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M 09-02-2003 05:28 PM

Can't get drivers to load Canon A40
 
I have gotten myself into a fine mess. I purchased a Canon PowerShot
A40. It is a great camera for what I need. I then tried to load the
software onto my computer. This is where I made some mistakes. The
first mistake was that I rarely use the docking station and did not
realize that my spouce plugged the computer and printer into the
docking station. I, anxious to download the pixs, insert the CD and
then camera into the computer. What I failed to notice at first was
that I essentially plugged two devices (the printer and camera) into
the same USB port. The printer (already functioning fine) hooked
through the docking station and the camera directly into the port on
the side of the computer.

I do not understand enough about my laptop but I think either I
confused the computer or it just did not locate my camera and during
the first installation process. Without 'seeing' the camera the
software now will not load the drivers. At any rate I have tried a
number of tests to try to get it to work:

1. I uninstalled the printer software
2. I have not used the docking station since
3. I reinstalled the software numerous times -- now just tried the
Twain32
4. I was told that maybe because I had installed (through the side of
the computer) a USB scanner that the port was therefore 'clamed' by
the scanner. So, I made sure that the scanner software was shut down
(out of the tray and all).
5. I took my camera to my parent's home (since they have the same
camera/software/scanner/etc). There software by the way loaded fine.
I could download to thier computer without any problems.
6. Out of curiousity I plugged the scanner in and it worked fine.
7. I tried installing using the other port -- even worse.
8. I did a scan disk and defrag to remove any parts of the
install/uninstall tries.

Currently, my computer has the same responses. All the extra software
loads fine. It seems to function okay -- except when I try to import.
Then it looks for the camera. Then if the camera is on I get
drop-down windows to choose the USB and the camera -- I choose those
only options and nothing happens. If the camera is off then the
options are blank. It appears to me that the drivers are just not
installing correctly. I have consulted the help book. It just states
(as well as the software) that once the setup is done the screen will
tell you when to plug in and turn on the camera. The problem is that
I end the setup and nothing happens. IT HAS NEVER ASKED ME TO PLUG IN
OR TURN ON THE CAMERA. Please help!

M

Juan R. Pollo 09-02-2003 06:20 PM

Re: Can't get drivers to load Canon A40
 
I've been using mine since Christmas and it still acts finicky every now &
then. No big deal.

Check out http://www.powershot.com/ciw/ppg/PowershotA40.html for tips &
help. Good luck.

Juan



Roving bum 09-02-2003 10:54 PM

Re: Can't get drivers to load Canon A40
 
A Canon A40 docking station? Didn't know there was such a thing. You'll need
to supply more information like the model number of this 'docking station' &
what type of laptop you're running. There's no possible way to plug two USB
devices into one port. A hub allows use of many USB devices at one time
though, no problems normally. You got me stumped!




Steven C \(Doktersteve\) 09-03-2003 01:10 AM

Re: Can't get drivers to load Canon A40
 

"Roving bum" <someone@microshaft.com> wrote in message
news:_m2dnflos8YPgsiiU-KYvA@giganews.com...
> A Canon A40 docking station? Didn't know there was such a thing. You'll

need
> to supply more information like the model number of this 'docking station'

&
> what type of laptop you're running. There's no possible way to plug two

USB
> devices into one port. A hub allows use of many USB devices at one time
> though, no problems normally. You got me stumped!
>
>
>


LMAO. this is the same thing i thought. i used my a40 to death, no docking
station.
no wonder why he cant get it to work, he is trying to use it with a kodak
easyshare docking station!
har har.



Juan R. Pollo 09-03-2003 01:30 AM

Re: Can't get drivers to load Canon A40
 
I think he meant his laptop docking station, guys.

Juan

"Steven C (Doktersteve)" <real_doktersteve@hotmail.com> wrote in message
news:Rbb5b.64549$ho5.1167302@news2.telusplanet.net ...
>
> "Roving bum" <someone@microshaft.com> wrote in message
> news:_m2dnflos8YPgsiiU-KYvA@giganews.com...
> > A Canon A40 docking station? Didn't know there was such a thing. You'll

> need
> > to supply more information like the model number of this 'docking

station'
> &
> > what type of laptop you're running. There's no possible way to plug two

> USB
> > devices into one port. A hub allows use of many USB devices at one time
> > though, no problems normally. You got me stumped!
> >
> >
> >

>
> LMAO. this is the same thing i thought. i used my a40 to death, no docking
> station.
> no wonder why he cant get it to work, he is trying to use it with a kodak
> easyshare docking station!
> har har.
>
>





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