Cookie problem
 

My son has Firefox v 3.5.2 and his cookie settings won't stick.
The power went out last night in the middle of a heavey gaming session
and that seems to be when the problem began.

Option settings revert back to clear cookies when I log off regardless
of what we do. All cookies are gone whenever he logs on. Everything else
seems fine. History is fine.

I'm kind of clueless to help him. I'm not sure what else to check.
Thanks IA

There's Firefox 3.5.3 out & you could always try setting up a new profile....

Re: Cookie problem
 

Doug wrote:
> My son has Firefox v 3.5.2 and his cookie settings won't stick.
> The power went out last night in the middle of a heavey gaming session
> and that seems to be when the problem began.
>
> Option settings revert back to clear cookies when I log off regardless
> of what we do. All cookies are gone whenever he logs on. Everything else
> seems fine. History is fine.
>
> I'm kind of clueless to help him. I'm not sure what else to check.
> Thanks IA

in the address bar type in about:config and click on
the "I'll be careful, I promise" button, then look for
this entry:

privacy.clearOnShutdown.cookies

once found, double click on it and change it to false.
Restart FF. Did that work?

--
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Re: Cookie problem
 

Peter Potamus the Purple Hippo wrote:
> Doug wrote:
>> Peter Potamus the Purple Hippo wrote:
>>> Doug wrote:
>>>> My son has Firefox v 3.5.2 and his cookie settings won't stick.
>>>> The power went out last night in the middle of a heavey gaming
>>>> session and that seems to be when the problem began.
>>>>
>>>> Option settings revert back to clear cookies when I log off
>>>> regardless of what we do. All cookies are gone whenever he logs on.
>>>> Everything else seems fine. History is fine.
>>>>
>>>> I'm kind of clueless to help him. I'm not sure what else to check.
>>>> Thanks IA
>>>
>>> in the address bar type in about:config and click on the "I'll be
>>> careful, I promise" button, then look for this entry:
>>>
>>> privacy.clearOnShutdown.cookies
>>>
>>> once found, double click on it and change it to false. Restart FF.
>>> Did that work?
>>>
>> Changed it to false and still no go
>
> are you sure its FF thats doing it and not something running in the
> background, such as firewall, virus checker, spyware checker, etc?

Nothing running that hasn't always. Spybot runs in background and AVG.
Nothing else that would have anything to do with anything.
>
When I go to tools - options - privacy and set it to "use custom
settings for history" and then close tools, it reverts immediately to
"Remember History". Cookies stay put until we close FF and are gone at
restart.

I updated my machine to same FF version as his and don't have the
"remember history" problems. My settings stay put.

Strange one.

Re: Cookie problem
 

Peter Potamus the Purple Hippo wrote:
> Doug wrote:
>> Peter Potamus the Purple Hippo wrote:
>>> Doug wrote:
>>>> Peter Potamus the Purple Hippo wrote:
>>>>> Doug wrote:
>>>>>> My son has Firefox v 3.5.2 and his cookie settings won't stick.
>>>>>> The power went out last night in the middle of a heavey gaming
>>>>>> session and that seems to be when the problem began.
>>>>>>
>>>>>> Option settings revert back to clear cookies when I log off
>>>>>> regardless of what we do. All cookies are gone whenever he logs
>>>>>> on. Everything else seems fine. History is fine.
>>>>>>
>>>>>> I'm kind of clueless to help him. I'm not sure what else to check.
>>>>>> Thanks IA
>>>>>
>>>>> in the address bar type in about:config and click on the "I'll be
>>>>> careful, I promise" button, then look for this entry:
>>>>>
>>>>> privacy.clearOnShutdown.cookies
>>>>>
>>>>> once found, double click on it and change it to false. Restart FF.
>>>>> Did that work?
>>>>>
>>>> Changed it to false and still no go
>>>
>>> are you sure its FF thats doing it and not something running in the
>>> background, such as firewall, virus checker, spyware checker, etc?
>>
>> Nothing running that hasn't always. Spybot runs in background and AVG.
>> Nothing else that would have anything to do with anything.
>>>
>> When I go to tools - options - privacy and set it to "use custom
>> settings for history" and then close tools, it reverts immediately to
>> "Remember History". Cookies stay put until we close FF and are gone at
>> restart.
>>
>> I updated my machine to same FF version as his and don't have the
>> "remember history" problems. My settings stay put.
>>
>> Strange one.
>
> Have you made sure that none of the files in the FF profile are marked
> as read only?
>
> Try this: close FF, then click on the windows start button, then run and
> enter:
>
> firefox.exe -p
>
> this will bring up the FF profile manager. Create a test profile and
> run FF in that. Does the problem continue?
>
Dummy test profile seems to work just fine so it looks like you're
narrowing it down. Seems to be a problem in the profile?
Thanks for your tenacity.

