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IMPORTANT! Changes to your Cable Internet Service (again & again)

 
 
Charlie
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      07-15-2003
I'm a previous ATT Broadband customer, bought by Comcast.

I've converted my email, etc, and am constantatly getting emails with
the above subject. At least once per login to the email server, and
sometimes while logged in.

What gives? Why am I still getting the email? I assume if I didn't
change servers correctly to comcast.net, I wouldn't get any email, so I
couldn't read it. This is like Spam email that I can't turn off.

I didn't use their transition wizzard, since I could see a valid reason
to. I can only assume it might turn off this spam email, but would
rather not run some software on my system where I don't know what its
doing!

Charlie


 
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Brenadier Jehosephat
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      07-15-2003

"Charlie" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm a previous ATT Broadband customer, bought by Comcast.
>
> I've converted my email, etc, and am constantatly getting emails with
> the above subject. At least once per login to the email server, and
> sometimes while logged in.
>
> What gives? Why am I still getting the email? I assume if I didn't
> change servers correctly to comcast.net, I wouldn't get any email, so I
> couldn't read it. This is like Spam email that I can't turn off.
>
> I didn't use their transition wizzard, since I could see a valid reason
> to. I can only assume it might turn off this spam email, but would
> rather not run some software on my system where I don't know what its
> doing!
>


I killfile anyone who uses Comcast.


 
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Charlie
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      07-15-2003
I'm not fond of comcast, you can see my complaining here. Their customer
service tries hard, but is pretty frustrating to get anything useful out of,
with several tiers of help to get through once I get past the automated
answering.

I don't have any other high speed internet options other than DSL which is
slower, so I'm stuck with comcast, which for the most part works. A lot
better than dial up with a modem...



Brenadier Jehosephat wrote:

>
>
> I killfile anyone who uses Comcast.


 
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Buffalo
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      07-16-2003
DL and use the transition wizard if it isn't too late. I did and I have no
problems. I did not install their large 'help' diagnose program.
Otherwise just change to a new email addy. Now nobody will know it.

"Charlie" <
> I'm a previous ATT Broadband customer, bought by Comcast.
>
> I've converted my email, etc, and am constantatly getting emails with
> the above subject. At least once per login to the email server, and
> sometimes while logged in.
>
> What gives? Why am I still getting the email? I assume if I didn't
> change servers correctly to comcast.net, I wouldn't get any email, so I
> couldn't read it. This is like Spam email that I can't turn off.
>
> I didn't use their transition wizzard, since I could see a valid reason
> to. I can only assume it might turn off this spam email, but would
> rather not run some software on my system where I don't know what its
> doing!
>
> Charlie
>
>



 
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Charlie
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      07-17-2003
Actually got a reply from the Comcast web interface that somehow got mail
to a human who emailed me back.

Turns out I added a comcast account to Outlook Express, but didn't delete
the attbi account. Apparently email was being fetched for the attbi
account, which I didn't think was happening, since I set the "default" to
be the new comcast account.

Delete attbi account, problem fixed. I still wonder why all the email had
the wrong account name, since I changed it from the long assigned one they
gave me...

Charlie

Charlie wrote:

> I'm a previous ATT Broadband customer, bought by Comcast.
>
> I've converted my email, etc, and am constantatly getting emails with
> the above subject. At least once per login to the email server, and
> sometimes while logged in.


....

 
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