"The product Id you entered is not valid" Xp x64 Pro
 

Hi,
I've just got a new pc along with xp x64 pro oem, I've just tried installing
it several times but when I come to enter the product key it comes up with a
message box saying "The product Id you entered is not valid" What does this
mean exactly ? I've seen some other posts and it seems the Key and Id are
seperate things, I checked the piracy page at microsoft.com to verify my COA
was authetic and it is, all above board, but I can't install it for love nor
money, any ideas what may be wrong ? am I the only person this has ever
happened to ?

Any help is much appreciated as I've a PC doing nothing and I'm losing my
mind.

Regards.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

You need to go to the source of your copy of XP x64 and the new PC. They'll
be able to make sure that they've given you both the right media and the
right key for your product.

There are different product ID's for different versions of the product, and
if the two aren't matched, you'll get this message.
--
Charlie.
http://msmvps.com/xperts64

PaulT wrote:
> Hi,
> I've just got a new pc along with xp x64 pro oem, I've just tried
> installing it several times but when I come to enter the product key it
> comes up with a message box saying "The product Id you entered is not
> valid" What does this mean exactly ? I've seen some other posts and it
> seems the Key and Id are seperate things, I checked the piracy page at
> microsoft.com to verify my COA was authetic and it is, all above board,
> but I can't install it for love nor money, any ideas what may be wrong ?
> am I the only person this has ever happened to ?
>
> Any help is much appreciated as I've a PC doing nothing and I'm losing my
> mind.
>
> Regards.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Hi, Ok I'll do that, although I'm not sure what the supplier can do (apart
from send me another) as it was shrink wrapped so COA/CD were together.

Although it seems no matter what I put in for the product key it will give
the same error.

"Charlie Russel - MVP" wrote:

> You need to go to the source of your copy of XP x64 and the new PC. They'll
> be able to make sure that they've given you both the right media and the
> right key for your product.
>
> There are different product ID's for different versions of the product, and
> if the two aren't matched, you'll get this message.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Paul;
Are you using the Product Key that came with that CD?
There are different types of each and they are not compatible.

Look very closely, S-5, O-0. G-6 and others look alike.
Have someone else try, sometimes another set of eyes and fingers can get it
right.

Otherwise contact the seller.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"PaulT" <PaulT@discussions.microsoft.com> wrote in message
news:D4A6F066-D4E6-4464-80B5-2AAE1069516E@microsoft.com...
> Hi,
> I've just got a new pc along with xp x64 pro oem, I've just tried
> installing
> it several times but when I come to enter the product key it comes up with
> a
> message box saying "The product Id you entered is not valid" What does
> this
> mean exactly ? I've seen some other posts and it seems the Key and Id are
> seperate things, I checked the piracy page at microsoft.com to verify my
> COA
> was authetic and it is, all above board, but I can't install it for love
> nor
> money, any ideas what may be wrong ? am I the only person this has ever
> happened to ?
>
> Any help is much appreciated as I've a PC doing nothing and I'm losing my
> mind.
>
> Regards.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Hi, yes I trippled checked, got the wife to check etc, I've searched the
internet and saw the G-6, Q-O's etc, however it's oddball that it just doesnt
say invalid key no matter what I put, it's always invalid Id, the hologram cd
says OEM to be supplied with new computers only, as does the front of the dvd
style casing, and the COA also says windows professional x64 OEM so :) I've
mailed the shop I got it from but won't be Monday before I hear back so, I
think I'm Mr Unlucky or something.

"Jupiter Jones [MVP]" wrote:

> Paul;
> Are you using the Product Key that came with that CD?
> There are different types of each and they are not compatible.
>
> Look very closely, S-5, O-0. G-6 and others look alike.
> Have someone else try, sometimes another set of eyes and fingers can get it
> right.
>
> Otherwise contact the seller.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Just a hunch - what language versions are you having? I am thinking of
keyboard incompatibilities in the early stages. Is your keyboard the same
language as the Windows version, at this point of the installation?

Tony. . .


