in the universe
are hydrogen and stupidity." --Harlan Ellison