Word 2000
 

OS Windows XP Home
App Microsoft Word 2000

When I open a new document in Word the insertion point always appears
in the bottom left hand corner of the document, which would be the first
word on the last line, if the document was full of text.

I cannot move this insertion point with the mouse or any of the other
keys. If I type a complete line of text from this point the completed
line of text goes on top of the first line and so on.

I have carried out a full anti virus scan with Kaspersky, came up
negative. Adaware, Spyblaster and Spybot installed and up to date.
System restore did not solve the problem, neither did Word repair or a
complete uninstall/reinstall of Word. No error messages have appeared.

I have two accounts set up and the other account is NOT affected. As a
novice that's as far as I am able to go so any help or advice would be
greatly appreciated.

MikeW

Re: Word 2000
 

"MikeW" <MikeW@spammenot.con> wrote in message
news:c7j2pl$ots$1@titan.btinternet.com...
> OS Windows XP Home
> App Microsoft Word 2000
>
> When I open a new document in Word the insertion point always appears
> in the bottom left hand corner of the document, which would be the first
> word on the last line, if the document was full of text.
>
> I cannot move this insertion point with the mouse or any of the other
> keys. If I type a complete line of text from this point the completed
> line of text goes on top of the first line and so on.
>
> I have carried out a full anti virus scan with Kaspersky, came up
> negative. Adaware, Spyblaster and Spybot installed and up to date.
> System restore did not solve the problem, neither did Word repair or a
> complete uninstall/reinstall of Word. No error messages have appeared.
>
> I have two accounts set up and the other account is NOT affected. As a
> novice that's as far as I am able to go so any help or advice would be
> greatly appreciated.
>
> MikeW
>

Try posting this question in Word related newsgroups:
comp.os.ms-windows.apps.word-proc
microsoft.public.word.pagelayout

(check your news server for other microsoft.public.word groups)

Re: Word 2000
 

Perhaps the file creation template has become corrupted. Find and
delete the file named normal.dot. Word will create a new one next time
you run the program.

MikeW wrote:
>
> OS Windows XP Home
> App Microsoft Word 2000
>
> When I open a new document in Word the insertion point always appears
> in the bottom left hand corner of the document, which would be the first
> word on the last line, if the document was full of text.
>
> I cannot move this insertion point with the mouse or any of the other
> keys. If I type a complete line of text from this point the completed
> line of text goes on top of the first line and so on.
>
> I have carried out a full anti virus scan with Kaspersky, came up
> negative. Adaware, Spyblaster and Spybot installed and up to date.
> System restore did not solve the problem, neither did Word repair or a
> complete uninstall/reinstall of Word. No error messages have appeared.
>
> I have two accounts set up and the other account is NOT affected. As a
> novice that's as far as I am able to go so any help or advice would be
> greatly appreciated.
>
> MikeW

Re: Word 2000
 

Your question confuses me a little. You say 'new' document, then you say
'the line of text goes on top of the first line'. Assuming that this happens
after you click File/New you need to either amend or make a new template for
the offending template.

"MikeW" <MikeW@spammenot.con> wrote in message
news:c7j2pl$ots$1@titan.btinternet.com...
> OS Windows XP Home
> App Microsoft Word 2000
>
> When I open a new document in Word the insertion point always appears
> in the bottom left hand corner of the document, which would be the first
> word on the last line, if the document was full of text.
>
> I cannot move this insertion point with the mouse or any of the other
> keys. If I type a complete line of text from this point the completed
> line of text goes on top of the first line and so on.
>
> I have carried out a full anti virus scan with Kaspersky, came up
> negative. Adaware, Spyblaster and Spybot installed and up to date.
> System restore did not solve the problem, neither did Word repair or a
> complete uninstall/reinstall of Word. No error messages have appeared.
>
> I have two accounts set up and the other account is NOT affected. As a
> novice that's as far as I am able to go so any help or advice would be
> greatly appreciated.
>
> MikeW
>
>

Re: Word 2000
 

"SgtMinor" <Sarge@the.old.folks.home.invalid> wrote in message
news:409D1D96.3B2D719B@the.old.folks.home.invalid. ..
> Perhaps the file creation template has become corrupted. Find and
> delete the file named normal.dot. Word will create a new one next
time
> you run the program.

Thanks for responding. Did what you said and it worked perfectly. That's
something else I've learnt. Once again many thanks

MikeW

>
> MikeW wrote:
> >
> > OS Windows XP Home
> > App Microsoft Word 2000
> >
> > When I open a new document in Word the insertion point always
appears
> > in the bottom left hand corner of the document, which would be the
first
> > word on the last line, if the document was full of text.
> >
> > I cannot move this insertion point with the mouse or any of the
other
> > keys. If I type a complete line of text from this point the
completed
> > line of text goes on top of the first line and so on.
> >
> > I have carried out a full anti virus scan with Kaspersky, came up
> > negative. Adaware, Spyblaster and Spybot installed and up to date.
> > System restore did not solve the problem, neither did Word repair or
a
> > complete uninstall/reinstall of Word. No error messages have
appeared.
> >
> > I have two accounts set up and the other account is NOT affected. As
a
> > novice that's as far as I am able to go so any help or advice would
be
> > greatly appreciated.
> >
> > MikeW