Re: Cookie problem
 

Ed Mullen wrote:
> Nigel Stapley wrote:
>> Doug wrote:
>>
>>>>>>>>> My son has Firefox v 3.5.2 and his cookie settings won't stick.
>>>>>>>>> The power went out last night in the middle of a heavey gaming
>>>>>>>>> session and that seems to be when the problem began.
>>
>> Chances are that the power failure has corrupted his FF user profile, as
>> FF would not have been shut down in an orderly fashion. As you've seen,
>> creating a new profile removes the issue.
>
> I'm wondering if there's an extension that's doing this. A quick Google
> search turns up several extensions that involve coolies.
>
> Before you trash the original profile try disabling all the extensions,
> restart and test again. If the problem goes away try enabling the
> extensions one by one, restart, test, etc. until you find the problem.
>
Disabled all extensions and still no cookies so guess that is ruled out.

Re: Cookie problem
 

Ed Mullen wrote:
> Doug wrote:
>> Ed Mullen wrote:
>>> Nigel Stapley wrote:
>>>> Doug wrote:
>>>>
>>>>>>>>>>> My son has Firefox v 3.5.2 and his cookie settings won't stick.
>>>>>>>>>>> The power went out last night in the middle of a heavey gaming
>>>>>>>>>>> session and that seems to be when the problem began.
>>>>
>>>> Chances are that the power failure has corrupted his FF user
>>>> profile, as
>>>> FF would not have been shut down in an orderly fashion. As you've seen,
>>>> creating a new profile removes the issue.
>>>
>>> I'm wondering if there's an extension that's doing this. A quick
>>> Google search turns up several extensions that involve coolies.
>>>
>>> Before you trash the original profile try disabling all the
>>> extensions, restart and test again. If the problem goes away try
>>> enabling the extensions one by one, restart, test, etc. until you find
>>> the problem.
>>>
>> Disabled all extensions and still no cookies so guess that is ruled out.
>
> Then it's time to create a new profile and migrate the data from the
> original one. You can start reading here:
>
> http://support.mozilla.com/en-US/kb/...te+new+profile
>
>
> Same link in case the above is broken:
>
> http://tinyurl.com/p8zhzy
>
I was afraid we'd end up here. Son is 16 and a gamer so he's on it
already. Will see how he does. I gave him your links and backed up a
copy of the old profile just in case. Been at this to long not to do
that. Appreciate the help and energy. Thanks Ed and Peter and Nigel. Son
also mentioned, by the by, that when power came back on, FF tryed to get
back to the session it was in when power went out. Hiccup! It happens.
Back up Back up Back up. TA Doug

