Go Back   Velocity Reviews > Newsgroups > Computer Support
User Name
Password
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply

Computer Support - Select Source Missing For 3300C Scanner

 
Thread Tools Search this Thread
Old 11-15-2003, 05:05 PM   #1
Default Select Source Missing For 3300C Scanner


Currently I have HP Scanjet 3300C USB on my PC. Two weeks ago, I could
go into Paint Shop Pro, and acquire an image from the scanner. On the
weekend, I attempted the same thing, but could not find the "twain"
source. I then went into the SELECT SOURCE box, and the scanner is not
there. I have other photo editing software, and none of them display
the scanner either.
I have never installed PRECISION SCAN on this computer, only relying
on WIA to do the job.
I have uninstalled the scanner from hardware, unplugged the scanner,
re-booted, and re-booted again (with the scanner plugged in). Windows
discovers it and puts in the drivers. I can access the scanner through
the SCANNER AND CAMERA wizard, however not through any photo-editing
programs that have a SELECT SOURCE dialog box. I checked the TWAIN32
directory, and discovered there was a file called wiatwain.ds. This, I
believe, tells the SELECT SOURCE dialog box what peripherals are
available through WIA. Then I tried another .ds file (from another
computer), thinking that the wiatwain.ds was corrupt….but no, the
SELECT SOURCE did not display anything from the other .ds file. I
guess what I am trying to figure out: What process / paths are
involved when you go to a SELECT SOURCE dialog box, and tells it to go
look into the WINDOWS/ TWAIN32 folder? I think there must be a reg
file missing/corrupt.

I have done a format, re-installed XP, checked to see if the scanner
was there in Paint Shop Pro (it was), and thought that's the end.
Oh...no...just checked again today, and the scanner is missing again!
Any suggestions would be greatly appreciated. (Could it be a Windows
update fix??) Please help!


SATB
  Reply With Quote
Old 11-15-2003, 05:47 PM   #2
°Mike°
 
Posts: n/a
Default Re: Select Source Missing For 3300C Scanner

Check your USB connections. Check (when you install your
scanner software) that TWAIN.DLL and TWAIN_32.DLL are
installed in the Windows directory.


On 15 Nov 2003 10:05:24 -0800, in
< >
SATB scrawled:

>Currently I have HP Scanjet 3300C USB on my PC. Two weeks ago, I could
>go into Paint Shop Pro, and acquire an image from the scanner. On the
>weekend, I attempted the same thing, but could not find the "twain"
>source. I then went into the SELECT SOURCE box, and the scanner is not
>there. I have other photo editing software, and none of them display
>the scanner either.
>I have never installed PRECISION SCAN on this computer, only relying
>on WIA to do the job.
>I have uninstalled the scanner from hardware, unplugged the scanner,
>re-booted, and re-booted again (with the scanner plugged in). Windows
>discovers it and puts in the drivers. I can access the scanner through
>the SCANNER AND CAMERA wizard, however not through any photo-editing
>programs that have a SELECT SOURCE dialog box. I checked the TWAIN32
>directory, and discovered there was a file called wiatwain.ds. This, I
>believe, tells the SELECT SOURCE dialog box what peripherals are
>available through WIA. Then I tried another .ds file (from another
>computer), thinking that the wiatwain.ds was corrupt….but no, the
>SELECT SOURCE did not display anything from the other .ds file. I
>guess what I am trying to figure out: What process / paths are
>involved when you go to a SELECT SOURCE dialog box, and tells it to go
>look into the WINDOWS/ TWAIN32 folder? I think there must be a reg
>file missing/corrupt.
>
>I have done a format, re-installed XP, checked to see if the scanner
>was there in Paint Shop Pro (it was), and thought that's the end.
>Oh...no...just checked again today, and the scanner is missing again!
>Any suggestions would be greatly appreciated. (Could it be a Windows
>update fix??) Please help!


--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html
  Reply With Quote
Old 11-16-2003, 06:49 AM   #3
SATB
 
Posts: n/a
Default Re: Select Source Missing For 3300C Scanner

Mike: The two files are located in the windows directory....funny
thing...I have another PC, hooked up the scanner, and it found it,
check it with Paint Shop Pro, and there is was.
I checked all the reg entries on the other PC with anything that said
"3300c", made note of where they were located, and check my other PC
if it had the same entries. It did!
Basically, I need to find out what process occurs from Paint Shop Pro
(or any other graphics program, that has a "select source" entry,
where you can select a scanner. Where does the "select source" box get
it's information from, and what reg entries have to be in place to do
so.


