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=?Utf-8?B?Y2hldGFu?= 09-01-2004 09:21 AM

SUS client connectivity problem
 
Hello,
I have configured SUS on WS03 server and after approving the updates,the
clients are not able to connect to the server.On checking the Windows update
logs I got the following erro
H:\WINDOWS\SoftwareDistribution\EventCache\{3295F7 A9-ED69-45A8-8A71-C7F0A99B9AC1}.bin for reading.
2004-09-01 13:50:23+0530 1436 6a8 Trying to make out of proc datastore active
2004-09-01 13:50:24+0530 1436 6a8 Out of proc datastore is now active
2004-09-01 13:50:24+0530 968 6b8 PT: Using serverID
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2004-09-01 13:50:24+0530 968 6b8 PT: Using server URL
http://10.0.32.15/ClientWebService/client.asmx
2004-09-01 13:50:24+0530 968 6b8 PT: Calling GetConfig on server
2004-09-01 13:50:24+0530 968 6b8 Add header for accept-encoding: xpress
succeeded
2004-09-01 13:50:24+0530 968 6b8 DetectCompressionType returning type 0,
hr=0x1
2004-09-01 13:50:24+0530 968 6b8 DetectCompressionType returning type 0,
hr=0x1
2004-09-01 13:50:24+0530 968 6b8 GetConfig: 0x80244017
2004-09-01 13:50:24+0530 968 6b8 PT: Cannot recover from fault,
origin=GetConfig, hr=0x80244017
2004-09-01 13:50:24+0530 968 6b8 Failed to obtain cached cookie with hr =
80244017.
2004-09-01 13:50:24+0530 968 6b8 Failed to upload events with hr = 80244017.
2004-09-01 13:55:24+0530 1436 6a8 Out of proc datastore is shutting down
2004-09-01 13:55:25+0530 1436 6a8
Out of proc datastore is now inactive

Adding to it I would also like to confirm that anonymous access is enabled
in IIS.
Please help us in this regard.Your help will be appreciated.
Thanks

Corey 09-05-2004 11:32 PM

Re: SUS client connectivity problem
 
> Adding to it I would also like to confirm that anonymous access is enabled
> in IIS.


I had the same error message hr=80244017. It did seem to be an
authentication issue for me. Ensure that the following websites under
IIS have Anonymous access enabled and no IP restrictions:

Default Web Site
\selfupdate
\autoupdate
\content\EULA and \content\RTF (or alternatively \content itself)

This at least got SP2 out to the one client I was playing with. I have
to wait another day to see if it deploys to all the other machines.
Forcing an update may also help:

1. Disable your Group Policy Windows Updates:
- Reconfigure the Group policy (if you are using one) for the Windows
Update to 'Not Configured'
- Re-login to one client machine (or run gpupdate from Command Prompt)

2. Manually reset Automatic Updates on one client computer:
-My Computer, Properties, Automatic Updates. Set it to Disabled. wait
2-3 minutes and set it back to Automatic.

Within 10 minutes it should reattempt to download automatic updates
from SUS. You can then check the logs again.


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