Re: Cookie problem
 

Doug wrote:
> Ed Mullen wrote:
>> Doug wrote:
>>> Ed Mullen wrote:
>>>> Nigel Stapley wrote:
>>>>> Doug wrote:
>>>>>
>>>>>>>>>>>> My son has Firefox v 3.5.2 and his cookie settings won't stick.
>>>>>>>>>>>> The power went out last night in the middle of a heavey gaming
>>>>>>>>>>>> session and that seems to be when the problem began.
>>>>>
>>>>> Chances are that the power failure has corrupted his FF user
>>>>> profile, as
>>>>> FF would not have been shut down in an orderly fashion. As you've
>>>>> seen,
>>>>> creating a new profile removes the issue.
>>>>
>>>> I'm wondering if there's an extension that's doing this. A quick
>>>> Google search turns up several extensions that involve coolies.
>>>>
>>>> Before you trash the original profile try disabling all the
>>>> extensions, restart and test again. If the problem goes away try
>>>> enabling the extensions one by one, restart, test, etc. until you find
>>>> the problem.
>>>>
>>> Disabled all extensions and still no cookies so guess that is ruled out.
>>
>> Then it's time to create a new profile and migrate the data from the
>> original one. You can start reading here:
>>
>> http://support.mozilla.com/en-US/kb/...te+new+profile
>>
>>
>> Same link in case the above is broken:
>>
>> http://tinyurl.com/p8zhzy
>>
> I was afraid we'd end up here. Son is 16 and a gamer so he's on it
> already. Will see how he does. I gave him your links and backed up a
> copy of the old profile just in case. Been at this to long not to do
> that. Appreciate the help and energy. Thanks Ed and Peter and Nigel. Son
> also mentioned, by the by, that when power came back on, FF tryed to get
> back to the session it was in when power went out. Hiccup! It happens.
> Back up Back up Back up. TA Doug

And the word is "Hooray!" All is back in previous working order with a
new profile and selective cut and paste of old bookmarks etc. Told him
not to move anything that said "cookie". Thanks all.

Re: Cookie problem
 

Nigel Stapley wrote:
> Doug wrote:
>> Doug wrote:
>>> Ed Mullen wrote:
>>>> Doug wrote:
>>>>> Ed Mullen wrote:
>>>>>> Nigel Stapley wrote:
>>>>>>> Doug wrote:
>>>>>>>
>>>>>>>>>>>>>> My son has Firefox v 3.5.2 and his cookie settings won't
>>>>>>>>>>>>>> stick.
>>>>>>>>>>>>>> The power went out last night in the middle of a heavey
>>>>>>>>>>>>>> gaming
>>>>>>>>>>>>>> session and that seems to be when the problem began.
>>>>>>>
>>>>>>> Chances are that the power failure has corrupted his FF user
>>>>>>> profile, as
>>>>>>> FF would not have been shut down in an orderly fashion. As you've
>>>>>>> seen,
>>>>>>> creating a new profile removes the issue.
>>>>>>
>>>>>> I'm wondering if there's an extension that's doing this. A quick
>>>>>> Google search turns up several extensions that involve coolies.
>>>>>>
>>>>>> Before you trash the original profile try disabling all the
>>>>>> extensions, restart and test again. If the problem goes away try
>>>>>> enabling the extensions one by one, restart, test, etc. until you
>>>>>> find
>>>>>> the problem.
>>>>>>
>>>>> Disabled all extensions and still no cookies so guess that is ruled
>>>>> out.
>>>>
>>>> Then it's time to create a new profile and migrate the data from the
>>>> original one. You can start reading here:
>>>>
>>>> http://support.mozilla.com/en-US/kb/...te+new+profile
>>>>
>>>>
>>>> Same link in case the above is broken:
>>>>
>>>> http://tinyurl.com/p8zhzy
>>>>
>>> I was afraid we'd end up here. Son is 16 and a gamer so he's on it
>>> already. Will see how he does. I gave him your links and backed up a
>>> copy of the old profile just in case. Been at this to long not to do
>>> that. Appreciate the help and energy. Thanks Ed and Peter and Nigel.
>>> Son also mentioned, by the by, that when power came back on, FF tryed
>>> to get back to the session it was in when power went out. Hiccup! It
>>> happens.
>>> Back up Back up Back up. TA Doug
>>
>> And the word is "Hooray!" All is back in previous working order with a
>> new profile and selective cut and paste of old bookmarks etc. Told him
>> not to move anything that said "cookie". Thanks all.
>
> Good-oh! Might be an idea to get a UPS as well, especially if your power
> supply problems are more regular than, say, once a year during bad
> weather. It might also save the whole of your machine from damage
> (especially if you have anti-surge protection built in).
>
UPS has been on the round to it list for years, but not on the budget
list. I know, they're cheap. Once a year is about it on power failures
and this is the first time we've lost anything other than the cable TV
menus on their box. Life goes on.