°Mike° <> wrote in message news:<>...
> Check your USB connections. Check (when you install your
> scanner software) that TWAIN.DLL and TWAIN_32.DLL are
> installed in the Windows directory.
>
>
> On 15 Nov 2003 10:05:24 -0800, in
> < >
> SATB scrawled:
>
> >Currently I have HP Scanjet 3300C USB on my PC. Two weeks ago, I could
> >go into Paint Shop Pro, and acquire an image from the scanner. On the
> >weekend, I attempted the same thing, but could not find the "twain"
> >source. I then went into the SELECT SOURCE box, and the scanner is not
> >there. I have other photo editing software, and none of them display
> >the scanner either.
> >I have never installed PRECISION SCAN on this computer, only relying
> >on WIA to do the job.
> >I have uninstalled the scanner from hardware, unplugged the scanner,
> >re-booted, and re-booted again (with the scanner plugged in). Windows
> >discovers it and puts in the drivers. I can access the scanner through
> >the SCANNER AND CAMERA wizard, however not through any photo-editing
> >programs that have a SELECT SOURCE dialog box. I checked the TWAIN32
> >directory, and discovered there was a file called wiatwain.ds. This, I
> >believe, tells the SELECT SOURCE dialog box what peripherals are
> >available through WIA. Then I tried another .ds file (from another
> >computer), thinking that the wiatwain.ds was corrupt?.but no, the
> >SELECT SOURCE did not display anything from the other .ds file. I
> >guess what I am trying to figure out: What process / paths are
> >involved when you go to a SELECT SOURCE dialog box, and tells it to go
> >look into the WINDOWS/ TWAIN32 folder? I think there must be a reg
> >file missing/corrupt.
> >
> >I have done a format, re-installed XP, checked to see if the scanner
> >was there in Paint Shop Pro (it was), and thought that's the end.
> >Oh...no...just checked again today, and the scanner is missing again!
> >Any suggestions would be greatly appreciated. (Could it be a Windows
> >update fix??) Please help!

  Reply With Quote
Old 11-16-2003, 10:47 AM   #4
°Mike°
 
Posts: n/a
Default Re: Select Source Missing For 3300C Scanner

This is not a registry issue. An image capturing application
will require TWAIN libraries and it's own internal libraries.
Those (TWAIN) I have already mentioned. I can only suggest
that you uninstall and re-install the application/s involved.

Other than that, you could ask in a Windows XP specific
group.


On 15 Nov 2003 23:49:05 -0800, in
< >
SATB scrawled:

>Mike: The two files are located in the windows directory....funny
>thing...I have another PC, hooked up the scanner, and it found it,
>check it with Paint Shop Pro, and there is was.
>I checked all the reg entries on the other PC with anything that said
>"3300c", made note of where they were located, and check my other PC
>if it had the same entries. It did!
>Basically, I need to find out what process occurs from Paint Shop Pro
>(or any other graphics program, that has a "select source" entry,
>where you can select a scanner. Where does the "select source" box get
>it's information from, and what reg entries have to be in place to do
>so.
>
>
>°Mike° <> wrote in message news:<>...
>> Check your USB connections. Check (when you install your
>> scanner software) that TWAIN.DLL and TWAIN_32.DLL are
>> installed in the Windows directory.
>>
>>
>> On 15 Nov 2003 10:05:24 -0800, in
>> < >
>> SATB scrawled:
>>
>> >Currently I have HP Scanjet 3300C USB on my PC. Two weeks ago, I could
>> >go into Paint Shop Pro, and acquire an image from the scanner. On the
>> >weekend, I attempted the same thing, but could not find the "twain"
>> >source. I then went into the SELECT SOURCE box, and the scanner is not
>> >there. I have other photo editing software, and none of them display
>> >the scanner either.
>> >I have never installed PRECISION SCAN on this computer, only relying
>> >on WIA to do the job.
>> >I have uninstalled the scanner from hardware, unplugged the scanner,
>> >re-booted, and re-booted again (with the scanner plugged in). Windows
>> >discovers it and puts in the drivers. I can access the scanner through
>> >the SCANNER AND CAMERA wizard, however not through any photo-editing
>> >programs that have a SELECT SOURCE dialog box. I checked the TWAIN32
>> >directory, and discovered there was a file called wiatwain.ds. This, I
>> >believe, tells the SELECT SOURCE dialog box what peripherals are
>> >available through WIA. Then I tried another .ds file (from another
>> >computer), thinking that the wiatwain.ds was corrupt?.but no, the
>> >SELECT SOURCE did not display anything from the other .ds file. I
>> >guess what I am trying to figure out: What process / paths are
>> >involved when you go to a SELECT SOURCE dialog box, and tells it to go
>> >look into the WINDOWS/ TWAIN32 folder? I think there must be a reg
>> >file missing/corrupt.
>> >
>> >I have done a format, re-installed XP, checked to see if the scanner
>> >was there in Paint Shop Pro (it was), and thought that's the end.
>> >Oh...no...just checked again today, and the scanner is missing again!
>> >Any suggestions would be greatly appreciated. (Could it be a Windows
>> >update fix??) Please help!


