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Invalid product key
I had to reinstall Windows XP last month and so I have to reinstall
everything else as well. I reinstalled all of Microsoft Works Suite without a problem but when it gets to installing Word it asks for the product key, but when i enter the product key it tells me that it is invalid which is definitely wrong. Where should I start to fix this problem? |
Re: Invalid product key
Lin;
Verify you are using the correct Product Key. There are different keys for different programs and the keys are not interchangeable. A common mistake is to use the Product Key on the side of the computer for something other than Windows. Another common mistake is to borrow a CD and use your own Product Key. Often these are not compatible. -- Jupiter Jones [MVP] http://www3.telus.net/dandemar/ "Lin Nolan" <LinNolan@discussions.microsoft.com> wrote in message news:4F254897-0EEC-4456-9CA2-A416DF27677A@microsoft.com... >I had to reinstall Windows XP last month and so I have to reinstall > everything else as well. I reinstalled all of Microsoft Works Suite > without a > problem but when it gets to installing Word it asks for the product key, > but > when i enter the product key it tells me that it is invalid which is > definitely wrong. Where should I start to fix this problem? |
Re: Invalid product key
I am using the only product key they gave me with this computer and this disk
when I originally installed MS word, I used this product key. "Jupiter Jones [MVP]" wrote: > Lin; > Verify you are using the correct Product Key. > There are different keys for different programs and the keys are not > interchangeable. > > A common mistake is to use the Product Key on the side of the computer for > something other than Windows. > Another common mistake is to borrow a CD and use your own Product Key. > Often these are not compatible. > > -- > Jupiter Jones [MVP] > http://www3.telus.net/dandemar/ > > > "Lin Nolan" <LinNolan@discussions.microsoft.com> wrote in message > news:4F254897-0EEC-4456-9CA2-A416DF27677A@microsoft.com... > >I had to reinstall Windows XP last month and so I have to reinstall > > everything else as well. I reinstalled all of Microsoft Works Suite > > without a > > problem but when it gets to installing Word it asks for the product key, > > but > > when i enter the product key it tells me that it is invalid which is > > definitely wrong. Where should I start to fix this problem? > > > |
Re: Invalid product key
If that key worked with that CD before it will work now.
Look closely, B-8, S-5, O-0 and others look alike. Have someone else try, sometimes another set of eyes and fingers can get it. -- Jupiter Jones [MVP] http://www3.telus.net/dandemar/ "Lin Nolan" <LinNolan@discussions.microsoft.com> wrote in message news:C5F90340-02AC-4886-BCF9-4DE26B09AD34@microsoft.com... >I am using the only product key they gave me with this computer and this >disk > when I originally installed MS word, I used this product key. > > "Jupiter Jones [MVP]" wrote: > >> Lin; >> Verify you are using the correct Product Key. >> There are different keys for different programs and the keys are not >> interchangeable. >> >> A common mistake is to use the Product Key on the side of the computer >> for >> something other than Windows. >> Another common mistake is to borrow a CD and use your own Product Key. >> Often these are not compatible. >> >> -- >> Jupiter Jones [MVP] >> http://www3.telus.net/dandemar/ >> >> >> "Lin Nolan" <LinNolan@discussions.microsoft.com> wrote in message >> news:4F254897-0EEC-4456-9CA2-A416DF27677A@microsoft.com... >> >I had to reinstall Windows XP last month and so I have to reinstall >> > everything else as well. I reinstalled all of Microsoft Works Suite >> > without a >> > problem but when it gets to installing Word it asks for the product >> > key, >> > but >> > when i enter the product key it tells me that it is invalid which is >> > definitely wrong. Where should I start to fix this problem? >> >> >> |
When you say that you're using the only key they gave you with the computer and "this disk", are you referring to the Windows install disk? Where are you installing Microsoft Word from? A MS Office suite install CDRom? Or some restore disk that came with your computer?
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