"PaulT" <PaulT@discussions.microsoft.com> wrote in message
news:8B06D2A2-563F-42DB-94AC-314F40D71173@microsoft.com...
> Hi, yes I trippled checked, got the wife to check etc, I've searched the
> internet and saw the G-6, Q-O's etc, however it's oddball that it just
> doesnt
> say invalid key no matter what I put, it's always invalid Id, the hologram
> cd
> says OEM to be supplied with new computers only, as does the front of the
> dvd
> style casing, and the COA also says windows professional x64 OEM so :)
> I've
> mailed the shop I got it from but won't be Monday before I hear back so, I
> think I'm Mr Unlucky or something.
>
> "Jupiter Jones [MVP]" wrote:
>
>> Paul;
>> Are you using the Product Key that came with that CD?
>> There are different types of each and they are not compatible.
>>
>> Look very closely, S-5, O-0. G-6 and others look alike.
>> Have someone else try, sometimes another set of eyes and fingers can get
>> it
>> right.
>>
>> Otherwise contact the seller.
>

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Oh, good thought.

--
Charlie.
http://msmvps.com/xperts64

Tony Sperling wrote:
> Just a hunch - what language versions are you having? I am thinking of
> keyboard incompatibilities in the early stages. Is your keyboard the same
> language as the Windows version, at this point of the installation?
>
> Tony. . .
>
>
> "PaulT" <PaulT@discussions.microsoft.com> wrote in message
> news:8B06D2A2-563F-42DB-94AC-314F40D71173@microsoft.com...
>> Hi, yes I trippled checked, got the wife to check etc, I've searched the
>> internet and saw the G-6, Q-O's etc, however it's oddball that it just
>> doesnt
>> say invalid key no matter what I put, it's always invalid Id, the
>> hologram cd
>> says OEM to be supplied with new computers only, as does the front of the
>> dvd
>> style casing, and the COA also says windows professional x64 OEM so :)
>> I've
>> mailed the shop I got it from but won't be Monday before I hear back so,
>> I think I'm Mr Unlucky or something.
>>
>> "Jupiter Jones [MVP]" wrote:
>>
>>> Paul;
>>> Are you using the Product Key that came with that CD?
>>> There are different types of each and they are not compatible.
>>>
>>> Look very closely, S-5, O-0. G-6 and others look alike.
>>> Have someone else try, sometimes another set of eyes and fingers can get
>>> it
>>> right.
>>>
>>> Otherwise contact the seller.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Thanks, Charlie.

Yes, sitting in Denmark, I have seen/heard of this before, although
personally I stick with the International versions for all my installations,
and the Danish keybord doesn't remap the standard keys, so it's been a
while.

The German keyboard, conversely, remaps the 'z' and the 'x' (if I am not
mistaken) this would be enough to create havoc.

It is wise to remember, although given enough time to forget, we usually
will.


Tony. . .


"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message
news:Oc5nY2ydGHA.3556@TK2MSFTNGP02.phx.gbl...
> Oh, good thought.
>
> --
> Charlie.
> http://msmvps.com/xperts64
>
> Tony Sperling wrote:
>> Just a hunch - what language versions are you having? I am thinking of
>> keyboard incompatibilities in the early stages. Is your keyboard the same
>> language as the Windows version, at this point of the installation?
>>
>> Tony. . .
>>
>>
>> "PaulT" <PaulT@discussions.microsoft.com> wrote in message
>> news:8B06D2A2-563F-42DB-94AC-314F40D71173@microsoft.com...
>>> Hi, yes I trippled checked, got the wife to check etc, I've searched the
>>> internet and saw the G-6, Q-O's etc, however it's oddball that it just
>>> doesnt
>>> say invalid key no matter what I put, it's always invalid Id, the
>>> hologram cd
>>> says OEM to be supplied with new computers only, as does the front of
>>> the
>>> dvd
>>> style casing, and the COA also says windows professional x64 OEM so :)
>>> I've
>>> mailed the shop I got it from but won't be Monday before I hear back so,
>>> I think I'm Mr Unlucky or something.
>>>
>>> "Jupiter Jones [MVP]" wrote:
>>>
>>>> Paul;
>>>> Are you using the Product Key that came with that CD?
>>>> There are different types of each and they are not compatible.
>>>>
>>>> Look very closely, S-5, O-0. G-6 and others look alike.
>>>> Have someone else try, sometimes another set of eyes and fingers can
>>>> get
>>>> it
>>>> right.
>>>>
>>>> Otherwise contact the seller.
>
>

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Hi, the keyboard is UK/English (Microsoft) I could try using one of my other
keyboards to see if it helps. Are there any other hardware items it may rely
on or just the keyboard ? also do you know if there is anything o teh Cd that
could help me identify what actual version it thinks it is ?

Regards.

Re: "The product Id you entered is not valid" Xp x64 Pro
 

Ok, seems that the label of the CD actually suggest it's a Volume licensed
data, on a OEM disc, I'm majorly confused. Sent off another mail to the
retailer asking for a replacement. Cheers.