«

Hi

I have never had issues before playing DVD's on my notebook now today all of
a sudden, I keep getting that 'blue screen'.

This is the message I get:

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

TECH INFO:

*** STOP: 0X0000008E (0XC0000005, 0XBFA4346A, 0XEEFF9A8C, 0X000000000)

*** ati3d1ag.dll - Address BFA4346A base at BF9FE000, Datestamp 3e87aa9a

It appears to be a ATI 3D driver, that much I can tell but I don't know how
to fix the problem. This has never happened before and I have the latest
drivers for my video card (ATI Radeon Mobility 7500).

My computer is a Compaq Presario 1525US notebook, Windows XP, P 4 2.4, 512
memory, 40GB harddrive, toshiba DVD drive, toshiba harddrive etc.

Can anyone help me out here? My warranty with Compaq has expired so they
will charge me if I call them.

Thanks.

just a thought, try rolling back to the previous version and see if your
system still crash

"SSeaW" <SSeaW AT comcast DOT net> wrote in message
news:5fOdnYF0Y5BiNSqiRVn-...
> Hi
>
> I have never had issues before playing DVD's on my notebook now today all
of
> a sudden, I keep getting that 'blue screen'.
>
> This is the message I get:
>
> A problem has been detected and Windows has been shut down to prevent
damage
> to your computer.
>
> TECH INFO:
>
> *** STOP: 0X0000008E (0XC0000005, 0XBFA4346A, 0XEEFF9A8C, 0X000000000)
>
> *** ati3d1ag.dll - Address BFA4346A base at BF9FE000, Datestamp 3e87aa9a
>
> It appears to be a ATI 3D driver, that much I can tell but I don't know
how
> to fix the problem. This has never happened before and I have the latest
> drivers for my video card (ATI Radeon Mobility 7500).
>
> My computer is a Compaq Presario 1525US notebook, Windows XP, P 4 2.4, 512
> memory, 40GB harddrive, toshiba DVD drive, toshiba harddrive etc.
>
> Can anyone help me out here? My warranty with Compaq has expired so they
> will charge me if I call them.
>
> Thanks.
>
>

This is not going to be of much help, except to confirm
that it seems to be a driver problem. I couldn't find
anything specific to Compaqs, but I found this:
http://www-3.ibm.com/pc/support/site...IGR-43156.html

which states:
<quote>
(Fix) Online Crash Analysis: ati3d1ag.dll may cause stop error message.
<unquote>

If this is a sudden occurrence, I suggest a system restore
to a date prior to the problem.


On Sun, 16 Nov 2003 11:42:31 -0500, in
<5fOdnYF0Y5BiNSqiRVn->
"SSeaW" <SSeaW AT comcast DOT net> scrawled:

>Hi
>
>I have never had issues before playing DVD's on my notebook
>now today all of a sudden, I keep getting that 'blue screen'.
>
>This is the message I get:
>
>A problem has been detected and Windows has been shut
>down to prevent damage to your computer.
>
>TECH INFO:
>
>*** STOP: 0X0000008E
<snip>

>*** ati3d1ag.dll - Address
<snip>

>It appears to be a ATI 3D driver, that much I can tell but I
>don't know how to fix the problem. This has never
>happened before and I have the latest drivers for my
>video card (ATI Radeon Mobility 7500).
>
>My computer is a Compaq Presario 1525US notebook,
>Windows XP, P 4 2.4, 512 memory, 40GB harddrive,
>toshiba DVD drive, toshiba harddrive etc.
>
>Can anyone help me out here? My warranty with Compaq
>has expired so they will charge me if I call them.
>
>Thanks.
>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

Yeah, everything was working fine yesterday, today I try to play a DVD and
bam I get blue screen crap.


"°Mike°" <> wrote in message
news:...
> This is not going to be of much help, except to confirm
> that it seems to be a driver problem. I couldn't find
> anything specific to Compaqs, but I found this:
> http://www-3.ibm.com/pc/support/site...IGR-43156.html
>
> which states:
> <quote>
> (Fix) Online Crash Analysis: ati3d1ag.dll may cause stop error message.
> <unquote>
>
> If this is a sudden occurrence, I suggest a system restore
> to a date prior to the problem.
>
>
> On Sun, 16 Nov 2003 11:42:31 -0500, in
> <5fOdnYF0Y5BiNSqiRVn->
> "SSeaW" <SSeaW AT comcast DOT net> scrawled:
>
> >Hi
> >
> >I have never had issues before playing DVD's on my notebook
> >now today all of a sudden, I keep getting that 'blue screen'.
> >
> >This is the message I get:
> >
> >A problem has been detected and Windows has been shut
> >down to prevent damage to your computer.
> >
> >TECH INFO:
> >
> >*** STOP: 0X0000008E
> <snip>
>
> >*** ati3d1ag.dll - Address
> <snip>
>
> >It appears to be a ATI 3D driver, that much I can tell but I
> >don't know how to fix the problem. This has never
> >happened before and I have the latest drivers for my
> >video card (ATI Radeon Mobility 7500).
> >
> >My computer is a Compaq Presario 1525US notebook,
> >Windows XP, P 4 2.4, 512 memory, 40GB harddrive,
> >toshiba DVD drive, toshiba harddrive etc.
> >
> >Can anyone help me out here? My warranty with Compaq
> >has expired so they will charge me if I call them.
> >
> >Thanks.
> >
>
> --
> Basic computer maintenance
> http://uk.geocities.com/personel44/maintenance.html

