Sharon <> wrote:
>When my son tries to start his computer he gets an error message saying
>"Data error reading drive c, Abort, Retry, Ignore
>Fail" When I choose Ignore I get a message saying there was an error
>initializing device vkd. I tried unplugging and replugging in his
>keyboard, trying another keyboard, extracting the Hidvkd.sys file from
>the win98 CD during a restart with the startup disk, but nothing works.
>Windows will also not start in Safe Mode. I even used the startup disk
>to try to reinstall Windows but everything hangs when it gets to
>"Copying files needed for Windows SetUp". Anything else I can try?
>
>Sharon
VKD is definitely the keyboard driver.
What happens if you try to boot in Safe Mode?
To boot Windows 98 in Safe Mode turn on the computer and press the
Ctrl key as soon as the first information of any kind shows on the
screen. Hold it down until the Windows Startup Menu appears and
select Safe Mode from the menu.
If the computer boots okay in Safe Mode and if the keyboard functions
okay then it is most likely a software issue of some kind, with
something else interfering with the keyboard drive.
If the same error happens in Safe Mode then it is almost certainly a
hardware related problem. And if the keyboard itself is okay, which
you can double check by trying that keyboard on another computer and
also by trying a keyboard on this computer that you know works okay on
another machine, then the problem is with the keyboard controller chip
on the motherboard or the connections to it, and fixing that requires
hands-on attention from a hardware repair tech.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."