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Computer Support - Adobe Acrobat Professional 6.0

 
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Old 10-18-2003, 08:18 PM   #1
Default Adobe Acrobat Professional 6.0


I am trying to install Adobe Acrobat Professional 6.0 on a Windows 2000
machine with SP4. The installation will get to about 95% done, then a blue
screen comes up referencing a .DLL file. I moved the .DLL file to a
different folder and tried the installation again, but now I get a message
saying I have a wrong serial number. I have reentered the serial number on
the CD many times, but it still says it is wrong. Is there a registry key or
file I can delete to get around the serial number issue? Any idea why the
..DLL file would cause a problem? Thanks in advance.




J
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Old 10-18-2003, 08:41 PM   #2
Dennis
 
Posts: n/a
Default Re: Adobe Acrobat Professional 6.0
OK, gotta ask the obvious when I see a request to "get around the serial
number". Is this a legit purchased type install attempt? If so, what does
Adobe have to say on the matter?

"J" <> wrote in message
news:Amgkb.819835$uu5.144698@sccrnsc04...
> I am trying to install Adobe Acrobat Professional 6.0 on a Windows 2000
> machine with SP4. The installation will get to about 95% done, then a blue
> screen comes up referencing a .DLL file. I moved the .DLL file to a
> different folder and tried the installation again, but now I get a message
> saying I have a wrong serial number. I have reentered the serial number on
> the CD many times, but it still says it is wrong. Is there a registry key

or
> file I can delete to get around the serial number issue? Any idea why the
> .DLL file would cause a problem? Thanks in advance.
>
>





Dennis
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Old 10-18-2003, 11:02 PM   #3
Tergiversative
 
Posts: n/a
Default Re: Adobe Acrobat Professional 6.0
J wrote:
> I am trying to install Adobe Acrobat Professional 6.0 on a Windows 2000
> machine with SP4. The installation will get to about 95% done, then a blue
> screen comes up referencing a .DLL file. I moved the .DLL file to a
> different folder and tried the installation again, but now I get a message
> saying I have a wrong serial number. I have reentered the serial number on
> the CD many times, but it still says it is wrong. Is there a registry key or
> file I can delete to get around the serial number issue? Any idea why the
> .DLL file would cause a problem? Thanks in advance.
>
>


When you have a problem like this, how can you expect someone to know
what's going on when you just say "referencing a DLL file"? There are
THOUSANDS of possible DLL files that could cause all sorts of problems,
issues, and interactions.

Please start again with the exact error message, and then it's likely
someone can help you with appropriate advice.

BTW, when you receive an error message about a DLL file, the idea is NOT
to delete or move the DLL file! Those are system library files, and
they are needed to have your system work properly; in fact, it's very
possible that moving the DLL file is what's keeping you from completing
the registration. Put the DLL file back where it was, and then post the
*complete* error on this thread (or on an Adobe support group.)



Tergiversative
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Old 10-18-2003, 11:04 PM   #4
Harrison
 
Posts: n/a
Default Re: Adobe Acrobat Professional 6.0
http://www.adobe.com/support/main.html

On Sat, 18 Oct 2003 19:18:56 GMT, "J" <> wrote:

>I am trying to install Adobe Acrobat Professional 6.0 on a Windows 2000
>machine with SP4. The installation will get to about 95% done, then a blue
>screen comes up referencing a .DLL file. I moved the .DLL file to a
>different folder and tried the installation again, but now I get a message
>saying I have a wrong serial number. I have reentered the serial number on
>the CD many times, but it still says it is wrong. Is there a registry key or
>file I can delete to get around the serial number issue? Any idea why the
>.DLL file would cause a problem? Thanks in advance.
>


Skype:windowshelp


Harrison
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Old 10-19-2003, 09:58 AM   #5
Mike0000
 
Posts: n/a
Default Re: Adobe Acrobat Professional 6.0
J wrote:

> I am trying to install Adobe Acrobat Professional 6.0 on a Windows 2000
> machine with SP4. The installation will get to about 95% done, then a blue
> screen comes up referencing a .DLL file. I moved the .DLL file to a
> different folder and tried the installation again, but now I get a message
> saying I have a wrong serial number. I have reentered the serial number on
> the CD many times, but it still says it is wrong. Is there a registry key or
> file I can delete to get around the serial number issue? Any idea why the
> .DLL file would cause a problem? Thanks in advance.
>
>


Christ man, there are free PDF makers out there.

http://www.pdf995.com/

--
Mike
Block Banner Ads Now
http://everythingisnt.com/hosts.html



Mike0000
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Old 10-19-2003, 01:59 PM   #6
Dennis
 
Posts: n/a
Default Re: Adobe Acrobat Professional 6.0
Love this group, learning a lot. Mike thanks for the info on PDF suite, I
wasn't the one originally looking for the free PDF conversions, but it will
come in handy, thanks again.

"Mike0000" <> wrote in message
news:Vmskb.501047$. net...
> Christ man, there are free PDF makers out there.
>
> http://www.pdf995.com/
>
> --
> Mike
> Block Banner Ads Now
> http://everythingisnt.com/hosts.html
>





Dennis
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Old 10-26-2008, 02:14 PM   #7
cracker39
Junior Member
 
Join Date: Oct 2008
Posts: 1
Default
If anyone is still watching this post...I have PDF995 and Cute's PDF writer (via printing in Word). Neither will convert a hyperlink in Word to a working link in the PDF document. I have used a free online PDF converter and I first had two hyperlinks in the document and only the 2nd one would convert to a working link in the PDF document. I added another hyperlink before these two and still, only the last hyperlink would convert.

Does anyone have a free PDF converter that WILL convert all hyperlinks in the Word document to the PDF document. Please email me at . Thanks


cracker39
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