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Can someone else test this crash to see if it's Adobe or Firefox?

Every time I print a certain web page to PDF, Firefox crashes.
Internet Explorer prints the page to PDF fine but Firefox can't.

If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
try to print this web page to PDF and tell us if your Firefox also crashes
every time?

WEB PAGE:
http://www.classical-webdesigns.co.u...chconvert.html

AEB BROWSER:
Firefox = 1.0.4 Mozilla/5.0
(Windows; U; Windows NT 5.1; en-US; rv:1.7.
Gecko/20050511 Firefox/1.0.4

TESTED OS:
Windows XP SP2

PDF WRITER:
Adobe Acrobat 6.0 Standard
-

Ricky Mitchell said the following on 11/07/2005 1:44 PM:
> Can someone else test this crash to see if it's Adobe or Firefox?
>
> Every time I print a certain web page to PDF, Firefox crashes.
> Internet Explorer prints the page to PDF fine but Firefox can't.
>
> If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
> try to print this web page to PDF and tell us if your Firefox also crashes
> every time?
>
> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard
> -
It actually sounds like an Acrobat problem - maybe their printer driver.
Ensure you have all the necessary updates install & try again. It
appears you should be on 6.0.3.

http://www.adobe.com/support/downloa...atform=Windows

mozilla 1.0.2 and acrobat 702 work like a charm


On Mon, 11 Jul 2005 03:44:48 GMT, Ricky Mitchell
<> wrote:

*Can someone else test this crash to see if it's Adobe or Firefox?
*
*Every time I print a certain web page to PDF, Firefox crashes.
*Internet Explorer prints the page to PDF fine but Firefox can't.
*
*If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
*try to print this web page to PDF and tell us if your Firefox also crashes
*every time?
*
*WEB PAGE:
*http://www.classical-webdesigns.co.u...chconvert.html
*
*AEB BROWSER:
*Firefox = 1.0.4 Mozilla/5.0
* (Windows; U; Windows NT 5.1; en-US; rv:1.7.
* Gecko/20050511 Firefox/1.0.4
*
*TESTED OS:
*Windows XP SP2
*
*PDF WRITER:
*Adobe Acrobat 6.0 Standard
*-

Ace Clem wrote:
> > Can someone else test this crash to see if it's Adobe or Firefox?
> > Every time I print a certain web page to PDF, Firefox crashes.
> > http://www.classical-webdesigns.co.u...chconvert.html
> It actually sounds like an Acrobat problem - maybe their printer driver.
> Ensure you have all the necessary updates install & try again. It
> appears you should be on 6.0.3.
> http://www.adobe.com/support/downloa...atform=Windows

Just so everyone is aware, these confusing Adobe web page seems to
indicate you must install the three updates in a sequence (first the
6.0 to 6.01 update, then the 6.01 to 6.02 update, and lastly the
desired 6.02 to 6.03 update).

Also, note that the referenced three Adobe Acrobat updates will require
a pointer to the original installation disk 4MB AcroStan.msi file. If
you don't have that file handy, then don't bother with the update until
you do.

However, note that two of the three updates seem to have a file name
that implies they apply only to the Adobe Acrobat READER ... even as
the documented web pages seem to infer they apply to the WRITER also.
If anyone has a clarification on that confusion, please let me know as
I can't be the only one confused by this inconsistency.

Even though everyone who has the Adobe Acrobat Writer has long ago
deleted any notion of an Adobe Acrobat Reader on sight (as the Adobe
Acrobat Reader buys them nothing but wasted disk space), this update to
the writer also installs an update to the Reader which doesn't exist in
the first place so the update to the Reader must be subsequently
uninstalled in the Windows XP control panel add & remove programs
aplet.

However, if you uninstall the newly added Reader update, you also rev
back down the Writer version from 6.02 back to 6.01. Wierd and
confusing Adobe shenanigans I guess.