Try a system restore.


On Sun, 16 Nov 2003 12:16:40 -0500, in
<i_qdnbBcQpmdLCqiRVn->
"SSeaW" <SSeaW AT comcast DOT net> scrawled:

>Yeah, everything was working fine yesterday, today I try
>to play a DVD and bam I get blue screen crap.
>
>
>"°Mike°" <> wrote in message
>news:...
>> This is not going to be of much help, except to confirm
>> that it seems to be a driver problem. I couldn't find
>> anything specific to Compaqs, but I found this:
>> http://www-3.ibm.com/pc/support/site...IGR-43156.html
>>
>> which states:
>> <quote>
>> (Fix) Online Crash Analysis: ati3d1ag.dll may cause stop error message.
>> <unquote>
>>
>> If this is a sudden occurrence, I suggest a system restore
>> to a date prior to the problem.

<snip>

--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html

> Subject: Re: Blue Screen Of Death/DVD
> From: °Mike° <>
> Newsgroups: 24hoursupport.helpdesk
> Date: Sun, 16 Nov 2003 17:11:20 +0000
>
> This is not going to be of much help

Never is.

On Sun, 16 Nov 2003 12:16:40 -0500, SSeaW wrote:

> Subject: Re: Blue Screen Of Death/DVD
> From: "SSeaW" <SSeaW AT comcast DOT net>
> Newsgroups: 24hoursupport.helpdesk
> Date: Sun, 16 Nov 2003 12:16:40 -0500
>
> Yeah, everything was working fine yesterday, today I try to play a DVD and
> bam I get blue screen crap.

Make sure you have all the Windows updates. And stay aways from Direct X 9
and Media Player 9.

Strange, the problem only seems to be happening with ONE DVD, any others
that I play it doesn't crash on me. The DVD that is causing the computer to
crash is brand new, although I wont mention the name of the title, lol.

It plays fine in my home theater dvd player and when I played it a few days
ago with my notebook, it played fine. Now today it's causing my computer to
crash.

Hum...


"°Mike°" <> wrote in message
news:...
> Try a system restore.
>
>
> On Sun, 16 Nov 2003 12:16:40 -0500, in
> <i_qdnbBcQpmdLCqiRVn->
> "SSeaW" <SSeaW AT comcast DOT net> scrawled:
>
> >Yeah, everything was working fine yesterday, today I try
> >to play a DVD and bam I get blue screen crap.
> >
> >
> >"°Mike°" <> wrote in message
> >news:...
> >> This is not going to be of much help, except to confirm
> >> that it seems to be a driver problem. I couldn't find
> >> anything specific to Compaqs, but I found this:
> >> http://www-3.ibm.com/pc/support/site...IGR-43156.html
> >>
> >> which states:
> >> <quote>
> >> (Fix) Online Crash Analysis: ati3d1ag.dll may cause stop error message.
> >> <unquote>
> >>
> >> If this is a sudden occurrence, I suggest a system restore
> >> to a date prior to the problem.
>
> <snip>
>
> --
> Basic computer maintenance
> http://uk.geocities.com/personel44/maintenance.html

whats wrong with media player 9? That is what I'm using as my DVD player.
Since I have a notebook, it's not like I need some 50 dollar DVD player that
supports all that upgraded crap you get with 6.1 speaker setups. I dont
have my notebook connected to external speakers so I don't need all that. I
bought a DVD decoder from sonic for media player so it could play dvd's now
you say don't use media player 9?


"Meat-Plow" <> wrote in message
news...
> On Sun, 16 Nov 2003 12:16:40 -0500, SSeaW wrote:
>
> > Subject: Re: Blue Screen Of Death/DVD
> > From: "SSeaW" <SSeaW AT comcast DOT net>
> > Newsgroups: 24hoursupport.helpdesk
> > Date: Sun, 16 Nov 2003 12:16:40 -0500
> >
> > Yeah, everything was working fine yesterday, today I try to play a DVD
and
> > bam I get blue screen crap.
>
> Make sure you have all the Windows updates. And stay aways from Direct X 9
> and Media Player 9.