Re: Word 2000
 

"Toolman Tim" <tmayer541_at_charter.invalid> wrote in message
news:109q5hpdnfm1se3@corp.supernews.com...
>
> "MikeW" <MikeW@spammenot.con> wrote in message
> news:c7j2pl$ots$1@titan.btinternet.com...
> > OS Windows XP Home
> > App Microsoft Word 2000
> >
> > When I open a new document in Word the insertion point always
appears
> > in the bottom left hand corner of the document, which would be the
first
> > word on the last line, if the document was full of text.
> >
> > I cannot move this insertion point with the mouse or any of the
other
> > keys. If I type a complete line of text from this point the
completed
> > line of text goes on top of the first line and so on.
> >
> > I have carried out a full anti virus scan with Kaspersky, came up
> > negative. Adaware, Spyblaster and Spybot installed and up to date.
> > System restore did not solve the problem, neither did Word repair or
a
> > complete uninstall/reinstall of Word. No error messages have
appeared.
> >
> > I have two accounts set up and the other account is NOT affected. As
a
> > novice that's as far as I am able to go so any help or advice would
be
> > greatly appreciated.
> >
> > MikeW
> >
>
> Try posting this question in Word related newsgroups:
> comp.os.ms-windows.apps.word-proc
> microsoft.public.word.pagelayout
>
> (check your news server for other microsoft.public.word groups)
>
>
Thanks for responding. Followed SgtMinors advice and that fixed it
MikeW

Re: Word 2000
 

"Stickems" <Stickems.@last.invalid> wrote in message
news:C79nc.129$Gz6.22@newsfe5-gui.server.ntli.net...
> Your question confuses me a little. You say 'new' document, then you
say
> 'the line of text goes on top of the first line'. Assuming that this
happens
> after you click File/New you need to either amend or make a new
template for
> the offending template.

Thanks for responding. Followed your advice, and SgtMinors suggestions,
the problem is now fixed. I deleted the file Normal.dot and everything
is back to normal. Once again many thanks.

MikeW
>
> "MikeW" <MikeW@spammenot.con> wrote in message
> news:c7j2pl$ots$1@titan.btinternet.com...
> > OS Windows XP Home
> > App Microsoft Word 2000
> >
> > When I open a new document in Word the insertion point always
appears
> > in the bottom left hand corner of the document, which would be the
first
> > word on the last line, if the document was full of text.
> >
> > I cannot move this insertion point with the mouse or any of the
other
> > keys. If I type a complete line of text from this point the
completed
> > line of text goes on top of the first line and so on.
> >
> > I have carried out a full anti virus scan with Kaspersky, came up
> > negative. Adaware, Spyblaster and Spybot installed and up to date.
> > System restore did not solve the problem, neither did Word repair or
a
> > complete uninstall/reinstall of Word. No error messages have
appeared.
> >
> > I have two accounts set up and the other account is NOT affected. As
a
> > novice that's as far as I am able to go so any help or advice would
be
> > greatly appreciated.
> >
> > MikeW
> >
> >
>
>

Re: Word 2000
 

MikeW wrote:
>
> "SgtMinor" <Sarge@the.old.folks.home.invalid> wrote in message
> news:409D1D96.3B2D719B@the.old.folks.home.invalid. ..
> > Perhaps the file creation template has become corrupted. Find and
> > delete the file named normal.dot. Word will create a new one next
> time
> > you run the program.
>
> Thanks for responding. Did what you said and it worked perfectly. That's
> something else I've learnt. Once again many thanks
>
> MikeW

I'm happy to hear that.

>
> >
> > MikeW wrote:
> > >
> > > OS Windows XP Home
> > > App Microsoft Word 2000
> > >
> > > When I open a new document in Word the insertion point always
> appears
> > > in the bottom left hand corner of the document, which would be the
> first
> > > word on the last line, if the document was full of text.
> > >
> > > I cannot move this insertion point with the mouse or any of the
> other
> > > keys. If I type a complete line of text from this point the
> completed
> > > line of text goes on top of the first line and so on.
> > >
> > > I have carried out a full anti virus scan with Kaspersky, came up
> > > negative. Adaware, Spyblaster and Spybot installed and up to date.
> > > System restore did not solve the problem, neither did Word repair or
> a
> > > complete uninstall/reinstall of Word. No error messages have
> appeared.
> > >
> > > I have two accounts set up and the other account is NOT affected. As
> a
> > > novice that's as far as I am able to go so any help or advice would
> be
> > > greatly appreciated.
> > >
> > > MikeW

Re: Word 2000
 

"MikeW" <MikeW@spammenot.con> wrote in message
news:c7jptb$cug$1@titan.btinternet.com...
>
> "Toolman Tim" <tmayer541_at_charter.invalid> wrote in message
> news:109q5hpdnfm1se3@corp.supernews.com...
> >
> > "MikeW" <MikeW@spammenot.con> wrote in message
> > news:c7j2pl$ots$1@titan.btinternet.com...
> > > OS Windows XP Home
> > > App Microsoft Word 2000
> > >
> > > When I open a new document in Word the insertion point always
> appears
> > > in the bottom left hand corner of the document, which would be the
> first
> > > word on the last line, if the document was full of text.
> > >
> > > I cannot move this insertion point with the mouse or any of the
> other
> > > keys. If I type a complete line of text from this point the
> completed
> > > line of text goes on top of the first line and so on.
> > >
> > > I have carried out a full anti virus scan with Kaspersky, came up
> > > negative. Adaware, Spyblaster and Spybot installed and up to date.
> > > System restore did not solve the problem, neither did Word repair or
> a
> > > complete uninstall/reinstall of Word. No error messages have
> appeared.
> > >
> > > I have two accounts set up and the other account is NOT affected. As
> a
> > > novice that's as far as I am able to go so any help or advice would
> be
> > > greatly appreciated.
> > >
> > > MikeW
> > >
> >
> > Try posting this question in Word related newsgroups:
> > comp.os.ms-windows.apps.word-proc
> > microsoft.public.word.pagelayout
> >
> > (check your news server for other microsoft.public.word groups)
> >
> >
> Thanks for responding. Followed SgtMinors advice and that fixed it
> MikeW
>

I actually knew that too, but figured you may need other questions answered
about Word in the future. Those newsgroups are good resources.