Then, when you try to install the third update to the Adobe Acrobat
Writer from 6.02 to 6.03, the installer complains that you are back on
6.01 for the writer even though it's the READER that it seems to say
it's installing. Go figure.

Now you go back and re-install the Adobe Acrobat READER 6.01 to 6.02
update (even though you don't have an Adobe Acrobat READER on your
system in the first place); then re-install the READER 6.02 to 6.03
update; and that will get you the Adobe Acrobat WRITER updated from 6.0
to 6.03.

It makes no sense whatsoever to me to have to update (and re-create) a
non-existing READER in order to simply update the existing WRITER (and
then if you delete the extraneous READER you back-rev the desired
WRITER).

Can you make sense of this empirical observation for us?

Ricky Mitchell wrote:
> Can someone else test this crash to see if it's Adobe or Firefox?
>
> Every time I print a certain web page to PDF, Firefox crashes.
> Internet Explorer prints the page to PDF fine but Firefox can't.
>
> If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
> try to print this web page to PDF and tell us if your Firefox also crashes
> every time?
>
> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard
> -
Printing to CutePDF 2.2 crashes it too. (Win2k SP4, FF 1.0.4)

x-post & f'up 2 ctp

Ricky Mitchell wrote:
> Can someone else test this crash to see if it's Adobe or Firefox?
>
> Every time I print a certain web page to PDF, Firefox crashes.
> Internet Explorer prints the page to PDF fine but Firefox can't.
>
> If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
> try to print this web page to PDF and tell us if your Firefox also crashes
> every time?
>
> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard

Also crashes with Adobe Acrobat 5.0 on WinME with Firefox 1.0.4.

BUT doesn't crash with Acrobat Distiller 5.0 if I go to "print
preview" and change the paper direction to "landscape" or if I
change paper direction in Distiller in advance in the printer folder.

--Nik

On 7/11/2005 4:44 AM, Ricky Mitchell said:
> Can someone else test this crash to see if it's Adobe or Firefox?
>
> Every time I print a certain web page to PDF, Firefox crashes.
> Internet Explorer prints the page to PDF fine but Firefox can't.
>
> If you have the Adobe Acrobat writer (not the reader) and Firefox, can you
> try to print this web page to PDF and tell us if your Firefox also crashes
> every time?
>
> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard
> -

Worked first time with Acrobat 6.0 and 1.0.4 (Win2K)

Ricky Mitchell schrieb:
> Can someone else test this crash to see if it's Adobe or Firefox?

> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard
> -

instead Acrobat 7: fine.

Michael

I gave it a try and couldn't even print directly to the printer or print
preview the page. Firefox locked up in each case during the 'preparing'
action with 100% cpu usage. So, in my case, I don't think it had to do
with Adobe. IE worked just fine.

Go figure!


"Ricky Mitchell" <> wrote in message
news:qtudhd50jzmy.11mg3ly6cab88$....
> Can someone else test this crash to see if it's Adobe or Firefox?
>
> Every time I print a certain web page to PDF, Firefox crashes.
> Internet Explorer prints the page to PDF fine but Firefox can't.
>
> If you have the Adobe Acrobat writer (not the reader) and Firefox, can
> you
> try to print this web page to PDF and tell us if your Firefox also
> crashes
> every time?
>
> WEB PAGE:
> http://www.classical-webdesigns.co.u...chconvert.html
>
> AEB BROWSER:
> Firefox = 1.0.4 Mozilla/5.0
> (Windows; U; Windows NT 5.1; en-US; rv:1.7.
> Gecko/20050511 Firefox/1.0.4
>
> TESTED OS:
> Windows XP SP2
>
> PDF WRITER:
> Adobe Acrobat 6.0 Standard
> -

Hi,

I had a similar problem with a different application (webex) and I sent a
note to Mozilla who answered back quite quickly that they were still
implementing vairous apps, specially those with ActiveX components (which
Adobe certainly has). You may want to contact Mozilla to check the status.

Larry T.