--
Basic computer maintenance
http://uk.geocities.com/personel44/maintenance.html
  Reply With Quote
Old 11-16-2003, 11:00 AM   #5
Kadaitcha Man
 
Posts: n/a
Default Re: Select Source Missing For 3300C Scanner

°Mike° wrote:
> This is not a registry issue.


It ****ing well is, you duff ****.

> Other than that, you could ask in a Windows XP specific
> group.


Do you suppose he would be inclined to tell the XP groups that you gave him
a bum steer then ****ed him off when it got too ****ing complicated for you?

>> Basically, I need to find out what process occurs from Paint Shop Pro
>> (or any other graphics program, that has a "select source" entry,
>> where you can select a scanner. Where does the "select source" box
>> get
>> it's information from, and what reg entries have to be in place to do
>> so.


To OP: You daft ****. You've been asking for advice and all the time you've
had your own ****ed up notions about what you need to do. I'd offer to help
but I don't get involved with ****wits like you. All you do is lead people
on a merry chase then go your own way no matter what. Shortly after that,
you blame the OS, or those who tried to assist you, for your own
****wittery.

However, here is your free clue... you have either installed or used a
different imaging device, which has ****ed up the WIA registry entries.
Happy hunting, you duff pillock.

--
If you want to be me, lop your dick off first.
http://kadaitcha.kicks-ass.org:83/smoking.aspx



  Reply With Quote
Old 11-20-2003, 04:15 AM   #6
SATB
 
Posts: n/a
Default Re: Select Source Missing For 3300C Scanner

"Kadaitcha Man" <> wrote in message news:< ar.com>...
> °Mike° wrote:
> > This is not a registry issue.

>
> It ****ing well is, you duff ****.
>
> > Other than that, you could ask in a Windows XP specific
> > group.

>
> Do you suppose he would be inclined to tell the XP groups that you gave him
> a bum steer then ****ed him off when it got too ****ing complicated for you?
>
> >> Basically, I need to find out what process occurs from Paint Shop Pro
> >> (or any other graphics program, that has a "select source" entry,
> >> where you can select a scanner. Where does the "select source" box
> >> get
> >> it's information from, and what reg entries have to be in place to do
> >> so.

>
> To OP: You daft ****. You've been asking for advice and all the time you've
> had your own ****ed up notions about what you need to do. I'd offer to help
> but I don't get involved with ****wits like you. All you do is lead people
> on a merry chase then go your own way no matter what. Shortly after that,
> you blame the OS, or those who tried to assist you, for your own
> ****wittery.
>
> However, here is your free clue... you have either installed or used a
> different imaging device, which has ****ed up the WIA registry entries.
> Happy hunting, you duff pillock.


I got it working, and here is what I did:
1. Go into SYSTEM, and uninstall the scanner.
2. Unplug your scanner
3. Search all files and folders, and remove all references to twain
and .ds. Windows may ask you to put in your Windows CD to copy new
file...just do it.
4. Re-boot
5. Go into your SYSTEM, and remove USB Root Hub (if you have any USB
devices, they will stop functioning..that's OK...they will work once
you re-boot). If you have a USB mouse, push the "windows" button (on
the left between CTRL and ALT, and use you tab key to highlight the
RESTART button.
6. Once re-booted, the PC will find all your USB devices, and state
all has been installed.
7. Plug in your scanner...windows will put in the software.
8. Check you graphics program (SELECT SOURCE etc) and your scanner
should be there!

BTW...Kadaitcha Man....it must have been a USB problem, nothing to do
with the registry.
  Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump